Florença: Uffizi Gallery bilhete temporizado com Audio Guia App
Descrição
Aproveite o seu bilhete reservado e economize tempo valioso com esta experiência conveniente do museu. Você vai contornar tanto as filas de compra de bilhetes e de pick-up de bilhetes graças ao seu acesso reservado, permitindo que você vá direto para o coração dos tesouros artísticos de Florença. Após a chegada, um anfitrião dedicado irá recebê-lo, fornecer assistência de entrada e garantir um início suave de sua visita. Uma vez dentro, explore ao seu próprio ritmo usando nosso aplicativo de áudio móvel, especialmente criado por um historiador de arte profissional para Guia você através dos destaques com insights Especialistas. Admire obras icônicas de mestres Italianos como Leonardo da Vinci, Giotto, Botticelli e muitos mais. De pinturas deslumbrantes a estátuas mundialmente famosas, você estará cercado por obras-primas em um dos museus mais antigos e mais famosos da Europa.
Opções de passeio
Itinerário
Apenas 15 minutos antes da visita, você encontrará nosso pessoal no local da entrada, Piazzale degli Uffizi, 50122 Firenze - na esquina entre a bilheteria da Galeria Uffizi e Via Lambertesca, diretamente em frente à estátua Benvenuto Cellini para receber seu bilhete e passar pela linha de segurança obrigatória e você está dentro. Aproveite a conveniência de pular tanto a linha de compradores de bilhetes quanto a linha de pick-up. Em seguida, explore um dos museus mais antigos da Europa com a ajuda do nosso aplicativo de Guia de áudio móvel. Faça uma viagem pela história da arte desde a Idade Média até o Renascimento Italiano. Admire obras-primas como "O Nascimento de Vênus" de Botticelli, "Medusa" de Caravaggio e a única pintura feita em madeira por Michelangelo. A Galeria tem uma coleção inestimável de estátuas antigas e bustos da família Medici, que adorna os corredores e consiste em cópias romanas antigas de esculturas gregas perdidas.
Destaques
O que está incluído
Avaliações dos viajantes
Informações importantes
- Acessibilidade para cadeira de rodas
- Bebês e crianças pequenas podem andar em um carrinho
- Aceita animais de serviço
- Opções de transporte público disponíveis perto
- Opções de transporte com acessibilidade para cadeirantes
- Todas as áreas e superfíceis são acessíveis para cadeirantes
- Adequado para todos os níveis de condicionamento físico
- Você receberá as instruções para baixar o aplicativo de Guia de áudio móvel no seu voucher. Recomendamos instalá-lo antes da sua visita usando uma conexão Wi-Fi.
- Os ingressos são pessoais e não reembolsáveis. Os clientes são convidados a fornecer o nome e sobrenome de todos os participantes.
- Cada viajante deve apresentar um passaporte ou documento de identidade válido que corresponda ao nome fornecido no momento da reserva para a entrada bem sucedida na Galeria Uffizi
- Preços oficiais de ingresso Uffizi Gallery: Adulto (18 +) : € 29.00, Reduzido (18 - 25 UE) : € 2.00 e Grátis (0 - 17) : € 0.00. As taxas adicionais cobrem o pessoal no local, a aquisição de bilhetes e as taxas de reserva da agência, tudo necessário para garantir uma experiência completa e uma gestão eficiente de reservas. O preço também inclui um aplicativo de áudio multilíngue para melhorar a visita com conteúdo multimídia, bem como degustações de produtos locais típicos, proporcionando uma experiência de turismo autêntica e imersiva.
- As instruções sobre como chegar ao local de degustação serão enviadas por e-mail ou WhatsApp
Avaliações(27)
Disappointed, when booking does not state you have to use your own device & download an app, they don’t even tell you to bring earphones with you that you can use we had to walk around with the commentary on loud speaker not very public friendly
Dear Guest, the day before the visit, we send an information message with instructions on how to download the audio guide and a reminder to bring your own earphones, as they must be personal for hygiene reasons. We are sorry that you did not enjoy the visit, but we look forward to welcoming you on another tour. Kind regards, the ACCORD Team.
The audio guide did not work until we left the Museum. We did not receive a Museum map and when requested we were refused any type of refund. We will never use Trip Advisor again.
Dear Guest, we are sorry for the issue with the audio guide and for the inconvenience experienced. Assistance was available during the visit, but we will look into what happened to improve our support and communication. Thank you for your feedback. Kind regards, ACCORD Team
Easy to get tickets….but make sure to follow the link to download the tickets. I didn’t do that and it was difficulty to get a WiFi signal in the museum!
Dear Guest, thank you for your feedback. We are glad to hear that obtaining the tickets was easy. We are sorry for the difficulties you experienced with downloading them and with the Wi-Fi connection inside the museum. Your comments are important and will be taken into consideration to improve the overall visitor experience. Kind regards, ACCORD Team
The visit was very beautiful and very rich. You should plan a minimum of 3 hours to do everything. Audio guide is essential. Small downside: We had a reservation at 9:30, but the operator changed the time at the last minute, and we started at 8:45.
Cher Client, nous vous remercions pour votre retour. Nous sommes ravis que vous ayez trouvé la visite belle et complète, et nous apprécions votre conseil de prévoir au moins 3 heures pour la visite. Nous souhaitons toutefois préciser que d’éventuels changements d’horaire peuvent dépendre de la disponibilité des créneaux d’entrée du musée ainsi que de facteurs organisationnels indépendants de notre gestion. Nous sommes néanmoins désolés pour le désagrément causé et comprenons votre remarque. Cordialement, ACCORD Team
Audio we paid extra for did not line up with art work in the rooms. Museum was excellent!
Dear Guest, thank you for your feedback. We would like to clarify that any changes in the arrangement of the artworks are determined directly by the museum and are not dependent on our service. We are sorry for the difficulties you experienced with the audio guide synchronization; your comment will still be taken into consideration. Kind regards, ACCORD Team
The Uffizi is always great. However, we booked for 10:00, were on site at that time, but the tickets were only issued at 11:15. I would have liked to receive a notice from the tour operator beforehand.
Sehr geehrter Gast, vielen Dank für Ihr Feedback. Es tut uns leid für die Wartezeit trotz Ihrer Reservierung. Die Ausstellung der Tickets und die Zutrittsregelung können aufgrund von Kontrollen und den direkt vom Museum gesteuerten Besucherströmen zu Verzögerungen führen. Unser Team unterstützt vor Ort, um den Ablauf zu erleichtern, die Zeiten bleiben jedoch von der Organisation des Standorts abhängig. Ihr Kommentar ist für uns wichtig und wird berücksichtigt. Mit freundlichen Grüßen ACCORD Team
Our audio guide and map did not download. We did the museum tour without both which we had paid for. Rewuest refund
Dear Guest, Thank you for your feedback. We would like to clarify that the audio guide and map were provided as expected and according to the instructions sent before the visit. The service is considered properly provided upon activation, and is also available offline. There are no grounds for a refund, but we apologize for the inconvenience you experienced. Best regards, ACCORD Team
We purchased our tickets the week before we were due to visit and our allocated time was 10.15 am. However when we arrived to meet the tour rep at 10.00 we were informed that we would not be able to enter the gallery until 11.30. This was disappointing because we had made an effort to get there on time, and if we had known it was going to change to an hour and a half later we could have spent some time doing something else. We still had to join a queue at 11.15 for our allotted slot at 11.30 I thought the idea of purchasing skip the line tickets was to avoid queuing so we felt a bit let down. Aside from this the Uffizi was all it promised to be, wonderful works of art and good views of the Arno from the second floor. We spent 2 hours in the gallery but could easily have spent longer had we not booked another tour later in the day. Definitely worth visiting but disappointed with the ticket entry organisation.
Dear Guest, thank you for your feedback. We are sorry for the time change: entry times are managed by the museum and may be subject to changes beyond our control. Priority access still helps reduce waiting times compared to standard queues. We are pleased that you appreciated your visit to the Uffizi. Kind regards, ACCORD Team
The instructions for meeting the rep were very confusing. They told us to meet outside of door 3. There is no door 3! The rep turned up late and our tickets hadn't arrived. We then had to wait for her to deal with several people who were in the same position as us. It didn't leave us with any confidence in future bookings. We eventually had our tickets resent and then joined a massive queue, when we were given the impression that this was a 'skip the line' ticket.
Dear Ian, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the confusion and frustration you experienced. After reviewing the activity page, we can confirm that there is currently no reference to “door 3.” This indication was removed after the Uffizi Gallery management decided to suddenly eliminate that meeting point, as it had become difficult for visitors to locate. Unfortunately, it is possible that your reservation was among those still containing the outdated instructions during this transition, and we sincerely apologize for this inconvenience. We’re also sorry that you weren’t able to reach us before the activity. We do provide several contact options - including email, phone, WhatsApp, and a daily ChatBot managed by our staff - so we can assist promptly in situations like this. Regarding the tickets, the experience you booked includes timed reserved entry, as stated on the activity page. However, please note that all visitors to the Uffizi Gallery must still pass through a mandatory security check. While this can sometimes involve waiting, the reserved ticket ensures entry at your scheduled time rather than purchasing on-site. We understand how this situation affected your experience and your confidence, and we truly regret that. Your feedback is very important to us as we continue improving our communication and service. We sincerely hope you will consider giving us another chance in the future so we can provide you with a much smoother and more enjoyable experience. Kind regards, ACCORD Team
Was a bit of a muck around. Didn’t get code to download audio had to ask for it. No communication on where our sweet treats and oil tasting was. Again had to ask and found out was long way away from the event at central markets. Would t book thru them again
Dear Guest, We're sorry the tour didn't meet your expectations. However, we'd like to point out that we sent you all the necessary information via email or WhatsApp a day in advance. Furthermore, our on-site staff was available for any requests; you could have simply asked. Regarding the tasting, it doesn't expire and can be enjoyed at any time. Other tourists who participated in the same tour said they were satisfied with the experience, and we regret that it wasn't the same for you. Thank you for your feedback. Best regards, ACCORD Team
