Etna 2000m e Taormina

The road trip to Mt. Etna and Taormina was great. Our guide Valentina was informative and engaging. We felt comfortable and not rushed through the stops.

Our tour operator did not show up to pick us up for our Mt Etna tour. The tour operator did not notify us that they were cancelling the tour. When we first called the tour operator 30 minutes after they were supposed to pick us up (we were waiting the whole time, while other Mt Etna tours picked their people up) the tour operator at first denied that we had a reserved tour and then said that the weather was bad and that they would pick us up tomorrow instead. Your (Viator's) response was 1) would you like me to request a refund? and 2) I can rebook you with another tour company for tomorrow at more than double the tour cost that you booked at and 3) I'll try to contact your tour operator to see if we can get you reliably booked on a Mt Etna/Taormina tour for tomorrow (to which the tour operator has apparently not replied). This is the first problem that I have had with a Viator tour and so far I'm not impressed. Every tour booking company has issues and problems, the question is what is Viator doing to help its clients when things go wrong?

Fabrizio, our driver and guide, was very nice and provided a lot of information. We would never have done these sights on our own. Highly recommend!

This private tour offers an exceptional experience, with every aspect explained and the pace relaxed and enjoyable.

A knowledgeable and helpful guide made a day at the volcano and Taormina unforgettable. Thanks Anto and company ..

We were pleasantly accompanied by Claudia in Taormina and by Alessandra on Etna! Kindness, hospitality and priceless professionalism!

We were fortunate enough to have our guide Sebastian to ourselves for the day. He was very knowledgeable and passionate about Mt Etna and the surrounding areas. Being a geological student, he gave us a great understanding and was very insightful! Would highly recommended this tour and ask for him. There were some interesting moments as we were there the day of a significant eruption but we always felt safe.

A beautiful Taormina and very shocking excursion to Etna. Excellent guide Valentina, with clear explanations about the phenomenon of the volcano and with much detail of the city of Taormina. Highly recommended. We request another excursion to Syracuse for the next day also with Valentina, who also drives very well.

Incredible landscape of Etna and amazing views of Taormina a jewel of Mediterranea! Rebecca is a great guide ! Thank you for the fantastic day

We went to Taormina and Mount Etna, our guide Valentina was excellent, very knowledgeable and even provided all our clothing for our trip to Mount Etna. She dropped us off at certain points to take our photos and waited for us. We would definitely recommend Valentina if you are planning a trip to Sicily.