Toegang tot de VIP-lounge van Istanbul International Airport
Beschrijving
Ervaar exclusieve toegang tot een van de drie iGA-lounges op de internationale luchthaven van Istanbul. Selecteer eenvoudig de lounge die het meest geschikt is voor u. Geniet van een eersteklas omgeving met snelle WiFi, douchefaciliteiten en een onbeperkt buffet met eten en drinken. Uw wachttijd wordt omgezet in een ontspannen en plezierige ervaring, met voldoende ruimte om tot rust te komen. • Toegang tot een iGA lounge op Istanbul International Airport (IST). • Kies de lounge die het dichtst bij en het handigst bij u is. • Geniet van een heerlijk buffet. • Onbeperkt drankjes en drankjes. • Maak gebruik van voorzieningen zoals zeer snelle WiFi-toegang en douchefaciliteiten. • Kies een pas van 3 - 6 uur, afhankelijk van uw behoeften.
Rondreisopties
Reisroute
Ontspan en ontspan, geniet van een scala aan voorzieningen, waaronder een breed scala aan koud en warm eten en drinken, snelle Wi-Fi en douche. Van toepassing op alle gasten, zelfs als u economy vliegt en absoluut geen luchtvaartmaatschappijlidmaatschap hebt. Geniet van uw rust en comfort, of u nu wilt ontspannen op een bank en genieten van gratis drankjes, of inloggen op de gratis Wi-Fi en bijpraten over uw e-mails.
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Alle plaatsen en oppervlakken zijn rolstoeltoegankelijk
- Vervoersopties zijn rolstoeltoegankelijk
- Rolstoeltoegankelijk
- Geschikt voor alle condities
- Het ticket heeft een korte geldigheidsduur en wordt niet terugbetaald. Als het lang voor uw reisdatum is, maken we meestal 2 - 3 dagen van tevoren een reservering, voor het geval uw vlucht wordt gewijzigd of geannuleerd.
- Kinderen jonger dan 2 jaar hebben gratis toegang. Alle kinderen moeten worden begeleid door een volwassene.
- Ligstoelen, douchefaciliteiten en familie- of stilteruimtes zijn beschikbaar op basis van wie het eerst komt, het eerst maalt. Houd er rekening mee dat er in de lounge geen slaapplaatsen beschikbaar zijn. Momenteel biedt iGA Lounge geen prioriteitsservice voor vooraf reserveren.
- In het hoogseizoen kan de toegang beperkt zijn vanwege capaciteitsbeperkingen. Je moet misschien in de rij staan om binnen te komen. En de voedselvoorraden kunnen niet bijhouden. Wees geduldig en begripvol.
- De service-inhoud en de werking van de lounge kunnen zonder voorafgaande kennisgeving worden aangepast of gewijzigd.
Beoordelingen(12)
It was so crowded, we had to wait in line for half an hour to get in. The same applied to the hot food, a half-hour wait. Terrible
NEVER GO TO THIS LOUNGE THEY ARE RUDE AGGRESSIVE PIRATES!! This ticket to the IGA Istanbul lounge was bought for my girlfriend on the ViaTour website, a solid respected global provider. however when she waited in line showed the scannable ticket they refused and yelled at her to get out the line that what she showed was no good and that it could only be via the "Application". Well, we had no applicaiton as we bought it on the ViaTour website. Then when she waited in line I asked to speak to them they again yelled at her and refused to speak to me, kicking her out of the line. Shocking. She was crying. Then I tried contacting the IGA "help line" but it was a useless robot. Then tried their Whatsapp phone and their direct phone but calls are not accepted, specifically blocked. then she download the Viatour App and waited in line - but AGAIN they looked at it and yelled at her that her own name was wrong (it was not). Then I called the provider of the ticket (thru Viatour) and they made calls and they verified that her name was indeed correct so my girlfriend waited in line again but they AGAIN refused her entry wrongly yelling that her name was wrong and to immediately LEAVE! TRULY THIS WAS THE WORST EXPERIENCE EVER! OMG. Insanely aggressive and nasty staff clearly told to behave this way by IGA management. SHAME ON THEM!
Dear David, Thank you for staying in touch with us throughout this ordeal. We truly appreciate your patience and cooperation. When you reached out, we did everything we could to assist promptly, including helping locate the QR code and offering full online support. We are deeply sorry to hear about the rude attitude and language barriers your girlfriend encountered at the lounge. This kind of treatment is completely unacceptable, and we have already passed your feedback on to senior lounge management to ensure it is taken seriously. While we are only the booking platform and not the lounge operator, we completely understand how upsetting this experience must have been. As a goodwill gesture, we have processed a full refund at our own expense. We know it doesn't undo what happened, but we hope it at least shows how much we truly care about your experience. Warm regards, Trippest Customer Service Team
Just don’t! I read the reviews but was still stubborn thinking it wouldn’t be that bad. It was horrible, not worth the money at all. Please don’t be like me, this lounge is a scam!
Dear Mai, Thank you for your feedback. We're truly sorry to learn that your experience at the Istanbul lounge was so disappointing. As a booking platform, we take your comments seriously and have already shared them with the lounge management for their attention. Could you kindly contact us directly with more details about what happened? We'd like to better understand the situation and see if we can be of any assistance. We hope to hear from you. Warm regards, Trippest Customer Service Team
Very accommodating within the premises with excellent services from entry to departure. Very accommodating within the premises with excellent services from entry to departure.
Hello Oluwole, Thank you for your lovely review! We're so glad to hear that you feel well taken care of from the moment you arrived. We also offer VIP lounge bookings at airports across the globe airports and we're looking forwar to arrange the same comfort experience for your next trip. Best regards, Trippest Customer Service Team
A bit outdated, poor food and drink choices. Not a Premium lounge but they charge Premium prices, only meat option in the buffet was cheap chicken sausages in a tomato sauce which tasted awful. The food in the "hot buffet" was cold.No variety. The leather on some of the chairs was very worn and some were ripped. Wouldn't go there again. Have been to Airport Lounges all over the world and this was probably one of the worst.
Hi Ian, Thank you for sharing your feedback with us. I’m really sorry to hear that your experience at the Istanbul Airport VIP Lounge didn’t meet your expectations. It’s disappointing to hear about the food quality and the condition of the seating. We appreciate your insights, as they help us identify areas for improvement. Your experience is important to us, and we’ll definitely pass your comments along to the lounge management team. If you decide to travel again, we’d love the chance to help you find a better experience. Safe travels! Best regards, Trippest Customer Service Team
Experience at IGA lounge was good. Food spread was good . The lounge was very crowded and hence getting a seat took s little time.
Hi Falguni, Thank you for your review of the Istanbul International Airport VIP Lounge! We're glad to hear you enjoyed the food spread. We appreciate your patience with the crowd, and we’re continuously working to improve seating availability. We offer discounted lounge booking services at airports worldwide, and we’d love to assist you with your future travels! Looking forward to serving you again! Best regards, Trippest Customer Service Team
Received QR code in the email and WhatsApp before my trip. Checking into the lounge was fast and easy. The lounge was huge and clean. There was plenty of food and drinks. Definitely recommend.
Hi Grace, Thank you for sharing your experience with the Istanbul International Airport VIP Lounge! We're thrilled to hear that your check-in was quick and that you enjoyed the spacious and clean environment, along with the food and drinks. We truly appreciate your recommendation. We also offer discounted lounge booking services at airports worldwide, and we look forward to assisting you with your future travels! Best regards, Trippest Customer Service Team
Expedia had a fault on their app which led to the IGA Istanbul Lounge being confirmed 2 weeks earlier than the chosen date. I was very upset. After 15 minutes on a faulty Livechat,I then had a 45 minute conversation with an agent and his Manager. Both had Malaysian accents but insisted they were in the USA. All this happened just after midnight. I went to sleep with a heavy heart and a lot of distress. I awoke to an email from Expedia's Carmen B and she simply told me the voucher is non refundable. She also lied that she had contacted Trippest to advocate for me. Such poor service and lies,has led me to delete my Expedia account after 10 years. But the reason for this review,is not what Expedia did wrong. It is about what Ms Heidi from Trippest did to put things right ! Her warm caring service began immediately and she kept in touch whilst the issue got resolved. She was nothing less than polite,professional,kind,caring,courteous and focussed on making things right. Ms Heidi,Trippest are extremely lucky to have you as an Ambassador. I wish you every happiness,peace and progress in life. Thank You for turning a highly stressful situation into a calm,easy and bearable one :)
Hi Imran, Thank you so much for your heartfelt review. I’m truly sorry for the difficulties you faced with your booking and your recent loss. I understand how stressful this time must be for you. It was my pleasure to assist you, and I’m glad I could help ease your concerns. We strive to provide support beyond just bookings, and I appreciate your kind words about my efforts. I believe you will navigate through this difficult period and emerge even stronger. If you need anything else or further assistance, please don’t hesitate to reach out. Wishing you peace, comfort, and brighter days ahead. Warm regards, Heidi Travel advisor from Trippest Travel
Poor man’s lounge… 10 hours prior, I used ambassador lounge in Changi airport for $34. IGA lounge ($64) quality is so bad that I felt like scammed. Dirty/smelly and limited shower with the worst plastic towel plus heavy traffics with so many people going crazy around buffet… Probably better to spend a little more and get a private room or sleeppod
Hi Kil, Thank you for your feedback on the IGA Lounge at Istanbul Airport. We’re sorry to hear about your experience with cleanliness and the atmosphere. Your comments are valuable, and we’ll pass them on to the lounge management. If you need assistance finding better options in the future, please let us know. We appreciate your understanding. Best regards, Trippest Customer Service Team
Space small and crowded, very few armchairs. Buffet acceptable. Pictures do not tell the truth of the lounge.
Dear Consuelo, We sincerely apologize for the crowded conditions you experienced at the IST Lounge. Due to recent adjustments in Middle Eastern transit flights caused by ongoing conflicts, we've seen an increase in airport traffic. We appreciate your understanding as we work to manage these challenges and improve the lounge experience. Your feedback is invaluable, and we remain committed to providing convenient booking services for all our guests. Thank you for your patience. Best regards, Trippest Customer Service Team
