Sonoma Trike en Hike - 3 uur durende begeleide tour
Beschrijving
Een variant op onze reguliere tours, voor iedereen die de wijnproeverij wil overslaan en wat meer natuur wil zien! Ga met ons mee op uw rondleiding door Wine Country. Op onze milieuverantwoorde, verkeersveilige elektrische trikes nemen we je mee naar gebieden van Sonoma waar de meeste lokale bewoners niet eens van op de hoogte zijn! We zullen de geschiedenis van het gebied beschrijven, u enkele van de prachtige huizen in de stad laten zien en u meenemen op een wandeling onder leiding van docenten om de inheemse flora en fauna te ontdekken. Onze trikes hebben slechts enkele minuten nodig om te leren rijden, en zijn zowel veilig als leuk. Bekijk Sonoma vanuit dit unieke perspectief en maak samen met ons onvergetelijke herinneringen. Breng water, zonnebrandcrème en comfortabele kleding mee. Privérondleidingen voor uw groep zijn op aanvraag beschikbaar, afhankelijk van beschikbaarheid. Neem rechtstreeks contact met ons op als u een privérondleiding wilt.
Rondreisopties
Reisroute
Je gids rijdt op een elektrische driewieler en leidt je op je elektrische driewieler door het wijnland van Sonoma. Je trikt en wandelt door wijngaarden, glooiende heuvels en enkele van de mooiste plekken die je ooit zult zien.
Rondleiding door de historische plek, General Vallejo Home.
De meest noordelijke missie van Californië. Loop rond in de missie.
Proef uitstekende kazen in de historische kaasfabriek.
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Reizigers moeten ten minste een gemiddelde conditie hebben
- Kinderen vanaf 5 jaar zijn welkom, maar je moet 18 jaar of ouder zijn om de trikes te besturen.
- Minimaal 2 personen per individuele boeking. Tours hebben een minimumaantal van 4 personen en kunnen worden geannuleerd als er niet genoeg mensen zijn.
Beoordelingen(5)
Despite it being a little rainy on the day of our adventure, Tony still made it a day worth participating in. His knowledge of the area and his care for his customers made this a truly delightful day for my husband, me, and our friends.
Thanks for you kind word and flexibility
I really enjoyed this tour! The trike was easy to use and fun, the tour was as active as you wanted it to be. I got to see much more of beautiful Sonoma and learn a lot about it. And there was cheese! The tour guide was friendly and very knowledgeable.
Thanks for the kind words
The excursion did not start off on a positive note. When we arrived, they had no record of our reservation through Viator for 10 am. Luckily, I had printed out the confirmation from Viator and they offered to put us in a tour at 1:30 pm same day. We rearranged our day and came back at 1:30 pm. Howard led us on the trikes and he was very knowledgeable about the Sonoma area and the trikes were a fun way to see Sonoma. We stopped at a cheese shop and a historical building while driving through the vineyards and town of Sonoma. Two things that were disappointing: Howard was on the phone frequently handling personal business during the tour - not very focused on his customers. After two hours we headed back to the office - strange since it was a three-hour tour. There was no hiking. Howard said we were having a wine tasting. We did not really want to do a wine tasting, but thought the tour was a different tour than we had originally reserved and just went with it. The other couple on the tour also were surprised with the tasting - so clearly it was not expected. After the tasting Howard informed us that the tasting would cost us an additional $40 per person - on top of an already expensive excursion. None of us were happy since we had not been informed of the additional charge before the tasting. He wound up charging us $40 per couple - still not appropriate imo. Maybe we just hit him on a bad day - but what began as a fun excursion ended on a sour note.
We responded to this reviewer separately but in this public response, I'd like to say that we have a sign that invites anybody with even slight dissatisfaction to talk to us about it so that we can put it right for you. It is of course your choice to say nothing, wait a month and then post a negative review, but given the choice, 100 times out of 100 we would choose for our customers to leave us feeling, at the very least, satisfied. We are sorry that this reviewer did not. We do acknowledge that there were things we could have done better on the day, but we also would like to state that we were trying to resolve a situation that was entirely outside of our control. Due to a confirmed system glitch on Viator's end, we were never notified about this guest's reservation, so when they turned up, we were as surprised as they were. In trying to put things right, we managed to accommodate them later the same day, but unfortunately, nobody seemed to realise they had booked a Trike and Hike rather than our Classic tour. This explains why the guests were surprised by the wine tasting experience, which IS part of the Classic tour, but not the Trike and Hike. Rest assured that there are no hidden fees in our packages - indeed these fees are almost screamed out loud in the confirmation emails and on the same sign I mentioned at the beginning of this response. Unfortunately, the crucial element that went wrong on this day was not made by our team, but again, I do acknowledge that we could have done better in trying to put things right. At the same time, the guest could have spoken to us and we could have put it right for them on the day, so we are doubly disappointed to take this hit. Thanks for taking the time to read this response - please take a little more to look at the overwhelming majority of five star reviews that we are proud to have earned!
Lissa was a great guide very informative and the trikes were a cool little addition to see the city and hear about the history
Thank you, Tara, for taking time to leave a review about your tour with us. We're glad you enjoyed your tour with Lissa!
Excellent tour! Great tour guide!! A great way to see Sonoma!! Loved Melissa and the guys! Very accommodating and easy!
Thanks for taking the time to leave a nice review, Debra. We're glad you had a great time.
