Zoo Miami Ticket met optionele upgrade

So we booked the zoo due to the inclined weather conditions we didn't get to view anything. All we did was sat there and waited for the rain to stop but it never did and the zoo was closed. We re kindly asking if we can be rescheduled or refunded.

The rain and thunder was very heavy. We didn't get to see anything. We're disappointed since we are on vacation. I know it would have been a wonderful experience if he weather was clear.

Very nice Zoo. The zoo is large so leave yourself plenty of time to enjoy it all.

The zoo was set up well. We had a good time observing the animals and foliage. Recommend when you visit Miami.

This is a beautiful zoo- clean, well maintained and easy to find your way around. We rented a pedal bike since our time was limited that day and got to see everything we wanted. Our favorite exhibit was feeding the lorikeets. Friendly staff, lots to see and read, paved access everywhere. We loved it so much that we purchased a membership even though we'll only be in the area for 4 months!

Very spacious Park although that much transportation needs and the one traim they have the times are way too off Animals seem to just hide away with the heat and prices for food are way overpriced unfortunately this didn't feel like a real zoo

We paid $7 extra to take the narrated trolley ride that passes behind the scenes, explanation was great but he got mad because some passengers (2 small kids and adults who needed translation, interrupted him) The zoo has many exhibits, some relocations etc in overall a lot of walking to see everything, there is an option to rent the ride on cycle either pedal or electric but seemed expensive to us. Make sure to spend at least 3-4 hours to take it all in.

The Zoo Miami didn't disappoint for the plethora of fana and animal species from various ecosystems was incredible to see. We were especially impressed with the Amazon Rainforest and the live show presentation. We definitely look forward to coming back with our entire family.

The Zoo is currently undergoing major renovations, and unfortunately there was very little to see during our visit. Many exhibits contained swampy water, and several animals were taken inside around 1:30 p.m. while staff cleaned the areas. This was extremely disappointing, as guests paid full admission but were unable to view many of the animals. It seems these cleaning activities could have been completed before visitors arrived for the day. The bicycle rental process was also frustrating. It took approximately 10–15 minutes just to connect to the internet and complete the rental process. The Wi-Fi service was very poor, leaving numerous guests standing around waiting 5–10 minutes simply to get enough connectivity to proceed. If patrons are required to use Wi-Fi to rent bicycles, the Zoo should invest in a more reliable network. Once we finally reached the rental window to receive the key, only one service window was open while two employees stood nearby talking. After waiting several more minutes, a second window was eventually opened. Thankfully the line was not long, but the process appeared disorganized and would have been much more frustrating during a busy time. Overall, our experience was disappointing. Between the renovations, limited animal viewing opportunities, poor Wi-Fi, and inefficient bicycle rental process, the visit did not meet expectations. The Zoo should consider improving communication about renovations, scheduling exhibit maintenance before operating hours, upgrading Wi-Fi capabilities, and streamlining the bicycle rental process to provide a better guest experience.

BEAUTIFUL!! Wide open spaces and beautiful landscapes provide a great setting for Zoo Miami animals and visitors alike. The viewing areas offer opportunities to see animals in a natural environment; and interactive maps on the Zoo Miami App provide directions to each area. Also, because we have a zoo membership in our hometown, we received discounts on our Zoo Miami tickets! We recommend arriving at 10 AM while temperatures are lower and animals are more active than they might be in the afternoon. A lovely experience—you won’t be disappointed!