Excursão de um dia em Tulum Ruínas maias e Cenote Swim com almoço
Descrição
O dia começa com uma coleta conveniente e fácil em seu hotel ou ponto de encontro de sua escolha, a bordo de um veículo com ar condicionado e confortável, você será levado para Tulum. Este sítio arqueológico é um marco local, pois serviu como principal porto da antiga civilização maia. Desfrute de belas paisagens ao longo do caminho neste passeio repleto de natureza. Você terá acesso prioritário ao sítio arqueológico e desfrutará de uma visita guiada profissionalmente aos templos para ver e aprender sobre as principais atrações, como o observatório astronômico da cidade maia de Tulum e edifícios culturais ao longo dos limites das muralhas. Ao deixar Tulum e suas águas de fundo azul-turquesa, você começará o caminho para a próxima etapa da jornada, um cenote cênico que, como esperado, tem significado cultural e tradicional para a cultura maia. Aprecie a bela paisagem ao seu redor antes de uma viagem tranquila de volta.
Opções de passeio
Itinerário
Tulum era uma cidade portuária de importância crucial para a cultura maia e sua economia na região. Com um guia turístico profissional, você aprenderá mais sobre o que tornou esta cidade uma potência em sua época. Com templos espalhados por toda a cidade e muitos outros epicentros culturais ao alcance, esta visita provará ser não apenas educacional, mas uma experiência interessante para aprender sobre a cultura maia, seus conhecimentos avançados e o patrimônio da região.
Dê um mergulho refrescante nas águas de um belo cenote, você poderá aprender mais sobre as incríveis redes subterrâneas de corpos d'água da região. Aprecie a paisagem e até mesmo as profundezas com seu equipamento de snorkel, se você optar por fazê-lo.
Destaques
O que está incluído
Locais e horários de recolha
Você irá confirmar seu horário exato de partida com o operador turístico local.
Avaliações dos viajantes
Informações importantes
- Bebês precisam sentar no colo de um adulto
- Não recomendado para viajantes com problemas cardíacos
- Aceita animais de serviço
- Adequado para todos os níveis de condicionamento físico
- Crianças até 2 anos são cortesia quando acompanhadas por um adulto pagante.
- Você deve ser capaz de caminhar lentamente por aproximadamente 2 km e ser capaz de subir e descer escadas.
- Uma taxa adicional de taxas obrigatórias de 750MXN por viajante. (Imposto do governo 420MXN, taxa de Tulum 100MXN e reserva natural 230MXN) é pago em dinheiro no dia da sua atividade.
- Por favor, esteja pronto e esperando no saguão do seu hotel ou ponto de encontro 15 minutos antes do horário agendado para o embarque.
- O transporte de ida e volta está disponível a partir dos hotéis mais centrais de Cancun, Playa Mujeres, Costa Mujeres, Puerto Morelos Riviera Maya e Playa del Carmen. Você confirmará seu horário exato de coleta com o operador turístico local.
- Se o seu hotel estiver fora da cobertura, será solicitado que você encontre o passeio em um local próximo.
- O embarque nos hotéis de Tulum não está disponível. Os passageiros hospedados nos hotéis de Tulum devem encontrar o passeio no ponto de encontro designado.
- Você deve trazer roupa de banho, toalha, uma muda de roupa, protetor solar, repelente de insetos e dinheiro para despesas extras.
- Por favor, note que a partir de 2 de janeiro de 2025, o governo federal mexicano impôs um novo imposto adicional obrigatório para todos os visitantes que visitam o Sítio Arqueológico de Tulum (Ruínas Maias). Como resultado, um suplemento obrigatório de 750MXN pesos por passageiro é pago em dinheiro no dia da sua atividade.
Avaliações(928)
horrible customer service they arrive early and they never call me to change the pick time i was watting in the point for more than 30 minutes and when i call them., to ask why ,they said the came early .... i request to refund my money but they want to refund me the money because they said is my fall
Hi, We’re very sorry to hear about your experience and understand how frustrating this situation must have been. We would like to clarify that once a tour is booked, the confirmation voucher specifies that the pick-up time is scheduled and shared approximately 24 hours prior to the activity, and the time selected during booking corresponds to the start time of the tour, not the pick-up time. Our drivers follow the assigned schedule provided in the system. In this case, the unit arrived according to the scheduled pick-up window. We regret if there was any confusion regarding the timing, and we understand how this may have impacted your experience. Please know that your feedback is very important to us. We will review this case internally to ensure clearer communication and avoid similar misunderstandings in the future. Kind regards
All went well with the excursion itself. However, it seemed like our excursion was combined with a different excursion. Instead of 2 stops (Tulum Ruins and a Cenote), we had 3. Our booked excursion did not include a stop in Playa del Carmen, but we stopped there. Instead of an ~8 hour tour, it was right around 13 hours. We missed our dinner reservations, and missed time at our resort that we were planning on.
The description of the trip on Viator should be what it is in real life. Why am I going to playa del Carmen to shop for two hours and only being given 25 min of free time at the tulum ruins . Ridiculous… was told 8 hours and it turns into 12.. insane I always have a problem with Viator !!!!!!
Hello, We are very sorry to hear that you did not enjoy your tour experience, and we truly appreciate you taking the time to share your feedback. We would like to mention that the stop in Playa del Carmen was included as an upgrade to your tour, along with the lunch that was provided as part of the experience. That said, we understand your concerns regarding the timing and duration of the tour, and we sincerely apologize if it did not meet your expectations. Your feedback is very important to us, and we will make sure to share it with our team and the tour operator to continue improving our service. Thank you again for your comments, and we appreciate your understanding. Best regards
cancelled with 24 hour notice. went by ado bus to tullum. ripped off by supposedly tourist guide where ado bus stop. they are not official do not buy anything until you have bought ticket officially guides inside cost 900 peso boat trip not worth it ruins are interestin museum is wondeerful
Hello, Thank you for sharing your experience. First and foremost, we sincerely apologize for the cancellation and any inconvenience this may have caused to your plans. We understand how frustrating this can be, especially when you are traveling. We’re glad you were able to reach Tulum by ADO bus and that you found the ruins interesting and the museum wonderful. We’re also very sorry to hear about your experience at the bus stop. Unfortunately, there are sometimes unofficial individuals posing as guides near transportation areas. As you mentioned, we strongly recommend purchasing tickets only through official ticket offices and hiring certified guides inside the archaeological site to avoid these situations. We truly appreciate your feedback, as it helps inform other travelers and improve overall experiences. Best regards.
Company didnt show up. 7:00 am pickup time. No call. Guess we'll see the ruins and cenotes on our next visit.
We are truly sorry to read this and sincerely apologize for the frustration caused. Our records indicate that the pick-up was scheduled for 7:00 am; however, we were unable to establish contact at the designated meeting point. In situations like this, our operations team attempts to coordinate with the driver and passenger, but unfortunately, we were not able to connect. We understand how disappointing it is to miss a tour to the ruins and cenotes, especially when you were looking forward to it. This is never the experience we want for our guests. Please feel free to contact us directly so we can review your case in detail and provide the appropriate follow-up. Kind regards,
Our trip was cancelled by the tour provider, Cancun Experience, with very short notice. We had no opportunity to arrange a different tour. The reason provided was the tour guide had a family emergency. It may have had more to do with not selling enough tickets. Very disappointing. Choose a different tour provider to avoid a similar disappointment.
Thank you for sharing your feedback. We sincerely regret the inconvenience caused by the cancellation and understand how disappointing this must have been. However, we would like to clarify that this was a last-minute reservation, and you were notified promptly after the booking was received. The cancellation was due to a genuine family emergency involving our only available tour guide for this experience. This was an unforeseen and unavoidable situation. Please be assured that the decision was not related to ticket sales. The tour was operating as scheduled, but due to this unexpected personal loss, we were unable to proceed. A full refund was processed immediately. We truly apologize again for the inconvenience and appreciate your understanding.
Well organized, nicely paced. and informative tour with a professional, and knowledgeable guide. Most enjoyable time.
This tour was an amazing experience. The ruins were beautiful, and Jackie was a kind, entertaining, and knowledgeable tour guide. Also, the cenote was very remote and almost entirely to ourselves. I would highly recommend!
Many thanks to Claire for showing us the archaeological site of Tulum and for living her passion by telling us about the life of the Mayans. Discover also a cenote, curiosity of nature. Then go to the Coba site where the different ethnic groups of Maya built their territory.
I understand it was an all day excursion but about 3.5 hours of the days was spent picking up people and taking them back to their hotels. There should be better consolidation to cut this time down. Furthermore, the driver blasted the radio the whole time. I’m hearing impaired and I know if it was annoying to me it was annoying to the other rider.
Thank you for your feedback. We would like to clarify that this is a shared public tour. As such, multiple pickup and drop-off stops are necessary to accommodate all guests. Additionally, the Tulum archaeological site is located over two hours from Cancun, which naturally requires coordinated transportation logistics. We understand that this may extend travel time, and we always do our best to organize routes as efficiently as possible. For guests who prefer a shorter or more direct experience with no additional stops, we typically recommend booking a private tour, which offers a more personalized schedule and direct transportation. We truly appreciate your comments, as they help set clear expectations for future travelers. Kind regards
