Jaco Waterfall Rappel & Zipline Combo com Tractor Safari + Almoço
Descrição
Nossos passeios são em propriedade privada, você pode ver animais de floresta enquanto estiver no passeio, temos 6 quilômetros de rio e 5 cachoeiras, fornecemos uma experiência personalizada, nos adaptamos a cada grupo.
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
Nós vamos organizar e confirmar a hora de sua coleta e colocar o dia antes de sua turnê. É útil se você tiver o aplicativo Whatsapp em seu celular para que possamos comunicar em tempo real. O ponto de recolha está dentro da cidade de Jaco, e o serviço é gratuito para grupos de dois ou mais. Se você estiver saindo de um ponto de recolha diferente ou se houver apenas uma pessoa, entre em contato conosco para solicitar um orçamento diretamente. Se você tem um carro, é importante para você saber que temos estacionamento gratuito e seguro, estamos a apenas 15 minutos de Jaco caso você queira explorar a área, estamos no Waze sob o nome: O parque na Ocean Ranch.
Avaliações dos viajantes
Informações importantes
- Opções de transporte público disponíveis perto
- Não recomendado para viajantes com problemas de coluna
- Não recomendado para grávidas
- Não recomendado para viajantes com problemas cardíacos
- Requer condicionamento físico moderado
Avaliações(1)
Don't go if you're solo, they tell you last minute to come earlier instead of trying to coordinate with you. Then lie about transport. Insisted on me taking an Uber even though I already selected to be picked up. Solo travelers beware.
Good day, Thank you for your review. However, we would like to clarify several inaccurate statements. Our team began contacting you the day before the tour through multiple channels, including phone calls and email, in order to coordinate transportation. Unfortunately, we did not receive any response from you. The following morning, once you replied by message, our staff attempted to call you several times to coordinate the pickup details. These calls were repeatedly declined. We even attempted to call again when our company vehicle was already outside waiting, and the call was declined once again. After the vehicle had to leave, you sent another message. At that moment we kindly explained our policy, which is clearly stated before booking: transportation is not guaranteed for solo travelers. Despite this, our team still made efforts to coordinate a pickup for you. Because we were unable to reach you by phone, we informed you that another available option was to request an Uber so you could still arrive on time for the activity. Unfortunately, we did not receive any further response until approximately 20 minutes before the scheduled start time, when you asked again about the vehicle despite the previous explanations. Additionally, even though the situation was not caused by our company, we still offered you the option to reschedule your tour so you could enjoy the experience at another time. Unfortunately, this option was also declined. For additional context, our company has been operating for over 15 years and we have welcomed many solo travelers during that time without any issues. We always do our best to accommodate our guests and help coordinate logistics when possible. We take guest service very seriously and always contact our clients in advance to ensure smooth coordination. In this case, we have clear records of the calls, emails, and messages sent starting the day before the tour. We truly made multiple efforts to assist you and ensure you could enjoy the experience with us. However, successful coordination requires communication from both sides. Kind regards.
