Passeios/Punta Sam/Aventura e snorkel com o tubarão-baleia de Playa del Carmen
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Aventura e snorkel com o tubarão-baleia de Playa del Carmen

3.0(1)Punta Sam1 hora
VIATOR3.0(1)

Descrição

Estamos comprometidos com a preservação desta magnífica espécie nesta região e temos um cuidado especial em respeitar as diretrizes para uma atividade sustentável que dê aos nossos visitantes segurança e aprendizado para cuidar do tubarão-baleia, uma vez que é uma espécie vulnerável. Devido a esta condição, CONANP e SEMARNAT têm regulamentado esta atividade e trabalhamos lado a lado comprometidos com a conservação desta espécie.

Opções de passeio

Aventura e snorkel com o tubarão-baleia de Playa del Carmen
  • Traslado incluído

Destaques

Uso de equipamento de mergulho livre
Refrigerante
ceviche tradicional
Água mineral
café e pão doce
Guias certificados, licenças e seguros com uma operação responsável
Veículo com ar-condicionado

O que está incluído

Incluído
Uso de equipamento de mergulho livre
Refrigerante
ceviche tradicional
Água mineral
café e pão doce
Guias certificados, licenças e seguros com uma operação responsável
Veículo com ar-condicionado
Não incluído
Imposto portuário, Playa del Carmen

Locais e horários de recolha

Ao fazer sua reserva, você receberá uma mensagem de confirmação via WhatsApp ou mensagem de texto com o horário de retirada, um dia antes da atividade. Esteja pronto 5 minutos antes do horário de retirada.

Avaliações dos viajantes

3.0
1 avaliações
5
0
4
0
3
1
2
0
1
0

Informações importantes

  • Bebês precisam sentar no colo de um adulto
  • Não recomendado para viajantes com problemas cardíacos
  • Não recomendado para grávidas
  • Requer condicionamento físico moderado
  • Evite o uso de projetor solar. Não é permitido mesmo que seja biodegradável, para isso é recomendado usar uma camisa de manga comprida para se proteger do sol. Os barcos têm tetos para minimizar o contato direto com o sol.
  • Uso de colete salva-vidas (obrigatório)

Avaliações(1)

S
Stephanie_C
August 1, 2025
Mixed experience

We had a mixed experience with this tour. We had some difficulty with communication with the tour operator, but our hotel front desk was able to help us confirm pick up information last minute. There was a bit of a delay with the pick up, as well. The van was very comfortable and air conditioned which was great. I thought the breakfast at the port was a nice touch too. We were able to do several sessions of swimming with the whale sharks which was an incredible experience, and we did see a few flying fish on the way out. The attitude of one of the tour operators was a little rude and careless at some times, however. Cindy tossed around a few personal items that were in her way on the boat, not really caring for our personal property or asking someone to move it. The main problem probably came up once we got to a beach club area. We were told to get off the boat so they would prepare lunch, but the beach club water smelled so strongly of gasoline from all the boats that it wasn't a very pleasant swimming experience. And when we came back to the boat because I was starting to feel sunburned since we were also told to limit sunscreen use during the whale shark swimming and then were never given another opportunity to apply any afterwards, Cindy was visibly annoyed that we came back before being summoned. I tried asking a question about timing since we had a later engagement and her attitude was very dismissive and abrupt, like she was very surprised I might need to know basic information about the trip. During lunch, the crew were also drinking beer which was not offered to any of the customers. Admittedly there was limited information in the description of this tour, but from what was there, it was not clear that this supposedly half day tour would wind up being almost a full day tour getting us back to the hotel well after 5pm. I think the attitude of the staff could be altered to be a bit more respectful, less dismissive, and to be more specific about the itinerary of the tour and expected pick up and dropoff times. They did a wonderful job with the actual ecological part of the tour but could use some polish for the rest of the experience.

Resposta do operador

Dear Stephanie, thank you very much for your Review.. it helps us Know how we Did and how we Can improve in the future. We are addressing your comments with our operations tour as we had a Hard time contacting them in the morning to confirm that you had need picked up.. also we are concerned about your comments on the attitude of the crew on the boat and the spot where you were taken to swim… Regarding the return, i received your message stating that you would find hour own ride since you had another tour in the area of the port.. We hope you give us the opportunity to attend you again in the near future.. Best regards!

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