C
Flee, reservation not registered!!!!
Very unhappy with this VIATOR booking of a guided tour in French of the Vatican and the Sistine Chapel, made 45 days before for 170€!!! Arrived well on time, the same day, we are informed that our reservation was not recorded 😡😡😡 Obviously, more places in another French group in the morning. Instead, we are offered a simple skip-the-line entrance with only an audio guide and 1 hour later, in addition!!! And that a partial refund since they will deduct us our entrances and audio guides, a scandal 😡😡 For such a change much less well, they should reimburse us everything and in compensation, offer us our simple entrances, is a minimum. RUN AWAY!!!
