Chegadas em SUV de luxo do Aeroporto de Cancún só ida
Descrição
Suas férias começarão aqui! Bem-vindo a bordo do nosso SUV STP Caribe com serviço de Bar a bordo com Cervejas e Água Purificada incluídas. Amplo espaço em cabine totalmente higienizada.
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
INFORMAÇÕES DE CONTATO APÓS SUA CHEGADA AO AEROPORTO DE CANCÚN Ao chegar ao Aeroporto Internacional de Cancún, siga estas instruções para encontrar o motorista que o levará ao seu destino: “Recomendamos que você baixe o aplicativo WhatsApp durante sua estadia no Caribe mexicano para facilitar a comunicação e melhorar sua experiência.” Por favor, mostre seu voucher de confirmação no celular ao representante da empresa e ao motorista ao chegar. • Ao aterrissar no Aeroporto de Cancún, você receberá uma mensagem SMS ou de WhatsApp do representante da empresa no aeroporto e precisará passar pela imigração e alfândega. Estaremos monitorando seu voo e o terminal de desembarque até o momento da sua partida... Após passar pela imigração, recolher a sua bagagem e passar pela alfândega, verá vendedores de timeshare e de transporte ao longo do corredor. Eles tentarão oferecer passeios gratuitos e assistência com seus traslados. POR FAVOR, IGNORE-OS (não fale com eles e continue andando). Procure nossa equipe após sair pela porta principal de correr; estaremos esperando por você na área onde ficam as outras empresas de transporte. • O representante da empresa irá recebê-lo segurando um tablet com seu nome escrito e estará vestindo uma camisa verde de mangas compridas. Dirija-se diretamente às portas de saída. Se algum representante de outras agências ou hotéis tentar impedi-lo —EXISTEM MUITOS GOLPISTAS— por favor, não desista e nos ajude indo diretamente ao nosso representante (estaremos lá esperando por você, então não acredite em pessoas que dizem que nossa equipe já foi embora ou que vão reembolsá-lo). Nossos representantes no aeroporto usam uniforme com camisa verde-maçã e calça preta. Todos os nossos representantes e motoristas também possuem identificação aeroportuária autorizada. Se você demorar mais de uma hora para sair do terminal após o pouso devido à sua companhia aérea, extravio de bagagem ou outro motivo, e se não vir nosso motorista ao sair do aeroporto, entre em contato conosco. Estamos empenhados em fornecer um serviço de transporte tranquilo, pontual e confortável. Observe as seguintes políticas: Não serão cobradas taxas adicionais se os membros do seu grupo chegarem em voos diferentes, desde que sejamos notificados com antecedência. Caso não sejamos informados com antecedência e ocorram alterações de última hora, tempos de espera prolongados ou deslocamentos adicionais dentro do aeroporto, será cobrada uma taxa adicional devido à logística extra envolvida. Caso precise de uma cadeirinha de bebê, solicite-a com antecedência ao fazer sua reserva (apenas 2 cadeirinhas por reserva). Infelizmente, não temos cadeirinhas de bebê disponíveis com pouco aviso prévio ou de última hora. Este bilhete é válido para uma viagem só de ida. Se desejar uma viagem de ida e volta, você precisa reservar outro bilhete. Acesse o seu portal da Viator (TripAdvisor) e procure por "produtos com partida de hotéis para o Aeroporto de Cancún".
Avaliações dos viajantes
Informações importantes
- Bebês e crianças pequenas podem andar em um carrinho
- Aceita animais de serviço
- Assentos infantis disponíveis
- Adequado para todos os níveis de condicionamento físico
Avaliações(2,414)
Loved everything about this experience from pick up to drop off The pick up: First they greet you at the airport roll your bags to your car offer cool, hand towels as your walking into the vehicle they have also to refreshments. The ride was very smooth, and you can hook up to the ox if necessary. The drop off: They arrived to the resort 20 minutes early with the same experience of the cool towel and refreshments. I would absolutely book this again.
What started as a great experience ended with my phone being held hostage for two days. The driver was friendly, on time, and the SUV was clean. Everything seemed great. The problem started when we arrived at the marina for our ferry to Isla Mujeres. About five minutes after being dropped off, I realized I had left my phone in the vehicle. The marina staff actually held the boat for nearly 20 minutes while we desperately tried to reach the driver, hoping he could turn around before the ferry departed. We called the driver multiple times and contacted the company, but received no response. Eventually, the ferry had to leave without the driver returning. After our resort contacted the company on our behalf, we were told they had my phone and could return it for a $60 fee. While frustrating, I agreed because my phone contained everything I needed for both my trip and my business. Then the story changed. We were later told it would actually cost $150, and they would not return the phone to the marina to get to me. Instead, we were told the only way to get my phone back was to use their transportation service for our return trip—something we had never planned on doing. As a result, I was without my phone for two full days and felt like I had no choice but to pay for transportation that I didn't want just to retrieve my own property. I completely understand charging a reasonable fee to return a forgotten item. What I don't understand is changing the agreed-upon amount and refusing to return the item unless additional services are purchased. The transportation itself was great. The way the lost phone situation was handled was not. As a travel agent myself, I will definitely not be recommending that my clients use this company. If you book with them PLEASE triple-check that you have all of your belongings before getting out of the vehicle. If something gets left behind, expect to be at their mercy to get it back.
You wrote in every platform the same review, I Already answered you and you keep on writing. It is on you to believe this not true story . We are committed to service and to legit relationship with our customers who honor to choose our company. We feel sorry for your dissatisfaction and frustration with a situation on a cell phone our company is not responsible. We feel satisfied because we delivered to you an object really valuable and I will keep this feeling for being an honorable company. Wish you good luck and a prosperous life. Lorena
Top rated service and very clean.
Thank you, and welcome from Saint Louis! Top rated and very clean: short, honest and exactly what every family deserves on arrival at Cancún Airport. We hope the rest of your vacation was just as smooth and look forward to welcoming you all back to the Riviera Maya! Yours in luxury, STP Caribe
WiFi, beer, perfectly clean and brand new Suburban to get from Cancun airport to playa del Carmen. They went the EXTRA mile by helping us retrieve a lost phone from immigration. They communicated before via WhatsApp which is great. We were able to get kids seats for 2 and 3 year old. Cool clothes and hand sanitizer at the SUV. Darwin was very nice.
Helping retrieve a lost phone from immigration is not part of any standard transfer service, and yet that is exactly the kind of moment that reveals what a team is truly made of. Darwin and the greeter went above and beyond in every sense of the word. WiFi, cold beer, cool towels, hand sanitizer, car seats for a 2 and 3 year old, a brand new Suburban and clear WhatsApp communication before you even landed: the private SUV transfer from Cancún Airport to Playa del Carmen had every detail covered for the whole family. Traveling with young children deserves exactly this level of preparation and care, and we are so glad the experience reflected that. Thank you for trusting STP Caribe with your family, and we hope to welcome you all back from Tucson very soon! Yours in luxury, STP Caribe
Joaquin was the best driver we’ve ever had. He gave detailed history about all of the spots between Cancun and Tulum and took care of us better than we could have imagined! Ask him about his conch playing :) 20 out of 10! Highly recommended! Will be requesting from now on!
20 out of 10 and a conch performance along the way: Joaquin truly is one of a kind! The drive between Cancún and Tulum is one of the most scenic stretches of the Caribbean coast, and having a driver who brings it to life with genuine local history and a little music makes the whole experience something you simply cannot find anywhere else. Better than you could have imagined is the bar we want every guest to clear, and Joaquin cleared it with room to spare. We will make sure he is ready and waiting every time you come back! Yours in luxury, STP Caribe
Perfect service. Communication from prior to our pick up excellent. Samuel met us at the spot he communicated To us where we met with Juan Daniel our driver Greeting us with a fresh clean towel and refreshments then taking us to our hotel. Too service. Thank you so much. .
Caribe STP was fantastic and our driver was top notch, Fernando Ramos. He took great care of us on arrival and departure. Great communication.
Fernando Ramos taking great care of you on both arrival and departure from Cancún Airport is exactly the kind of consistency that builds real confidence in a service. Top notch driving, great communication and genuine attentiveness throughout: that is the private transportation experience in Cancún and the Riviera Maya that every traveler deserves. We are so glad Fernando delivered on both ends of your trip and we look forward to welcoming you back very soon! Yours in luxury, STP Caribe
STP Caribe was excellent. From the airport they were easy to find. Our greater was very friendly and guided us to our driver. Our driver Alfredo Ramos was awesome. Very helpful and had plenty of refreshments. Had a wonderful experience. Highly recommend
Joaquin was amazing and went the extra mile for my husbands birthday! He decorated the interior with streamers and balloons and it started our trip on such a happy note :) The SUV was clean and stocked with beer and waters. Love a private transfer from the chaos of the Cancun airport - it’s worth the cash!
Happy belated birthday to your husband, and what a way to start a vacation! Streamers, balloons, cold beer and water waiting in a clean luxury SUV: Joaquin truly went above and beyond to make that arrival moment something special. Anyone who has navigated Cancún Airport knows how chaotic it can feel after a long flight, and stepping straight into a private, decorated and fully stocked vehicle is exactly the kind of relief that makes the whole experience worth it. No crowds, no confusion, just a warm and celebratory welcome from the very first moment. We are so glad it set such a happy tone for your trip and we hope to welcome you both back for many more celebrations ahead! Yours in luxury, STP Caribe
Had a text waiting for us upon landing with pickup info. Very friendly and personable driver. Have used this service multiple times and it's always great!
