Toegangsticket voor de Lello Bookshop + Porto Lokale Restaurants Gids
Beschrijving
In deze activiteit heeft u direct en snel toegang tot de boekhandel Lello, door Times magazine uitgeroepen tot de mooiste boekhandel ter wereld. De geplande ticketoptie wordt op afspraak gemaakt, met een vooraf gedefinieerd schema, wat het voor de reiziger gemakkelijker maakt om hun persoonlijke activiteiten overdag te organiseren. Maak uw reis onvergetelijk en bijzonder, zonder dat u de hoogtepunten van de stad mist door lange wachtrijen of lange wachttijden. De geplande optie biedt comfort en gemak voor uw lijst met activiteiten in Porto.
Rondreisopties
Reisroute
Je krijgt toegang tot de Lello boekhandel, door Times Magazine uitgeroepen tot de mooiste boekhandel ter wereld. Binnen in de boekhandel, ziet u de ongelooflijke architectuur van de plaats, die werd gebouwd in de gotische stijl. Daarnaast ontvang je een voucher ter waarde van 15 euro die je kunt omzetten in een boek uit de “pocket edition” collectie.
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Kinderen moeten bij een volwassene op schoot zitten
- Geschikt voor alle condities
Beoordelingen(22)
I loved my visit to Livraria Lello bookstore it truly lives up to it's reputation, well worth visiting.
It’s always better to pre book the slot and visit the library because of huge crowds. It’s better to take the silver ticket without any time limit. Great arrangements by Viator making the experience seamless
Dear Pooja, Thank you very much for your wonderful review! We’re delighted to hear that you found the experience worth every penny and that your visit to Livraria Lello went smoothly. As you mentioned, pre-booking is often the best way to enjoy one of Porto’s most popular attractions, especially during busy periods. We’re also pleased to know that the booking process and overall arrangements contributed to a seamless experience for you. Thank you again for your kind words and recommendation. We truly appreciate your feedback and hope to welcome you again with Luka Destinations in the future! Warm regards, Luka Destinations
Be careful with the Viator tour we booked ours weeks in advance and because of high demand and their ability to get a higher price this operator canceled our tour the night before. We were able to get the same tickets for four times price if you are unable to pay that increase price, you will have disappointed children. As a result, we canceled two other viator tours worth many times the value of this small book tour, very disappointing and will never use Viator again.
Dear Guest, Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We want to clarify that we do not cancel bookings in order to resell them at higher prices. This is absolutely not our policy, and we fully understand how upsetting and disappointing this situation must have been—especially with children involved and plans made in advance. In rare cases, cancellations may occur due to operational constraints or availability issues beyond our control, but we acknowledge that the timing and impact in your case were far from acceptable. We sincerely apologize for the inconvenience caused and for the disruption to your travel plans. We also regret to hear that this situation affected your confidence in booking through platforms like Viator and led to the cancellation of other experiences. That is certainly not the experience we want any of our guests to have. Please feel free to contact us directly so we can review your case in detail and provide a clearer explanation of what happened. Your feedback is extremely important to us, and we are committed to improving our processes and communication to prevent situations like this in the future. We truly regret the disappointment caused and hope to have the opportunity to restore your trust. Warm regards, Luka Destinations
We paid almost $130 for three “exclusive”, skip the line, special tickets. When we got there no one knew anything about these tickets. And we waited in line with everyone else. There was no guide or booklet or voucher for a book discount. The tickets that were finally sent to us at the last minute were basic 12 euro(@$15) entry tickets. So we were charged $130 for something that should have cost $45. I immediately complained to the provider and TripAdvisor. The provider refunded @ $50. Fine but $80 for three tickets valued at $45!!!! I have reached out to the provider and TripAdvisor everyday for the past week but I have gotten no further response/ explanation at all. I have been booking thru TripAdvisor for years and have always felt safe doing so as they vetted their providers. Now I will have to rethink my reliance on TripAdvisor as this was clearly a total scam!
Dear Guest, Thank you for taking the time to share your feedback, and we are truly sorry to read about your experience. We want to be absolutely clear: what you describe is not the standard of service we aim to provide, and we fully understand your frustration regarding the confusion with the tickets for Livraria Lello, the waiting time, and the difference between what was advertised and what you received. Please note that our intention is always to provide a smooth and transparent experience, including clear instructions, correct ticket delivery, and full inclusion of all benefits described. In this case, it is evident that something went wrong, whether in communication, ticket type, or timing of delivery, and for that we sincerely apologize. We also understand your dissatisfaction with the partial refund. While a refund was issued, we recognize that this may not fully reflect your expectations given the situation, and we regret the inconvenience caused. Your case is being taken very seriously. We would kindly ask you to contact us directly once more at our official support email so we can review this situation in detail and work toward a fair resolution. We are also following up internally to ensure clearer communication and to prevent situations like this from happening again. We truly regret the negative impact this had on your visit and on your trust, and we hope to have the opportunity to make things right. Warm regards, Luka Destinations
Buy a gold ticket; saves you time. The crowds are annoying, but every book lover and history buff must go.
Dear Lisa Marie, Thank you for your review! We’re glad to hear that you found the experience worthwhile and appreciate your tip about the gold ticket—it’s indeed a great way to make the visit smoother. We completely understand that the popularity of Livraria Lello can lead to crowds, but we’re happy to know that, despite that, you still consider it a must-visit for book lovers and history enthusiasts. We truly appreciate you sharing your experience and hope to welcome you again in Porto! Warm regards, Luka Destinations
It deserves a detour but too many people admitted simultaneously; it’s the rush. No time to appreciate the beauty of the place.
Dear Jean-Claude, Thank you for your feedback! We’re glad to hear that you found the visit to Livraria Lello magnificent and worth the detour. At the same time, we completely understand your concern regarding the number of visitors and how it can affect the overall experience and appreciation of such a unique space. Due to its popularity, the bookshop can indeed become very crowded at peak times, but we always aim to help our guests have the smoothest experience possible. We truly appreciate you sharing your thoughts and hope to welcome you again in Porto under even better conditions. Warm regards, Luka Destinations
Absolutely loved the novelty of this bookstore. It was very difficult to get pictures or navigate the store due to the number of people inside trying to do the same, but everyone was kind and tried to help each other get pictures. Just know that you will need to be patient. The store truly is beautiful and the staff was kind and helpful.
Dear Donna, Thank you very much for your kind review! We’re delighted to hear that you loved the unique atmosphere of Livraria Lello. It truly is a special place for book lovers, and we’re happy to know that you found it beautiful and appreciated the kindness of both visitors and staff. We also appreciate your understanding regarding the number of guests inside. As you mentioned, it can get quite busy, and patience is sometimes needed to fully enjoy and capture the experience. Thank you again for sharing your feedback, and we hope to welcome you back in Porto in the future! Warm regards, Luka Destinations
We were so looking forward to time in the bookstore known round the world. Unfortunately, like everything else that becomes popular, the place was overrun with people and even though you can get a time to enter, expect that once you do get in, the fantastic staircase will be filled with selfie taking couples and families and you will have to be patient to even get upstairs. We purchased a gold pass, and after dropping $29 got a silver pass. Instead of skipping the line and having a set time, we had to get in the queue for the time of our entry. Lost some time, but that was not an issue. If you do buy a book, have your ticket ready to get $10 off as they build this into cost of each book, and do not forget to ask them to “stamp” the inside cover page as that is pretty cool feature. Buy your ticket early and pick a good time and be patient once inside.
Dear Guest, Thank you for sharing your detailed feedback. We truly appreciate you taking the time to describe your experience. We completely understand your feelings. Livraria Lello is world-famous for its beauty and history, and unfortunately its popularity can sometimes result in very high visitor numbers. While timed entry helps manage the flow, the interior can still feel crowded, especially around the iconic staircase. We sincerely regret that this impacted your visit. Regarding the Gold and Silver ticket experience, we are sorry for any confusion or inconvenience caused during the process. We will review this matter carefully to ensure that ticket conditions and procedures are communicated as clearly as possible, so expectations align with the on-site reality. We also appreciate you sharing helpful tips for future visitors — especially about the book discount and the stamping option. These small details can indeed make the visit more memorable. At Luka Urban Trails, we are continuously working with our partners to improve organization, clarity of information, and overall guest experience. Your feedback is extremely valuable in helping us do better. We hope to have the opportunity to welcome you again and provide you with an even smoother and more enjoyable experience in the future. Kind regards, Luka Urban Trails
While the bookstore is beautiful, I don’t dispute that, it’s not worth it if you’re looking to buy a book. There you will see the bookstore, and there are so many people that you can barely see its architecture and all its decoration. I don't know if it's worth it.
Dear Guest, Thank you for sharing your honest opinion. We truly appreciate your feedback. We understand your perspective. Livraria Lello is indeed a stunning and historic bookstore, but due to its international fame, it can become very crowded — especially during peak seasons. For many visitors, the experience is more about admiring the architecture and atmosphere than purchasing a book, and we understand that this may not align with everyone’s expectations. We are sorry to hear that the number of visitors affected your experience and made it difficult to fully appreciate the space. We continue working closely with our partners to improve visitor flow and ensure clearer communication so guests can decide whether the experience matches what they are looking for. Your feedback is extremely valuable to us, and we will use it to keep improving. Kind regards, Luka Urban Trails
Indeed the bookstore is beautiful, the stairs beautiful, the visit remains very fast, too many people, we rush. I'm a little disappointed, I expected more,
Thank you for sharing your impressions with us. We’re glad to hear you found the bookstore beautiful and enjoyed the staircase, but we’re sorry that the visit felt too quick and crowded. We understand how this can affect the overall experience, especially when expectations are high. Your feedback regarding the space and visitor flow is very valuable to us as we continue working to improve the experience for everyone. Thank you again for taking the time to leave your review.
