Wees de kapitein: Bestuur uw eigen boot op het Comomeer

We had two separate boat trip bookings with this provider. Our original booking was for 2pm, but we were contacted by the provider and told that one of the boats was having problems and that they could move our trips earlier to 12pm. We explained that we had two separate bookings and that this would be very difficult for us, as our flight was due to land at around 10:30am that morning. We asked if 1pm would be possible instead, and they agreed. On the day, our flight was delayed and we were also held up at passport control. We contacted the provider to let them know what had happened and explained that we expected to arrive in time, but wanted to give them a heads-up in case we were a few minutes late due to circumstances outside our control. We received no response. We arrived at 12:55pm, five minutes before the agreed departure time, and couldn’t see anyone. We phoned the provider to ask where they were, only to be told that both of our boat trips had been cancelled. They offered to move us to the following morning, but we had a wedding to attend and explained that this wouldn’t work for us. We therefore requested a full refund. Unfortunately, the response we received was extremely rude. We were repeatedly told that we had cancelled the trips and therefore weren’t entitled to a refund, despite us explaining that we had never cancelled anything. We had simply contacted them in advance to explain that we might potentially be a few minutes late — and in reality, we arrived on time. After several days of contacting them, we eventually received a refund for one of the bookings. For the second booking, half of our party were able to take the trip the following day, but this was obviously not the experience we had originally booked or planned for. Overall, this was a very stressful and disappointing experience. The communication was extremely poor, and the attitude of the provider when we tried to resolve the situation was unacceptable. Unfortunately, based on our experience, we would not recommend this provider!

We had a great time. We did the 2 hrs trip, which allowed a loop from Laglio almost down to Como and back. Boat was great.

Great communication and punctuality. We were able to easy drive the boat and had great direction from our sweet contact Thomas. It was not clear to me that we were going to be charged for fuel, so something to keep in mind for future bookers. The water was very choppy, and the boat was small and not very fast, so splashing did occur. Overall we had a wonderful time and loved our experience!

We had so much fun!! The lady we met with when picking up and dropping off boat was Ava or Eva. She was so sweet and a breath of fresh air! She showed us very kindly how to operate the boat and this was the most fun we had on our whole trip! Worth every penny

This is a very safe and trusted way to enjoy a small boat trip on the lake. The instructions are given by the host right before the drive. The boat is clean and modern. We recommend it!

It was an amazing experience with family. Defo recommend for families. Will be booking again for holiday

We rented a boat self drive around Lake Como. We were very disappointed by the service we received. The boat was 20 minutes late and did not know we were coming. The website also said that there were no hidden costs yet when we disembarked we were told we needed to pay 30 Euros for fuel. We only got 50mins on the boat despite paying over 100 Euros for an hour trip due to the service running late. To be honest I wouldn’t recommend. The actual boat was great and a fun experience. Just very disappointed with the service provided.

Was the first time for me driving a boat and the guys were very friendly. It was a very good experience.

everything perfect, the service and the boat ! peaceful and beautiful in the afternoon with the sunshine.

Great experience and was a lot of fun. Would highly recommend to couples or families looking for a unique and self-guided experience.