Excursão privada de Munique a Regensburg em transporte público
Descrição
Saia da capital do estado da Baviera para a majestosa cidade de Regensburg de trem, para apreciar as vistas amplas do campo da Baviera enquanto seu guia profissional preenche os detalhes. Descubra as suas origens que remontam à época em que os romanos estabeleceram o Castelo Regina, a “Fortaleza junto ao rio Regen”. O majestoso rio Danúbio é uma das pontes medievais mais antigas e bem preservadas, a Ponte de Pedra que se mostrou inestimável para mercadores e comerciantes, ligando Regensburg às principais rotas comerciais da Europa, garantindo sua rápida prosperidade. Maravilhe-se com o Schloss Thurn und Taxis, um palácio da cidade que ainda está nas mãos da antiga família aristocrática é um dos poucos exemplos sobreviventes de palácios ainda em uso pela nobreza na Alemanha. A Grande Catedral é um exemplo clássico da arquitetura gótica bávara e abriga o “Regensburger Domspatzen”, a deslumbrante e bem preservada Cidade Velha, um Patrimônio Mundial da UNESCO desde 2006.
Opções de passeio
Itinerário
Desfrute de um belo passeio de trem da capital do estado da Baviera até a majestosa cidade de Regensburg.
A Catedral de Regensburg, também conhecida como Catedral de São Pedro, é uma importante arquitetura gótica na Alemanha.
O majestoso rio Danúbio é uma das pontes medievais mais antigas e bem preservadas, a Ponte de Pedra que se mostrou inestimável para mercadores e comerciantes, ligando Regensburg às principais rotas comerciais da Europa, garantindo sua rápida prosperidade.
É um palácio da cidade que ainda está nas mãos da antiga família aristocrática com o mesmo nome até hoje, um dos poucos exemplos sobreviventes de palácios ainda em uso pela nobreza na Alemanha.
Desfrute de um belo passeio de trem de Regensburg até a capital do estado da Baviera.
Destaques
O que está incluído
Avaliações dos viajantes
Informações importantes
- Bebês e crianças pequenas podem andar em um carrinho
- Opções de transporte público disponíveis perto
- Adequado para todos os níveis de condicionamento físico
Avaliações(2)
I was contacted the mid afternoon day before by Global Guide Services to let me know the name of our guide and his contact information. Our tour guide Tom contacted me soon after to communicate challenges regarding our Regensburg tour. The 1.5 hour rail ride would be 2.5 hours on the expeditious train or 3+ hours on a slower train plus a bus transfer. I wanted to cancel because I have an 80 + year in my group that would not be able to manage a 5 hour round trip or a 6+ hour round trip. Even though I told Tom I wanted to cancel, Tom was quick to suggest an alternative plan of replacing Regensburg with a tour of the Nymphenburg Castle plus a Museum tour. I agreed. After getting off the phone I tried contacting Global Guide Services directly to cancel given that the tour logistics is challenging. I could not get through to the office at 3:15pm and there is no voice mail option. I repeatedly called both the regular and emergency phone numbers that were given to me in their communication. We went with our alternative plans. We visited the Nymphenburg Castle. Tom is an excellent guide. He has exhaustive knowledge of the castle. During the course of the tour, he let us know he is sick with a cold. He didn’t disclose this fact to us when we met up in the morning for our tour. Given he was sick, we didn’t want to get sick, he should go home and rest, we gave our permission for him to leave after we had lunch together. When Global Guide Services didn’t answer my repeated phone calls, I should have called Viator directly to initiate the cancel request given the logistics of the original tour were unacceptable. Also, there should be agreements between Global Guide Services and a tour guide regarding when they become ill and need to excuse themself from a scheduled tour.
Dear Customer, The tour description clearly states that this is an excursion using public transportation, and that the transportation fee and ticket purchase are not included. As the customer, you are responsible for purchasing and organizing your own transportation to Regensburg. This was not done. The guide therefore supported you by checking train options and informing you accordingly. The guided tour in Regensburg could have taken place exactly as described, even if the train connection required additional travel time. This does not constitute a valid reason for cancelling a tour within the cancellation period. You are holding us responsible for an element of the tour (transportation) that is explicitly not part of our service. Additionally, you participated in a four-hour tour with Tom as an alternative arrangement, and you also invited him for a lunch that lasted approximately two hours. It took six hours of service before you raised any concern about his condition. You used and enjoyed the service, as stated in your own review, and then requested a refund and indicated that you do not intend to pay the guide’s fee. Your decision one day earlier to switch from the Regensburg excursion to a Munich tour further proves that you had no intention of cancelling the booking at that time. We have clear agreements with all our guides regarding health requirements and fitness to guide. Tom has been working with us for more than 15 years, and our founder has been an official guide for 26 years. We are fully familiar with the professional standards of our industry, and external instruction on this matter is unnecessary. Using a guide’s services for six hours while later claiming he was unfit, and simultaneously requesting a refund for a service you received and enjoyed, is not acceptable.
A great city to visit, plenty to see, good food. Many day trips that could be made to Regensburg, Salzburg, and of course do not miss Neuschwanstein.
Thank you for taking the time to share your positive experience. We're delighted you enjoyed our tour.
