Tour de Chichen Itza com Cenote e Valladolid pelo melhor preço

They didn’t show and we have to wait for them to respond (which they didn’t respond to us or the Viator customer service team either) for the full refund. I’m so upset. This is so unprofessional.

I took this tour with my family, and overall it was a very enjoyable experience. Our guide was attentive, knowledgeable, and friendly, and the entire staff did a great job throughout the day. The meeting point was very convenient, as they picked us up directly at the entrance of my hotel without any issues. I made sure to be ready 10 minutes before the scheduled pickup time, as instructed in my confirmation message, and they arrived exactly on time. There are a lot of visitors at Chichén Itzá, but considering it's one of the most incredible archaeological sites in the world, that's completely understandable. The pyramid is absolutely breathtaking, and the cenote we visited was stunning. The lunch buffet was average. I wouldn't describe it as exceptional, but it certainly wasn't bad either. Keep in mind that drinks are not included with the meal, although I didn't find the prices to be unreasonable. The only part I didn't particularly enjoy was the visit to a Mayan village. While it included demonstrations of traditional Mayan rituals, it was also focused on selling handicrafts. My recommendation would be to save your shopping for Chichén Itzá, where I found the prices to be more affordable. Don't let that stop you from enjoying the tour it was still a very pleasant experience overall. Finally, Valladolid is a beautiful colonial town. I would love to return someday to explore it properly, since this tour only allows a brief visit. Even so, the itinerary was well organized, enjoyable, and made for a fantastic day.

truly not recommending, company is a not funny joke. we booked trip for monday. on monday morning when we were already waiting in meeting point we got message that they made mistake and trip is not on monday but we can go on tuesday. on monday evening we got call from company to confirm that we are going. on tuesday morning, again when we were already at meeting point and trying to reach out to company, we got information that THEY DONT HAVE ANY MORE PLACES AVAILABLE. so thanks to company, i’m not gonna see things that i came to mexico for. i’m not recommending unless u want be disappointed

Terrible. They didn’t show up and left 14 of us waiting. They didn’t answer their phone or emails. No communication. By the time we realized they weren’t coming, it was too late to book something else. The customer service with Viator was great. They answered my chat quickly and me a refund. We had to wait to get it but at least we knew it was coming. We ended up finding a cheaper tour there and salvaged our trip. But yeah, book elsewhere

Never showed up!!! We waited over an hour. Contacted them, no answer. Victor called them, no answer. Wasted our time and now it's too late to book with another company. Very unprofessional!! Do NOT use this company. Extremely unreliable!!

We had been looking forward to visiting this archaeological site for a long time. Throughout history, we have learned about the importance of the Mayan civilization and its influence on our world today, so we were very excited to finally see the famous Chichén Itzá pyramid in person. Without a doubt, the experience exceeded all our expectations. We would have loved to spend more time exploring the archaeological site, but every stop included in the tour was amazing and added something special to the overall experience. The only thing worth mentioning is that beverages are not included with the buffet. However, this did not affect our enjoyment of the tour, which was excellent from start to finish. A special thank you to our guide, Mauricio, who was outstanding throughout the entire day. His explanations were fascinating, detailed, and easy to understand. It was clear that he is extremely knowledgeable about the history and culture of the region. The organization and logistics of the tour were also excellent, making everything run smoothly. I highly recommend this tour to anyone wanting to experience the history, culture, and beauty of Chichén Itzá.

The trip was supposed to last 5 hours. We were picked up at 7:30 and didn’t back to our hotel until 8:30. We missed our dinner reservation. They were trying to sell us stuff the whole time. Pyramids should have been first then lunch then cenote.

The tour is longit will take up your whole day. First, they pick you up from your hotel, then take you to a base where all the tourists gather to board the buses. After about two hours, you arrive at a village where they show you some Mayan traditions. I recommend not buying anything there because everything is cheaper at Chichén Itzá, and you’ll be able to bargain. The cenote is spectaculara truly beautiful place. I never expected that, despite the hot and humid weather, the water would be so cold, but it’s incredibly refreshing. Swimming in such stunning natural formations, shaped over millions of years, is an unforgettable experience. I also really enjoyed the visit to Valladolid—I’d love to come back and explore it more.

Our team was amazing and so personable. Marco our tour guide is a wealth of knowledge and a great mentor to Beto who will be a great tour guide. Jose our driver got us there safety. This team made the experience great and it was very organized. They translated in English which help d tremendously. Communication needs to improve regarding pick up times. Our scheduled pick up time was 7am. I did not get a text or email until 7:30am stating our pick up time was at 7:30am. They should communicate a smaller van will pick you up then you will transfer to a large coach bus. The booking description should be more detailed regarding times of pick up, how long it takes to drive to the first location and so on.

Great day at Chichén Itzá with One Click. Abel made everything interesting and easy to follow, Ave kept things running smoothly, and Mari was super kind the whole time. The cenote was beautiful and the food was good. Everything felt well organized would definitely recommend.