Cancún: Turtles do mar e Cenote Tour com Pick Up do seu hotel
Descrição
Desfrute de uma experiência sem problemas com a entrega do hotel e um Guia certificado em Alemão, Francês, Italiano, Espanhol ou Inglês. Mergulhe nas águas cristalinas da Riviera Maya e snorkel Nadar com tartarugas marinhas em seu habitat natural em uma bela baía Explore um cenote sagrado e nadar em uma caverna subterrânea Admire estalactitas e estalagmitas antigos na península de Yucatán
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
Os horários de partida e retorno são aproximados e dependem da localização. Após a reserva, você será contactado pela nossa equipe para planejar o local de partida juntos (com base em sua acomodação). Por favor, note que a saída de Cancún está disponível apenas na segunda, terça, quinta e sábado.
Avaliações dos viajantes
Informações importantes
- Bebês e crianças pequenas podem andar em um carrinho
- Não recomendado para viajantes com problemas cardíacos
- Adequado para todos os níveis de condicionamento físico
Avaliações(178)
Me and my family had an amazing day exploring the Cenotes and then snorkeling with Turtles! Alex our guide was very fun, energetic and informative. He was also a huge help supporting my mother who isn't the strongest swimmer. Alex made the experience great for us all. Also shout out to our driver, he kept the tunes playing between our hotel and the activities so the energy was always up!
Our tour guide Leah was overall very pleasant, unfortunately a bunch of sargassum in the water with the turtles and it was a bit crowded. The cenote was much better!
Thank you for sharing your experience. We are happy to hear that Leah helped make your day enjoyable and that you had a great time at the cenote. We will be sure to share your kind comments with her. We also appreciate your understanding regarding the sargassum and the number of visitors in the turtle area. These are natural and seasonal conditions that can vary from day to day and are unfortunately beyond our control. Thank you for choosing Blue Caribe. We hope to welcome you back to Mexico in the future and provide you with an even better adventure on your next visit. Warm regards, Blue Caribe Tours Team 🐢🌴🇲🇽✨
Thanks to our amazing guide Erika, who skillfully navigated between us Italians and a group of French people, she always engaged us and explained everything in great detail. Thank you again, Erika, for the wonderful day yesterday.
Grazie mille per le vostre bellissime parole! Siamo felicissimi di sapere che abbiate trascorso una giornata così speciale e che Erika abbia contribuito a renderla ancora più memorabile con la sua professionalità, energia e attenzione verso tutti gli ospiti. Saremo felici di condividere con lei il vostro messaggio. Speriamo di rivedervi presto in Messico per nuove avventure indimenticabili! Cordiali saluti, Il Team di Blue Caribe Tours 🌴🇲🇽✨
Great experience and was very fun! Maria and Gabo ensured that we had a great time. Maria was very informative and passionate. Highly recommend!
Thank you so much for your kind review and recommendation. We are delighted to hear that you had such a fun experience and that Maria and Gabo helped make your day so enjoyable. We will be happy to share your wonderful comments with them. Maria’s passion and knowledge truly make every experience special. Thank you for choosing Blue Caribe. We hope to welcome you back to Mexico in the future for another unforgettable adventure. Warm regards, Blue Caribe Tours Team 🐢🌴🇲🇽✨
Alex, our guide, was phenomenal. He was so knowledgeable, and passionate about what he was talking about. One of our family couldn't swim and was very scared. He calmed her fears and paid extra attention to her. So glad I took this tour!
Thank you so much for your wonderful review. We are delighted to hear that you and your family enjoyed the experience. A special thank you for your kind words about Alex. His passion, knowledge, and dedication to making every guest feel comfortable are qualities we value greatly. We are especially happy to know that he helped your family member overcome her fears and feel safe throughout the experience. Creating memorable moments for all our guests is what we strive for every day. Thank you for choosing Blue Caribe. We hope to welcome you back to Mexico in the future for another unforgettable adventure. Warm regards, Blue Caribe Tours Team 🐢🌴🇲🇽✨
Good to bring extra food and make sure you have biodegradable sunscreen not sunblock. Mosquitos will attack you at the cenote but not sure if bug spray is allowed. Turtles are accessible if you're not a good swimmer the guides will help you out
Thank you for sharing your experience and helpful tips for future travelers. We are happy to hear that you enjoyed the turtle encounter and that our guides helped make the experience accessible and enjoyable, regardless of swimming ability. Our team always strives to ensure that guests feel comfortable and supported throughout the tour. Thank you for choosing Blue Caribe. We hope to welcome you back to Mexico in the future and provide you with another unforgettable adventure. Warm regards, Blue Caribe Tours Team 🐢🌴🇲🇽✨
Host Repberto was incredible, absolutely made the trip - massive thanks to him if he's reading! Sea water wasn't the best so visibility for the turtles wasn't great so when you saw them it was all a touch blurred. Caves afterwards were amazing - crystal clear water that was really refreshing to swim in.
Thank you very much for sharing your experience. We are delighted to hear that your host helped make your day so enjoyable. We also appreciate your understanding regarding the sea conditions. Visibility in the ocean can vary from day to day depending on weather and natural conditions, but we are happy that you were still able to see the turtles and enjoy the experience. It’s wonderful to know that the cenote was a highlight of your day. The crystal-clear waters truly offer a unique and refreshing experience. We hope to welcome you back to Mexico in the future. Warm regards, Blue Caribe Tours Team 🌴🐢🇲🇽✨
Our excursion with Blue Caribbean was extremely disappointing from start to finish. The beach in Akumal was covered with large amounts of seaweed, making it unattractive and unpleasant. The turtle-watching activity was particularly disappointing because the conditions were so poor. In my opinion, this excursion should not be offered during the months when seaweed is abundant, as it significantly affects the overall experience. The guide spent most of the trip talking to the driver in Spanish, which meant that many of us could not understand what was being said. Instead of engaging with the group, introducing herself, sharing information about the area, or providing interesting insights about life in Mexico, she was often on her phone and seemed uninterested in interacting with the guests. We also spent about an hour picking up tourists from various hotels before the excursion even began. When we asked about the delay, we were told that this was because it was low season. Regardless of the reason, it made the experience feel poorly organized and inefficient. Overall, this was one of the worst excursions we have experienced. I would not book another excursion with Blue Caribe and cannot recommend this company.
Dear Guest, Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience did not meet your expectations. We understand your disappointment regarding the seaweed conditions in Akumal. Unfortunately, sargassum is a natural phenomenon that affects different areas of the Caribbean throughout the year and can vary significantly from one day to another. While we do our best to provide the best possible experience, these environmental conditions are beyond our control and can impact the appearance of the beach and the overall experience. We are also sorry to read your comments regarding the guide. Providing engaging, informative, and attentive service is one of our priorities, and your feedback will be reviewed internally with our operations team. This is certainly not the standard of service we strive to deliver. Regarding the pickup process, our shared tours include pickups from multiple hotels, and travel times may vary depending on the number and location of participants on a particular day. We understand that this can sometimes feel lengthy, and we appreciate your patience. While we regret that this excursion did not leave you with the impression we aim to provide, we sincerely appreciate your feedback, as it helps us continue improving our services. If you would like to discuss your experience further, please feel free to contact our Customer Care team at customercare@bluecaribetours.com. Kind regards, Blue Caribe Tours Team 🌴🇲🇽✨
A truly memorable sea excursion! The guide, Erica, proved to be knowledgeable, friendly, and always available. He has been able to convey his passion for the land and the sea, enriching the experience with interesting explanations and engaging anecdotes. The organization was impeccable, and we always felt at ease; we highly recommend it!!!!
Grazie mille per la vostra bellissima recensione! Siamo felicissimi di sapere che abbiate vissuto un’esperienza così memorabile e che abbiate apprezzato la professionalità, la simpatia e la passione di Erika. Saremo lieti di condividere con lei i vostri complimenti. Grazie anche per aver sottolineato l’organizzazione del tour. Sapere che vi siete sentiti a vostro agio durante tutta la giornata è per noi una grande soddisfazione. Speriamo di rivedervi presto in Messico per nuove avventure indimenticabili! Cordiali saluti, Il Team di Blue Caribe Tours 🌴🇲🇽✨
Alex was our tour guide, he was fantastic ! Super friendly with great knowledge and talks in depth throughout the tour about the tour. He is fantastic with the children. Patient and friendly. The tour itself was great we were well informed of what was happening and what was going to happen. We got in the water and swam out to see the turtles in their natural habitat and environment we saw 4/5 very large turtles . We then went to the cenotes which was amazing !Alex helped us around in the water and told us all the information about the history behind the cenotes which he was very passionate about ate about . I would highly recommend this tour with this guide !
Jessica, Thank you so much for your wonderful review and for sharing your experience with us. We are thrilled to hear that you enjoyed both the sea turtle encounter and the cenote experience. Seeing turtles in their natural habitat is always something special, and we’re delighted that you had such a memorable day. Your kind words about Alex mean a lot. We will be sure to share your comments with him. His passion for nature, local culture, and creating unforgettable experiences for our guests truly shines through, and we’re happy to know he made the tour especially enjoyable for both you and the children. Thank you for your recommendation. We hope to welcome you back to Mexico in the future. Warm regards, Blue Caribe Tours Team 🌴🐢🇲🇽✨
