Rondleiding door het Koninklijk Alcázar (inclusief toegangskaarten)
Beschrijving
Ontdek een van de oudste nog in gebruik zijnde koninklijke paleizen van Europa en dompel jezelf onder in eeuwenoude geschiedenis, kunst en legendes in het Koninklijk Alcázar van Sevilla. Tijdens deze rondleiding verkent u een uniek complex waar islamitische, Mudéjar-, gotische en renaissancekunst naast elkaar bestaan en de verschillende culturen weerspiegelen die de geschiedenis van de stad hebben gevormd. We bezoeken iconische plekken zoals het Mudéjar-paleis van Pedro I, de Patio de las Doncellas, de Salón de Embajadores en de spectaculaire tuinen van het Alcázar, een ware oase in het hart van Sevilla. Onder begeleiding van een deskundige gids ontdekt u verhalen, wetenswaardigheden en geheimen tijdens een aangenaam en leerzaam bezoek. Een onmisbare ervaring om de ziel van Sevilla te begrijpen.
Rondreisopties
Reisroute
Onze erkende gids zal u op het afgesproken punt ontmoeten en u een rondleiding geven door het Koninklijk Alcázar van Sevilla.
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Rolstoeltoegankelijk
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Vervoersopties zijn rolstoeltoegankelijk
- Alle plaatsen en oppervlakken zijn rolstoeltoegankelijk
- Geschikt voor alle condities
Beoordelingen(37)
They have a weird system where someone stands in line for you but it worked fine for us. Everyone we dealt with was professional and friendly. The guide knew what he was talking about and was interesting.
Myrian is an excellent guide. A genius. The downside is that I had to go two hours early to personally pick up the tickets because I did not understand why they did not buy them.
Gracias por su comentario, nos alegra que disfrutará del tour con Miriam, en temporada alta en ocasiones no tenemos opción de comprar tickets online por eso deben ir un poco antes. De todas formas tuvo que ir una hora antes y no dos ya que usted tenía el tour a las 10h. Nosotros buscamos un tour acorde a su idioma y empezaba a las 11am.
Excellent tour with Maria as our guide. The extensive history and its impact on Seville was very interesting. The surrounding gardens are magnificent. We highly recommend the tour.
Read the reviews, and the tone deaf response from the “boss” as we heard him described. We were too foolish to buy 16 euro tickets ahead….so we turned to an outrageously priced package of $100+ to provide the tickets and tour. As you will read in these reviews that works, sometimes. You show up at 10am and off you go. But for many of us there’s an oh-so-sorry to inconvenience you text the day before telling you to show up at the LINE for same day ticket sales at 8:45 to join their very nice, bleary eyed worker who’s been standing in line since 5am to buy same day tickets the boss didn’t get in advance. No amount of dithering texts back and forth get’s the boss to take responsibility. Tour guide Miriam was energetic, and knowledgeable. I am likely an ugly American in this respect, but her accent and rapid speech made her 50% unintelligible. That’s on me, I guess. Tour was 1.5 hour. If you read these reviews you’ll see it is never, ever, the 2 hours advertised. Recommend you buy tickets way in advance. If not, go with some other price gouging tour.
Thank you for your comment. We are glad to hear that you enjoyed the tour with our guide Miriam. Thanks to the sleepy-eyed employee, you were able to enter and enjoy the tour during peak season, since online tickets have been sold out for weeks and the monument itself does not provide us with any solutions. Thank you for your understanding. There is no boss here — the boss is the Royal Alcázar and its management.
Worth getting skipped the line and the tour guide Juan was engaging and funny. We were able to stay after and enjoy the gardens.
I purchased tour with Alcazar ticket included which is 15.5 euro regular adault. When I was notified i have to buy ticket myself next morning due to Alcazar requirement, I was eligible for senior ticket of 8 euro. The tour operator gave me 8 euro cash afterwards. I think the tour price is calculated for regular ticket, in essence I was over charged for the ticket price difference. The tour itself was a little hurried I spent another 3 hours after group was disassembled.
Thank you for your comment. You were refunded €8 because that was the amount you paid; you did not pay €15.50. You paid for a guided tour service with admission included at a fixed price, and you received that service: a quality two-hour tour , not three hours, with a certified guide. Thank you.
I'm sure this was a wonderful tour so I didn't want to rate it super low, BUT, day of, we got a notice of overlooking, so our tour was canceled. Wait time at Alcazar was several hours... so not for us this trip. Seville itself is a gorgeous city and we enjoyed our time there. Alcazar next time ! Book early! We didn't v and lost out.
Thank you for your feedback. We are sorry that you were unable to visit the Royal Alcázar with our guided tour. We are always working to improve and provide the best possible service to our customers.
Overall the tour was great, and the guide was helpful. Where the issue was, is in the fact that they tell you this tour includes the price of the ticket, and it explicitly does not. The tour operator reached out the day before saying they would have someone stand in line for us, and we would then need to pay for the tickets with a credit card, despite already having paid for the tour, which was supposed to include tickets. The tour operator had said the person standing in line would reimburse us with cash, but they never did. So it ended up being more expensive (and seeming a little sketchy) than it was supposed to be
Thank you for your comment, but all the information we have provided is correct. The tour operates daily and the price includes a guided visit and entrance to the monument. During this high season, there are no online tickets left available, so we have to purchase the tickets at the ticket office on the day of the tour. The Real Alcázar only allows direct ticket sales to customers using their own credit card, which is why we ALWAYS , and I mean ALWAYS make the refund in cash at the exact moment of purchase.
Very good tour. Very good tour guide.
Deceptive announcement - it's a scam! You book an inclusive ticket, but be aware that you will have to queue at 8:30 AM on-site to get tickets because they do not have the tickets in advance. You will need to pay with your credit card (you will be reimbursed in cash for the ticket price) and present your passport. Then you wait for the start of the tour. The group that was supposed to have a maximum of 10 people actually has 16. When the guide moves forward, you can hear nothing because the sound is weak and the group is too large. This is clearly not the same service. The tour sold to last 2 hours started at 10:05 AM and ended at 11:07 AM (I have photos to prove it), so half the time. I obviously sent a complaint via WhatsApp and through TripAdvisor, and no gesture was offered to me (I had requested a 50% discount, which seemed still low compared to all the inconveniences and deviations from the contract). In short, move along!!!
