Excursão com snorkel no Santuário de Tartarugas de Cozumel
Descrição
Nós somos conhecidos por operar as melhores experiências de snorkel tudo incluído na ilha de Cozumel.Viajando para algumas das áreas mais bonitas que o Caribe tem para oferecer - incluindo o famoso 'El Cielo'. Nosso objetivo é visitar 3 ou 4 destinos diferentes durante o passeio para lhe dar um sabor do que nossa bela ilha tem a oferecer. Nós fornecemos tudo o que você precisa para desfrutar do passeio conosco, incluindo lanches mexicanos frescos e bebidas geladas. Basta aparecer e vamos cuidar do resto!
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
Não é adequado para bebês ou animais de estimação Podemos fazer a coleta em certos hotéis piers (veja a lista). Você só tem que pagar os impostos do cais diretamente para o seu hotel. A nossa partida é às 9:30am ou às 2:30pm do centro da cidade. Coleções de qualquer hotel serão após esses horários - em qualquer lugar entre 15 e 45 minutos, dependendo da distância do hotel. Nota: As localizações que temos disponíveis nos portões do hotel são para uso dos hóspedes dos hotéis acima mencionados apenas. Nosso principal ponto de encontro é no centro de Cozumel, para o lado sul do terminal de ferry sob a bandeira gigante (cerca de 2 minutos a pé). Um de nossos funcionários estará lá, claramente marcado com nossa roupa de marca e sinalização, para recebê-lo. Para clientes que chegam de cruzeiro dos terminais S.S.A e Puerta Maya, selecione o hotel 'Cid la Ceiba' como seu ponto de partida, que fica a poucos minutos a pé do terminal Puerta Maya e da porta do terminal SSA. Você pagará apenas um imposto de US $ 3 por passageiro para o uso deste porto e podemos com prazer levá-lo de barco. Nossa equipe irá encontrá-lo na entrada do hotel La Ceiba para acompanhá-lo até o barco e ajudá-lo a pagar o hotel. Se você se atrasar, assumiremos que você não participou, e nos reservamos o direito de continuar o passeio na hora prevista na sua ausência. Infelizmente, se você se atrasar ou perder seu tempo de reserva atribuído, é muito improvável que possamos reatribuir você ou seu partido a outro slot.
Avaliações dos viajantes
Informações importantes
- Opções de transporte público disponíveis perto
- Não recomendado para viajantes com problemas de coluna
- Não recomendado para grávidas
- Não recomendado para viajantes com problemas cardíacos
- Adequado para todos os níveis de condicionamento físico
- Todos os horários mostrados são para o fuso horário local de Cozumel, que pode diferir do fuso horário do seu navio de cruzeiro.
- Não recomendado para viajantes com outras condições respiratórias ou cardiovasculares
- Não recomendado para viajantes com cirurgia recente
Avaliações(1,173)
Crew was awesome and the snorkeling was magical. We saw sharks, stingrays, sea turtles and starfish. Oh and lots and lots of beautiful fish. Yes, book it now!
Wow, what an amazing review! We’re so happy you had such a magical snorkeling experience and got to see sharks, stingrays, sea turtles, starfish, and so many fish! Our crew will be thrilled to hear your feedback. Thank you for the strong recommendation—“book it now!” says it all! We hope to see you again soon for another unforgettable adventure on the water!
We had an incredible day on the water! The crew was exceptional, and the ceviche was absolutely delicious. My husband and I truly enjoyed every moment.
Thank you so much for your wonderful review! We’re thrilled to hear you and your husband had such an incredible day on the water and enjoyed every moment. It’s great to know the crew made a strong impression and that you loved the ceviche! We’ll be sure to share your kind words with the team. Hope to welcome you back again soon!
This was our favorite snorkeling trip. We saw lots of fish, stingrays, turtles, starfish and even a baby shark. The fruit and ceviche were really good too. The water at the last stop was so beautiful and we enjoyed wading there with more friendly stingrays.
Thank you so much for your wonderful review! We’re thrilled to hear this was your favorite snorkeling trip and that you got to see so much amazing marine life, including turtles, stingrays, starfish, and even a baby shark! We’re also glad you enjoyed the fruit, ceviche, and the beautiful final stop—it’s one of our favorite spots too. We’ll be sure to share your kind words with the crew. Hope to welcome you back again soon for another unforgettable day on the water!
Cannot recommend this snorkeling tour enough!!! We were a family of 5, and they were attentive and fantastic with our 3 kids (youngest was 6). We all saw so many sea creatures in their wild habitats- a baby shark, loads of coloring fish at the reef, star fish, we swam with a sea turtle for over 10 minutes!!! Ending the day with a fantastic snack while rays swam all around and said hello- just a perfect tour. For us back in plenty of time to get back onto the cruise ship, too. I would Do this again. Also- you pay for their professional pictures. Just do it. They’re amazing
Thank you so much for your amazing review! We're thrilled to hear your family had such a wonderful experience, especially with your kids. Swimming with a sea turtle, seeing a baby shark, colorful reef fish, and even rays at the end sounds truly unforgettable! We’re also happy to know our crew took great care of you and helped make everything smooth for your cruise schedule. We’ll be sure to share your kind words with the team and our photographer—they’ll be so glad you loved the pictures! We hope to welcome you and your family back again for another adventure soon!
I saw several very beautiful and colorful marine animals
¡Qué bonito leer esto! Nos encanta saber que viste tantos animales marinos coloridos. La vida bajo el mar siempre sorprende. ¡Gracias por elegirnos y hasta la próxima aventura!
I’ve been on many snorkeling excursions and this one was unfortunately on the bottom of a long list. If it wasn’t for the beautiful setting I would give this zero stars if I could. Nowhere on the website does it state that you have to put on sunscreen at least one hour before you embark. Most sunscreen you have to reapply after 80 mins anyway. So like any normal person would do I waited till I got to the gathering place to put sunscreen on. Mid spray on one of my arms I was told that I couldn’t continue to put sunscreen on. I was told it was to protect the wildlife. I complied and proceeded without sunscreen the full 4 hr duration of the excursion resulting in severe burns on my body. We did get to see a turtle but there were so many other boats in the water full of people that it was hard to get any time in or just enjoy the nature or even know where my group was. The uniforms worn by the crew were blue so they blended in really well with the water. Through the day they did take pictures in the water for the families to be able to purchase toward the end of the trip but the price was ridiculous. They wanted 200.00 for a few photos that they managed to take of my family. I understand wanting to preserve the wildlife and for that I paid dearly with burnt skin. What I don’t understand is that on our last stop I watched the “dive master” clean all of the plates that had been used during a picnic right into the ocean. They were also baiting the fish. Periodically the crew would give food to the fish. To be fair I’m not sure if that’s allowed but in terms of sea life conservation I don’t think those things go together. They don’t give you full snorkeling gear. The website says they do. But we were only given a snorkel and goggles no fins were provided. They said they don’t have them because the boats are to small and they don’t have space. The snorkel has no spit valve on the bottom and also no valve on top to keep the water out. So diving was out of the question. Word to the wise. Take this as you will. Just be prepared.
Thank you for taking the time to share your detailed feedback. We're genuinely sorry to hear that your experience did not meet your expectations, especially given your previous snorkeling experiences. We are particularly sorry to hear about your severe sunburn. Our sunscreen policy is in place to help protect the fragile marine ecosystem, and we understand how frustrating it must have been to feel unprepared. We appreciate your feedback regarding the clarity of this policy and will review how we communicate this information before guests arrive so everyone has the opportunity to plan accordingly. We also understand your disappointment with the number of boats at the turtle snorkeling site. As this is a protected area, multiple licensed operators may be present at the same time, which can affect the experience despite everyone's best efforts to provide a memorable encounter. Regarding the snorkeling equipment, we provide masks and snorkels as standard equipment for this tour. Fins are not included due to limited space onboard and because they are not required for the snorkeling sites we visit. We will review our website to ensure this is communicated as clearly as possible if there is any inconsistency. We appreciate your comments about our photography service and pricing, as well as your observations regarding our crew's practices. We take environmental stewardship seriously, and your concerns have been shared with our management team for review. We are committed to ensuring our operations align with the conservation standards we promote. While we're disappointed that this tour did not provide the experience you were hoping for, we sincerely appreciate your feedback. It helps us identify areas where we can improve our communication and guest experience. We wish you all the best and hope you enjoyed the beautiful surroundings despite the challenges you encountered.
The snorkeling was great and the guides were good. The boat wasn't exactly "luxury", but was was fine (the onboard bathroom was uncomfortable). They offered several drinks and snacks and everyone seemed to enjoy. However, we had to walk to a hotel a few blocks away, only to walk all the way back to the exact same location we exited the ship from AND had to pay additional $4 per person to do so...(a $4 dock fee)! Note there was a also a $10 marine park fee per person- which was mentioned when booking.
Thank you for taking the time to share your experience. We're glad to hear you enjoyed the snorkeling, our guides, and the drinks and snacks on board. We also appreciate your feedback regarding the boat and the boarding process. The marina requires all guests to check in at our meeting point before walking together to the dock for boarding. We understand this may seem inconvenient, and we'll continue looking for ways to make the process as smooth as possible. Regarding the fees, the marine park fee is required for all visitors and is disclosed during the booking process. The dock fee is charged by the marina and is separate from our tour price, as it is collected directly by the port authorities. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for another great day on the water.
This snorkeling tour was fantastic! It was our first time snorkeling, and we couldn’t have asked for a better experience. The guides were fun, friendly, and extremely helpful, which made us feel comfortable the entire time. Communication before the tour was also excellent—emails were answered quickly and with kindness. Overall, it was absolutely worth the money and such a memorable experience. Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear that your first snorkeling experience was such a memorable one. It means a lot to know that our guides made you feel comfortable and that our team was able to provide excellent communication before your tour. We truly appreciate your kind words and recommendation. We hope to welcome you back for another unforgettable adventure in the future
So so adventure. The hidden fees increased after booking. The destination changed due to the weather which isn’t the fault of the excursion. We were rerouted to another location. The hotel that we met at was closed and we still paid a fee to use the hotels location/dock. That was a scam. The snorkeling didn’t include fins and the snorkels were cheap “j” shaped hard plastic. The ceviche was good but they skimped on tortillas chips and offered cheap beer. They offer tequila but poured it down the throats of guess until it spilled all over them. Not the best way to treat paying guests. I like tequila but don’t want to bath in it. The pictures we so-so. The Intrepid boat was underpowered and couldn’t support the passengers. We were constantly in the hole and motor kept beeping at full throttle. We didn’t see many fish. The boat had propellers engaged while guests were in the water too close. Not impressed with their ability to take care of us. They did a great job emphasizing the tip jar.
Thank you for sharing your experience. We regret that several aspects of the tour did not meet your expectations. While weather-related changes are sometimes necessary for safety reasons, we understand that other issues you mentioned affected your overall enjoyment of the tour. We value all customer feedback and will carefully review your comments regarding rates, equipment, service, food presentation, photography, and safety procedures with our team.
Loved this tour!! Super nice and attentive crew. The food was delicious!! I'm from Sinaloa and I give the ceviche a 10/10!!! | recommend the enigma boat with Gasper and Emilio!
Wow, thank you for such a fantastic review! We're delighted that you had a great time aboard Enigma with Jasper and Emilio. Hearing that our ceviche earned a 10/10 from a guest from Sinaloa absolutely made our day! We're so glad you enjoyed the food, the crew, and the overall experience. We look forward to seeing you again on your next visit to Cozumel!
