Teguise-markt en eilandtour La Graciosa

DO NOT USE THIS COMPANY AT ALL!!!!! Very poor communication and when challenged about the lack of representative telephone calls, they blatantly lie. AVOID AT ALL COSTS!!!

We spent a wonderful day thanks to the work of all the Biosfera Express staff, especially our guide Tedy. He was dedicated throughout the entire excursion with explanations, good humor, and kindness. He offered tips on different options for beach areas in La Graciosa, shopping alternatives,... Thanks to him, we enjoyed an unforgettable day.

This was a brilliant trip. We had plenty of time at the market and on the island to do our own thing. The lunch was very tasty and the fact that the beer was included in the lunch was a bonus!! We would definitely recommend this trip. HOWEVER - Please check the time of pick up on your ticket and maybe check it with the company. Our pick up time on the ticket said 10.30am, at 9am we had a call that the coach was waiting for us. Luckily they were great and waited for us as we were only 5 minutes away. This could have been a disaster!

The instructions for the pickup point were scarce and confusing; it seemed like they would pick us up at the hotel at 10:30 a.m. The food was very good, the paella was very good, and my daughter has a shellfish allergy and they gave her something else. The service on the boat was very good.

Brilliant tour guide. Very enthusiastic and funny. The market had countless stalls and places to eat. The late pick made the day feel quite rushed at times. Lovely views on the ferry to Isla Graciosa but felt there was too much free time there for an places that had very little there and most places were closed so we spent the time sitting on the rocks with our feet in the sea. Which suited us but many others in our touring group. The only real disappointment for us was that the locals didn’t seem to want to sell to the tourists. Several of us experienced asking if we could by an ice cream or sit and eat at the restaurants to be told no, or that they were closed but then they would seat and serve the locals.

Coach was 15 minutes late then we ended up having 25 minutes less of the market so had to rush around - then we had to change bus as tour guide wasnt happy with our one. Tour guide was rude didn't like British - kept speaking Spanish and french and making private jokes with them against the British thinking we didnt understand. Then told my partner after the meal - well I dont like you -- when he asked for a drink. All the way back he didnt speak any English we just had to guess what was being said didnt speak English once until wanted us to donate money for something not sure what it was for didnt tell us in English just showed a hat at us. Market was rushed so not really enjoyable - also told everyone keep same seats - there was 7 of us we was sitting at the front - he didnt like that so when we got back in he let others have out seats even though there where 3 children 2 with additional needs and 1 person with us had a walking stick and disabled and all was left was back if coach which wasnt ideal which is why we sat at front for east access. It was a really exhausting bad experience and the whole day felt rushed and ruined and felt really uncomfortable when we wasnt being spoken to but about and jokes about British where being made against us with the whole coach laughing along. Wouldn't recommend don't get what you pay for - missing time, rude tour guide (if British). The. Got to ferry to the island which hate electrical outage so couldn't go in shops or restaurant for 2 hours for food or souvenirs only some had water. For 2 hours this was as we was leaving some started to re open. Was a really bad day and not worth the money or time considering we was supposed to be picked up 8am got picked up 815am then not dropped off until after 7pm its been a long day or misery . Only enjoyable bit was the beach was nice with pretty views.

Not due to the tour however on our tickets it says it starts at 10:30 however the pickup time was eight so whether I’m out or not I’m pretty sure that my ticket said pick up at 10:30. However when we waited for our pick up nobody came we were told to check that someone had some arse a message to say pick up was at eight and basically we needed to get a taxi to meet the rest of the tour. We didn’t even get to see the market very disappointed we tried to ask for some money back or some compensation on the taxis the company refused.

Excellent trip from start to finish. Teddy our guide was knowledgable & entertaining. The time spend in both the Teguise Market and Graciosa Island was sufficient to get a snap Shot of what they had to offer. The lunch was Tasty. Teddy and the crew supplied a range of alcoholic and non alcoholic beverages freely. Lovely trip highly recommend

Great excursion! We liked it very much, the length of free time was great. Our guide, Teddy was very nice and spoke French. I highly recommend.

+1

Much of the same and obviously there is a Cartel as all stalls are the same price.