Aeroporto de Cancún: Transporte privado de/para a Riviera Maya ou Tulum
Descrição
Com este serviço sem estresse, você não terá que se preocupar em agendar um táxi ou tentar navegar por conta própria. Nossa equipe profissional irá ajudá-lo a tirar o máximo proveito de suas férias, levando-o ao aeroporto ou hotel em um veículo confortável, com ar condicionado que sabe o melhor caminho para o aeroporto e volta. Isso economiza tempo, dinheiro e aborrecimentos. - Horários e locais de coleta flexíveis e convenientes - Veículos confortáveis e climatizados - Preços acessíveis em todas as nossas áreas de atendimento
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
**Retirada do aeroporto:** Ao chegar, pegue sua bagagem e dirija-se ao saguão de desembarque. Seu motorista espera do lado de fora do terminal na área de embarque do Transporte Terrestre, segurando uma placa com o logotipo laranja da Cancun Travel Experience. Por favor, apresente sua confirmação ou identificação com foto no momento da retirada. Seu transporte estará pronto exatamente 30 minutos após o horário de pouso do seu voo e pode esperar até 60 minutos após o horário de pouso do seu voo. Chegadas: Se por acaso você encontrar algum problema para localizar seu motorista, dirija-se a qualquer um dos seguintes pontos de encontro: - Terminal 2 (chegadas domésticas) no Welcome Bar - Terminal 2 (chegadas internacionais) no Welcome Bar - Terminal 3 no Bar Margaritaville - Terminal 4 no Welcome Bar **Hotel Pickup:** Seu horário exato de embarque será confirmado um dia antes da partida do seu voo, seu motorista irá encontrá-lo no lobby do seu hotel. Por favor, apresente sua confirmação ou identificação com foto no momento da retirada. Por favor, esteja pronto e esperando alguns minutos antes do horário de coleta confirmado, os motoristas só podem esperar no máximo 10 minutos após o horário de coleta confirmado.
Avaliações dos viajantes
Informações importantes
- Bebês precisam sentar no colo de um adulto
- Aceita animais de serviço
- Bebês e crianças pequenas podem andar em um carrinho
- Adequado para todos os níveis de condicionamento físico
- Este é um transfer privado, apenas você e seu grupo viajarão juntos.
- Cancelamentos/reembolsos parciais não estão disponíveis para serviços de transporte de ida e volta.
- Para quaisquer alterações de última hora e/ou atrasos, entre em contato imediatamente, por favor note que todas as alterações de última hora estão sujeitas à disponibilidade e não podem ser garantidas.
- Chegadas: Seu transporte estará pronto exatamente 30 minutos após a hora de aterragem do seu voo e pode esperar até 60 minutos após a hora de aterragem do seu voo.
- Saídas: Por favor, esteja pronto e aguarde no lobby do seu hotel, os motoristas só podem esperar até um máximo de 10 minutos após o tempo de recolha confirmado.
- Por favor, note que não são permitidas remessas de/para vários terminais/hotéis do aeroporto, os tempos de remessa são baseados em limitações de tráfego/estradas, quaisquer solicitações de alterações serão analisadas e aceitadas ou rejeitadas a critério exclusivo do fornecedor.
- Os serviços de transferência não podem ser trocados por quaisquer outros serviços / rotas.
Avaliações(25)
Great experience. I had issues with 2 people from my party booking to a different airport and they were able to kindly refund me for the cost of their tickets. I will definitely stick with them the next time I come to Riviera Maya.
Thank you for your wonderful review! We're so glad we could help resolve the issue with your group's reservation and make the process as smooth as possible. Providing flexible, friendly service is very important to us, and we're happy we could assist. We truly appreciate your trust and look forward to welcoming you back to the Riviera Maya on your next visit. Safe travels!
We used this service to get to and from the tulum airport and Hilton Tulum. The service provides clean and reliable transportation. I loved that they were kind and on time.
Communication with Cancun Travel Experience was excellent ! Was contacted 4 days before trip, as promised, and then 2 days before trip to confirm details. Rolando met us upon arrival and was knowledgeable and patient with us. The drivers were prompt, professional and courteous, both from the airport to the resort and on the return trip. Both trips were in spacious vans that were comfortable. We even contacted them during our stay for our traveling companions' need (who were already in Mexico at another resort) and they were well pleased with the service they received. I can't say anything negative about the service that was provided. The cost was reasonable and really made our trip more enjoyable because of worrying about how to get around. The next time I go to the Cancun area, I know who I'm calling for Great transportation.
We had a great experience. Our drivers, Ramiro and Victor made us feel safe and comfortable and communicated with us well. Walking out of the Cancun airport, it was very easy to find our driver and when we were ready to leave our hotel at the end of our stay, our driver was waiting by the lobby right when we discussed. I would gladly use this travel service again.
This is the worst transportation company. I am had confirmed my pick up time the day before on the phone verbally for 10:05am. Next day, they did not arrive and when I called they had changes my pick up time for 12pm after I had confirmed on the phone 10:05. They called to let me know that they were not going to make it in time, that I needed to find another ride. I ended up paying for taxi. They refuse ro refund my money, even though I sent them the text and calls with times and proof. DO NOT BOOK HERE!!!
Dear Ms. Prieto, We are sorry to know that you had an unpleasant experience with us. We provided you with a 10:00AM pickup (Considering your hotel location and the required time by the airport/airline). A day before, you requested a later time. 12PM to be exactly. This change was by no means done unilaterally done by us. On the day of your reservation, you requested an earlier pickup and you were informed the change was not possible. Your reservation was kept with the latest confirmed scheduled (Requested by you) and was ultimately marked as no show. Regards The Cancun Travel Experience Team
First, no one was at the airport waiting for us. When we asked other about the tour operator, no one even heard of that operator. Tried to call them on the number they provided and the number was disconnected. Called Viator and they tried to contact them and had the same no answer experience. Worse yet, Viator was very indignant and took no responsibility for the booking a tour operator who seemed to be out of business. All they could do was try to book a new transfer with no garrentees that I would receive a refund for the old one. Total mess.
Our driver was patient and helpful. He even let us stop at the grocery store before taking us to our condo. 10/10 will be using this company in future visits
The ride there was awful…. Van smelled and they were late!! Took 2 hrs to get there and just was terrible
Dear customer Thank you for your feedback, and I sincerely apologize for the experience you had during your ride. We strive to provide a comfortable and timely service, and it’s clear we fell short in this instance. I regret that the van didn’t meet your expectations in terms of cleanliness and punctuality, and I completely understand how frustrating a two-hour delay can be. Please know that we take your comments seriously and will be addressing these issues with our team to ensure they are resolved. Your satisfaction is important to us, and we would greatly appreciate the opportunity to make things right for you. Thank you again for sharing your experience, and we hope to have the chance to serve you better in the future. Best regards,
Great and effecient way to get the family wirh a toddler to our resort. It was hassle free and they were punctual and great with communicating
Adrian, the driver, was helpful and kept us informed on the travel time to our hotel. The private transportation was very convenient after arriving from a delayed flight, searched at custom and getting out of the airport after 6pm.
Dear LadyGrace_R, Thank you for sharing your experience! We are glad to know that your tour was excellent and that you enjoyed the visit to the Tulum ruins, the cenote, and the delicious lunch. We appreciate your recommendation and your understanding about the pick-up and drop-off times, depending on the location of the resort. We will take your comments into account to improve our services and optimize logistics in the future. If you need anything else, do not hesitate to contact us. Thank you for choosing us and we look forward to serving you on your next tour! See you soon! The Travel Cancun Experience Team.
