Camping de luxo no deserto

Dear RaiAjit_S, Thank you for sharing your feedback about your recent experience with us. We sincerely apologize that this trip did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short in delivering the level of service and quality you were hoping for. We understand how important having a guide is to enhance the experience, and we apologize for the misunderstanding. Your comments about the camp, food, and performances are valuable, and we are already reviewing these aspects with our team and partners to ensure immediate improvements. Regarding the camel ride and overall experience, we aim to create authentic and memorable adventures. We’re sorry this didn’t resonate with you as intended, and we’ll work on refining our offerings to better align with what travelers seek. We truly appreciate your acknowledgment of the efforts made by the performers and your thoughtful gesture of rewarding them. Your kindness speaks volumes. We would love the opportunity to regain your trust. If you plan to visit again, please allow us to curate a personalized experience to better match your expectations. Feel free to reach out directly to us at info@mysticjaisalmer.com. Thank you once again for helping us grow with your honest feedback. We hope to host you in the future and deliver the outstanding experience you deserve. Warm regards, Team Mystic

Dear Madam, Thankyou for staying with us and taking time to write review. I am really glad to know that you enjoyed our desert trip, cultural evening and food as you were sharing experience with our Camp manager and while having chai with us at our apartment before leaving Jaisalmer. We don’t give any commission to any taxi driver, as your driver asked few times and wanted to go with our trip. We are sorry that after 5 hours of finishing the trip while talking to your driver you might disappointed. We cannot just refund what your driver think as well not because threaten by bad review. I am sorry that we cant refund the reason of claim was showing unexpected medical circumstances even your experience the whole tour with us happily. I hope you also like our free service as to change your dates for one month later and free accommodation at city Center with lots of chai. We still will check and reconsider about our facilities at camp and make sure that in future there will be no disappointment to our guests. Wishing you great journey. Best regards

Hello, Thank you for taking out time to write about your experience with us. We are glad you enjoyed your experience in our luxury camping in the desert and that we could meet your expectations. We look forward to hosting you again the future. Best Regards, Ashraf Ali