Entrada da Torre de Pisa e da Catedral com Guia Áudio

Dear blimeylimey2011, Thank you for your valuable feedback. We’re glad to hear that you had a great experience visiting the Pisa Tower and Cathedral and enjoyed the informative self-guided audio tour. We hope to welcome you again on your next visit!

Dear 604elsas, Thank you for sharing your feedback! We’re glad to hear that our team was able to assist you promptly by resending your ticket and helping make your visit a success. We’re delighted that you had a nice experience and hope to welcome you again in the future!

Dear AndrewP, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a fantastic experience visiting the Pisa Tower and Cathedral and found the advance booking convenient and time-saving. We’re glad everything worked better than expected and that you enjoyed seeing this beautiful monument. We truly appreciate your kind words and hope to welcome you again soon!

Dear Martin P, Thank you for sharing your feedback. We’re sorry to hear about your experience. Upon reviewing the booking, we found that the tickets with the Tower time slot were duly shared with you. Please note that, as mentioned in the product description, the Tower entry time may be adjusted by up to 90 minutes due to security requirements and limited capacity. The Cathedral can be visited according to the booked time, followed by the Tower climb as per the assigned entry time. We appreciate your feedback and hope to have the opportunity to provide you with a smoother experience in the future.

Dear Danessa L, Thank you for sharing your feedback. Upon reviewing your booking, we would like to clarify that the digital audio guide was duly provided along with the actual entry tickets. As stated in the booking inclusions, the package includes entry to the Leaning Tower and Cathedral with a digital audio guide; it is not a live guided tour, and entry to other attractions within the complex, such as the Baptistery, is not included. The booking price covers more than the attraction admission fee, including the digital audio guide, advance reservation, booking/platform fees, and the convenience of having the arrangements made in advance. We appreciate your feedback and hope this clarification is helpful to future guests.

Dear Liliana P, Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced during your visit. Upon reviewing the booking, we found that the tickets were shared with you two days prior to your visit via WhatsApp and Viator’s CLC messaging system/email. After you contacted us again stating that you could not locate the tickets, our team promptly assisted you and resent the tickets so that you could access the attraction as booked. We appreciate your feedback regarding earlier ticket delivery. We will continue working to make the process as clear and convenient as possible for our guests.

Dear Lou M, Thank you for sharing your feedback. We’re sorry to hear that you experienced difficulties during your visit. Upon reviewing the booking, we found that the tickets, detailed visit information, and digital audio guide were shared with you well in advance of your scheduled visit. Our support team was also available to assist with any questions or concerns. We sincerely wish you had contacted us at the time, as we would have been happy to provide immediate assistance and help ensure you reached the attraction on time. We appreciate your feedback.

Dear Manuel N, Thank you for sharing your feedback. We’re glad to hear that you had a good experience visiting the Tower and Cathedral of Pisa. We also appreciate your feedback regarding the language of our communication, We hope to welcome you again soon!

Dear Z7044OQtatianap, Thank you for sharing your feedback. We sincerely regret the frustration you experienced during your visit. Upon reviewing the booking, we found that the actual tickets were duly issued and shared with you one day prior to the activity date, according to the originally booked time. Before the tickets were issued, our team also made multiple attempts to reach you regarding the booking, but unfortunately, we did not receive a response. We are sorry that the experience did not meet your expectations. We always aim to provide the correct tickets and timely assistance to our guest

Dear Steven M, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth experience booking your Pisa tickets and that our team was able to assist you promptly whenever you needed help. It was our pleasure to resend the tickets and make sure you had everything you needed for your visit. We truly appreciate your kind words and are so glad you had a wonderful time at Pisa! We hope to assist you again on your next journey.