Excursão em Tulum, Cenote & Jungle Village

This was the best excursion! We started the day being picked up at our resort by our guide Luca and a driver. We picked up a few other people along the way and headed to our stops. Luca was so knowledgeable about each place and gave us plenty of time to explore on our own. He made us feel very safe also! In between stops he gave us complimentary snacks (rolls, juice, bottled water, and cookies)! I’d recommend brining a reusable water bottle for the Tulum archaeological portion because you can’t bring plastic water bottles in there. It was a very hot day and I wish I would’ve had something to drink within those 2 hours. I’d suggest bringing cash to tip your guide and the driver (my personal preference to tip). I’d also recommend bringing a little cash to give to the ladies at the Mayan village. They greeted us with hibiscus tea, fruit, and let us make tortillas. The communities Cenote was so beautiful and the perfect ending to the day! Absolutely could not say enough great things about this excursion!! And if you’re lucky enough to have Luca as your guide, be glad!! He was amazing!!

The tour operator wanted us to be picked up at 6am, and I explained that it is too early as the breakfast at the hotel starts at 6:30am. He did not push back on my request , but on the day of the tour they arrived at 6am and waited only 10 mins before leaving us while we were texting them to wait for us. Very poor communication and very unprofessional service. I would avoid at all costs. The communication was not pleasant and almost sounded they are doing us a favor.

This tour to Tulum was fantastic! Anita (our guide) you just cannot fault. Her ability to speak in multiple languages so fluently was perfect as our group had different language speakers. Our Driver Frank was also amazing! He made sure we were always on time and hydrated! Thank you guys for an incredible day teaching us Mayan history and explaining everything in such detail. Definitely recommend from an Australian traveller!

Excellent experience! The guide, Erika, did an amazing job! She explained what to expect for each part of the trip, was very knowledgeable about Tulum, and was extremely kind and helpful when I experienced a minor injury. We spent about an hour at Tulum, hearing about its history and taking in the beautiful sights - with plenty of time for photos. The Mayan village experience was fun, but swimming in the cenote was definitely a highlight of the trip!

Erika was terrific and a great guide. Only drawback was the pickup, confirmation told me 700 am and nobody arrived until 740. Other than that, the tour was awesome

We did the tour with the guide Nadia and it was excellent! We recommend the experience.

Wonderful experience with Erick, who knows the region and the country. He made me love and appreciate the beauty of the ruins of Tulum as well as our excursion to the Xenote Jaguar! Super caring and incredibly kind! Thanks also to Gabriel the driver for coming so early to pick me up!

We incurred additional charges ($100) after purchase price of $156! Additional charges were collected on the van at time of pick-up, cash only. Traveling on a long weekend, with no time to find a substitute we had no option but to pay up. Two customer service representatives actually defended the practice. They did not regard the purchase contract as binding. The trip was managed by Viatour. The extra charge is being contested. It will ever stand the test of impartial review. Be careful!

It was good but didn't know we could leave bag in shuttle. I would've brought more food and water, not worried that it would melt. Also, tulum ruins visit was a bit too long because it was so hot outside. Cenote was excellent, the tortilla snack and jamaica was good.

Our tour to the Tulum ruins, Mayan jungle village, and cenote was one of the highlights of our trip! Our guide, Ray, was incredibly knowledgeable and passionate about Mayan culture and history. He explained the ruins in great detail and made the experience much more meaningful. He also gave us free time to explore Tulum on our own, which we really appreciated. One of the best parts of the tour was arriving at the ruins before the large crowds showed up. We were able to get in quickly without long lines, which made the experience much more enjoyable. After Tulum, we visited a Mayan village where we learned about local traditions, made tortillas, and enjoyed hibiscus tea and fresh fruit. It was such an authentic and interesting experience. We finished the day with a refreshing swim in the village cenote, which was absolutely beautiful. Overall, this was an amazing experience from start to finish, and I would highly recommend it to anyone visiting the area!