Cozumel: Acesso ao Day Pass no KUZÁ Beach Club Experiences
Descrição
O passe perfeito para personalizar seu dia em Cozumel exatamente como você gosta! Explore o Parque de Praia e Aventura de KUZÁ e desfrute de uma experiência flexível que combina praia, natureza, cultura e entretenimento em um só lugar, com a opção de adicionar atividades como o parque aquático, um passeio de buggy para El Cedral ou um passeio para El Cielo por um custo adicional. Relaxe em uma praia com águas cristalinas e mais de 1 km de areia macia, explore quatro ecossistemas únicos - praia, mangrove, recife e selva - e conecte-se com a cultura mexicana na Zona Maia. Aproveite trilhas naturais, atividades recreativas e cozinha nacional e internacional, criando uma experiência personalizada para desfrutar de Cozumel exatamente como você deseja.
Opções de passeio
Itinerário
Chegada e check-in: Entre no parque de praia de KUZÁ e receba sua pulseira para acesso de dia inteiro.
Beach Time & Relaxation: Sente-se em um leito sombreado ou em uma hamaca. Aproveite a areia branca, nadar em águas claras, explorar trilhas da natureza ou relaxar sob as palmas das mãos.
Entretenimento e atividades: junte-se a jogos de praia, música ao vivo, shows culturais, zonas para famílias e diversão espontânea em todo o parque. Não perca atividades excitantes disponíveis para compra, como passeios Razer, aluguer de céu, caiaque, paddle boarding, snorkeling e muito mais.
Aromas de KUZÁ: Descubra pratos mexicanos e internacionais em caminhões de comida vibrantes ou restaurantes à beira-mar - comida e bebidas disponíveis para compra.
Upgrades opcionais: adicione ainda mais com acesso ao buffet e bar aberto, serviços de spa, áreas VIP da praia ou pacotes de fotos - disponíveis no local.
Exploração grátis: passeie por trilhas ecológicas, relaxe nas zonas frias ou junte-se a mais experiências ao seu próprio ritmo.
Wrap-up e partida: Compras para lembranças ou tirar fotos finais antes de sair, relaxado e recarregado.
Destaques
O que está incluído
Avaliações dos viajantes
Informações importantes
- Acessibilidade para cadeira de rodas
- Bebês e crianças pequenas podem andar em um carrinho
- Opções de transporte público disponíveis perto
- Assentos infantis disponíveis
- Opções de transporte com acessibilidade para cadeirantes
- Todas as áreas e superfíceis são acessíveis para cadeirantes
- Adequado para todos os níveis de condicionamento físico
- Todos os hóspedes devem seguir as diretrizes do parque para garantir uma experiência segura, respeitosa e agradável para todos.
- Cadeiras de lounge, hamacks e assentos sombreados estão disponíveis em uma base de primeiro-vindo, primeiro-servido. As atividades e as ofertas de entretenimento variam de dia para dia e dependem do clima. A claridade da água e as condições das algas podem mudar de temporada, e algumas áreas de praia podem incluir terreno rochoso - sapatos de água são recomendados.
- O acesso ao buffet e ao bar é limitado às horas de funcionamento publicadas. Os hóspedes devem ter 18 anos ou mais para consumir bebidas alcoólicas. O consumo de álcool é estritamente proibido antes de participar de atividades aquáticas, incluindo snorkeling.
- Os menores de 18 anos devem estar sempre acompanhados e supervisionados por um progenitor ou tutor legal. Durante as atividades aquáticas, esse pai ou tutor deve permanecer ao alcance do menor em todos os momentos.
- Não são permitidos mergulhos, brincadeiras, comportamentos imprudentes ou qualquer ação que ponha em perigo a segurança dos hóspedes ou do pessoal. Todos os hóspedes são obrigados a seguir as instruções fornecidas pelos salvavidas, instrutores e pessoal do parque. Deve-se sempre prestar atenção aos sinais postados, avisos de segurança e diretrizes específicas comunicadas para cada atividade.
- A admissão do visitante ao parque e/ou sua eventual participação nas atividades aquáticas, culturais, recreativas ou de aventura pode ser recusada ou limitada para qualquer visitante que acredite ser capaz de criar um ambiente inseguro para si ou para outros visitantes ou que possa causar perigo para a sua segurança ou para a de terceiros, sejam visitantes ou funcionários do parque. Isso inclui, mas não se limita a: alterações no estado de consciência ou condição física que podem causar perigo à sua própria segurança ou à de terceiros, tais como: problemas cardíacos, lesões, fraturas, estirpes, deslocamentos, convulsões ou cirurgias recentes, indicações médicas, pessoas que sofrem de ataques de pânico ou ansiedade, que estão bêbados, sob a influência de álcool, intoxicados ou com sinais visíveis de estar sob a influência de qualquer droga ou medicação.
- Uma renúncia assinada é necessária para a entrada. A KUZÁ reserva-se o direito de recusar a entrada ou modificar o acesso às atividades a seu critério por motivos de saúde, segurança ou conduta.
Avaliações(289)
They OVER CHARGED US BY DOUBLE - AND WE CAN NOT GET ANYONE TO REPLY OR ANSWER PHONE - WE ARE OUT $299.32 !!! Go to Sanchos or Paradise Beach - MUCH BETTER FOOD AND POOL - and you don't get scammed !!!!
Dear Visitor We greatly appreciate your feedback. We are very sorry about what happened and sincerely apologize for the frustration caused by the billing issue and the difficulty in contacting our team. Please rest assured that overcharging guests is by no means our intention, and we would like the opportunity to investigate and resolve this matter as soon as possible. Please contact us directly at sup-calidad@kuzapark.com and provide your reservation details so we can review the charge and assist you accordingly. We understand how disappointing this situation has been and appreciate you bringing it to our attention. Your feedback is important to us, and we hope to have the opportunity to regain your trust in our service. Bets Regards
The park is nice and the beach is too. We did the zip line and I felt very safe with the staff, who were friendly. What I would improve is the quality of the food.
¡Muchas gracias por tomarte el tiempo de compartir tu experiencia con nosotros! 🌴 Nos alegra mucho saber que tanto el parque como la playa te parecieron hermosos, y sobre todo que te sentiste segura durante la tirolesa gracias a la amabilidad de nuestro personal —esa confianza es algo que cuidamos muchísimo en cada actividad. En cuanto a la calidad de los alimentos, te agradecemos sinceramente por comentarlo; comentarios como este son los que nos ayudan a identificar áreas de oportunidad y seguir mejorando la experiencia gastronómica para todos nuestros visitantes. ¡Gracias por tu visita y por ayudarnos a mejorar! Esperamos poder recibirte de nuevo pronto y ofrecerte una experiencia aún mejor. 🌊 Kuzá Team
⭐⭐⭐⭐⭐ We had an amazing experience at KUZA Beach & Adventure Park! The beach access was beautiful, with plenty of comfortable chairs and umbrellas available so we could relax and enjoy the day. Every staff member we encountered was incredibly friendly, welcoming, and eager to help. A special shoutout to our waiter, who provided outstanding service by bringing our drinks right to us on the beach. It made our day even more relaxing and enjoyable! If you’re looking for a beautiful beach with excellent service, KUZA Beach & Adventure Park is definitely worth a visit. We can’t wait to come back!
Dear Ashleyd, Thank you so much for taking the time to share such a lovely review of your visit to KUZÁ Beach & Adventure Park! 🌊 We're so happy to hear the beach access, with its comfortable chairs and umbrellas, became the perfect setting for you to relax and truly enjoy the day. We also love reading that every staff member you encountered reflected the warmth and eagerness to help that we always strive for. While we didn't catch his name, we'll be sure to recognize our waitstaff for that special touch of bringing drinks right to you on the beach—that kind of service truly makes a relaxing day even better. Thank you for such a generous recommendation! We're already looking forward to welcoming you back soon to keep spoiling you by the sea. 🏖️ Kuzá Team
Really fun experience, whole family loved it. Exceptional service, great food and drinks, fun slides and nice beach. Special thanks to our excellent guide, Ceasar, clear instructions and organized. Also shout out to Andres I. for outstanding 5-star service at the pool side. Amazing tacos!
Dear mattlZ9233WP Thank you for such a wonderful review! 😄 We’re thrilled your family had a fantastic experience, and we’ll be sure to share your kind words with Ceasar and Andres I. They’ll be happy to know they made your visit even more memorable. 🙌 We hope to welcome you back soon!
Too far to get to, too far from the front gate to the beach area, the beach area is not that good, and it is a very rocky area to get into the sea from the beach, need wet/dry shoe for sure. Food not the best variety to choose from, drinks are not the best selection.
Dear Visitor Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the distance within the park, beach conditions, and food and beverage options. We understand how important convenience and variety are to our guests. We also appreciate you pointing out the rocky areas, as this is helpful for future visitors to consider when planning their day. Your comments are very valuable to us and will be shared with our team as we continue working to improve the overall experience. Thank you again for your visit.
The pool water was dirty, the waiters ask for tips to serve you, the quality of the food is low, and the drinks as well; a Bacardi white is an additional cost drink....
Estimado Visitante gracias por compartir tu experiencia. Lamentamos sinceramente que tu visita no haya cumplido con tus expectativas. Nos preocupan especialmente tus comentarios sobre la limpieza de la alberca, la percepción del servicio y la calidad de alimentos y bebidas, ya que son aspectos fundamentales de la experiencia que buscamos ofrecer. También tomamos en cuenta lo que mencionas sobre los cargos adicionales y la atención recibida, ya que es muy importante para nosotros mantener claridad y un servicio adecuado en todo momento. Tu retroalimentación es muy valiosa y nos ayudará a trabajar en mejoras. Gracias nuevamente por hacérnosla llegar. Saludos Cordiales
The beaches were beautiful but they would not stop trying to up sell us to a higher package. We had this happen to us several times where we were stopped by employees and given a 5 min sales pitch that was completed unsolicited we tried several times during each to politely tell them we were not interested, but they would just double down and try to sell it even harder. I got the bare bones package just to do the swimming and get a shaded place to sit bc I planned to eat before and after the beach. The beach is also very shallow I'm over 6ft and at its deepest it was only to my chest. And all paddle boarding and kayaking were in the swimming area which takes up alot of the swimming room.
Dear 578jedit Thank you for sharing your feedback. We’re glad to hear you enjoyed the beauty of the beach, but we’re very sorry that your experience was affected by repeated sales interactions. We understand how important it is for our guests to relax without feeling pressured, and we’ll be addressing this with our team to ensure a more respectful and comfortable experience. We also appreciate your comments regarding the beach depth and activity areas, as they help us better set expectations for future visitors. Thank you again for your honest feedback—it truly helps us improve. Bets Regards
We booked the all inclusive day. I don't like saying but my granddaughter wanted to go to the beach. So my plan was to sit by the pool while she enjoyed the beach. There was no pool to sit by. When I asked about the pool, I was told that for an additional $30 I could enjoy the pool. I'd already spent $ 109 per person and did not want to put out any further money for only 4 hours. The food was awful with a very very limited selection. Guacamole was not included on the limited Buffet and if you wanted it you had to pay an additional $6 for it. So I laid out in a chair on the beach. No one ever came to my chair to ask if I wanted anything to drink. So I had to get up and walk to the bar to get something to drink. I tried to go into the water to cool off but the waves kept knocking me around. It was hard to walk on the beach into the water because there were shells everywhere that were cutting into my feet. None of the people working there were friendly. The bathroom was okay but not clean. Every time I needed to cool off, I went to the shower outside of the bathroom to rinse off. I was so disappointed in this excursion and will never ever do it again or even recommend it to anyone. I should have went to Playa Mia or Mr Sancho's.
Dear Guest Thank you for your feedback. We’re sorry your experience did not meet expectations. We regret the confusion regarding pool access and will review how we communicate what’s included. We’re also concerned about your comments on the food, service, and cleanliness, as this is not the standard we aim to provide. Your feedback is very important to us, and we will use it to improve. We truly regret the disappointment caused. Best Regards Kuzá Beach & Adventure Park
I liked it more than I loved it; I reserved via WhatsApp, but in order to make the sale, they did not specify the details, even though I asked all my questions. I took the risk to go because I wanted to see the park. I am not sure if I would return. Upon arriving at the park, they changed the information that they had shared with me via WhatsApp. Once there, we chose to enter because it is quite far from the center. At the reception, they told us that the last train would leave at 4:30 PM because the park closes at 5 PM. Since it was Monday, they close early, which was never mentioned upon arrival or via WhatsApp. I arrived at 11 AM, and at 2:30 PM, while we were eating, they informed us that the last train would leave at 4 PM because they were closing early that day. What the heck???? There were several families complaining about the same issue because the information is not clear. We asked the staff, and they had no idea. There is definitely no communication among the staff, and there is a lack of coherence in the place. Their drink options are VERY LIMITED, and lastly, before reserving, I asked if there was sargassum, and they told me no, but when I arrived, there was. Honestly, I do not recommend it.
Estimada Karina Gracias por compartir sus comentarios. Lamentamos sinceramente que su experiencia no haya sido la esperada. Ofrecemos una disculpa por la falta de información clara y coherente antes y durante su visita. Este no es el nivel de servicio que buscamos brindar, y trabajaremos en mejorar la comunicación interna de nuestro equipo para evitar este tipo de situaciones. Respecto a las condiciones encontradas a su llegada, entendemos su inconformidad. Sin embargo, algunos factores como las condiciones climáticas no están dentro de nuestro control. Aun así, lamentamos que esto haya afectado su experiencia. Sus comentarios son muy valiosos para nosotros y nos ayudan a identificar áreas de mejora. Lamentamos profundamente los inconvenientes y la decepción ocasionada. Saludos Cordiales
We enjoyed our visit. We had the all-inclusive package through Royal Caribbean. The food was good, but we recommend ordering off of the menu. The drinks were basic, but good. The atmosphere can be whatever you like: quiet or lively. The beach is lovely. There is plenty of shade and a few hammocks. They offer massage and we were surprised at the quality. Our only complaint was that the bus left us. We were told to be at the bus by 3:00 P.M. and the bus had already left at 2:47 when we arrived (there was a long line for the tram to get back to the bus). We even followed our guide back to the tram. I lost sight of him once I got in line and never saw him again. We barely had enough time, money and luck to find a cab to make it back to the cruise ship. We were panicked!!!
Dear J7584MOwilliamh Thank you for taking the time to share your feedback. We are pleased to know you enjoyed the beach, atmosphere, food, and massage service, and that overall your visit was a positive experience. We are very sorry to learn about the difficulty you experienced during your departure and the stress this caused. We understand how important timing is for cruise guests, and we regret that the coordination between the tram and bus did not allow for a smoother transition in your case. Your comments regarding departure procedures and communication between transport points have been shared with our operations team and transportation partners for review and improvement. Ensuring a clear and reliable return process is a priority for us. We appreciate your visit and your valuable feedback, and we hope to welcome you again under more comfortable and coordinated circumstances.
