Rome : Vaticaans Museum, Sixtijnse Kapel & Sint-Pietersbasiliek

This was the best tour we have done in Italy so far. Fulvia was incredible. She was very knowledgeable. She was also kind and considerate of the group. She made sure to balance the time but also to make sure that we were all ok. It was a wonderful tour. We did the Vatican Museum including the Raphael Rooms (we had a choice as a group) and the Sistine Chapel. We also went to St. Peter's Basilica. Once we entered the church, the tour was over and she left but we were able to stay as long as we wanted to. The neat part was she took us a back way so we didn't have to stand in additional lines or even go outside. We loved how during the tour, she would walk a little, then stop and talk a little, then walk again. It wasn't too much at any point. It was broken down perfectly. Please be advised that it is a long tour and you will likely be very tired at the end but it was amazing and worth it!

Don't go between mid - June and August!! It's blazing hot! Luckily, my tour on 2 July was very tolerable, as it was overcast and rained! Bianca was fantastic! She was very knowledgeable, personable, accommodating and had a lovely sense of humor! I loved the experience. Highly recommend!

Waste of money - do it on your own - you cannot hear the group leader who was supposed to speak english as this was an ENGLISH SPEAKING tour - Also some people were told that we would not be able to go to St. Peters until after 2pm and our group was not and so we did not get to see this amazing place after traveling over 5000 miles. We had something already booked at 2pm and would not make it back in time before they would close at 6pm Also walking thru the chapel and halls you were moved thru like cattle or sheep and could not really enjoy the art work - very sad!

The guide, Anna Gnuzzi, was extremely knowledgeable on the Sistine Chapel & Vatican as a whole. She was indeed a SUPERSTAR! I learned so much from her which made the tour much more interesting. We stood outside in the shade where she pulled out her notebook with pictures to discuss the artwork, the situations and statues we would see along the way. The day was hot, extremely hot, but the guide did an excellent job of keeping us cool, walking through at a somber pace to ensure no one got overheated. The group was also friendly, global and social.

This was the worst tour I have ever had with Viator, and it wasn’t “awful” it’s just with so many companies pick a competitor. We booked 1:35pm which is WHY we picked this company because of the offering … 2 days before they start messaging me to change the day/time. We had tours booked everyday we were in Rome so this was terribly inconvenient. We had to change to 9am, which was not ideal. In additon to changing since we were now BEFORE the Papal audience it meant we had to wait almost 2 hours up by the Vatican to do St. Peter’s Basilica/square. There were 6 of us and they only had 5 tickets at first. They were disorganized and we got a late start with our group. The tour wasn’t very religious and as Catholics I was hoping for more of a religious focus. All in all I would pick a different company if you want to see the Sistine Chapel/Museum and note they do not go with you to St. Peter’s you are on your own.

First of all some folks received updates such as that St. Peters could not be seen until after 2pm due to services - Well we didnt get that message and we had a tour booked already that started at 2pm and could not get back in time! Next I could not understand our guide and not speaking into the whisper does not help if you are the leader so those with hear aids already can try to make out what you are saying!

It was an unorganized start as different people that were in our group had different start information. We had minimal information only an address to meet at that didn't seem to exist. Our guide was very knowledgeable and passionate about the Vatican Museum. She was great at keeping our group together and getting to the right spot to stop and enjoy the displays. Once we got out of the Sistine Chapel we were rushed out. We weren't aware that Wednesdays there is usually a Papal audience so we were unable to access the St. Peter's basilica. The basilica was accessible later but, unlike others in our group, we weren't sent the QR code with our confirmation so we were not able to access the basilica. Very disappointing.

I do not recommend Rome Your Way Tour. We purchased an expensive tour package that included a St. Peter’s Basilica Skip-the-Line Tour with a guide. Unfortunately, we were not informed in advance that the Basilica would be closed until 2:00 PM. We only found out after arriving for the tour. After the tour ended, we returned at the designated time, expecting the promised skip-the-line access. Instead, we were faced with a huge queue and were told that there was no skip-the-line entry available and that we would have to wait in the regular line like everyone else. Considering the extreme heat and the estimated wait time of over an hour, we had no choice but to leave. As a result, we never received the skip-the-line service or the guided visit that we paid for. I also tried contacting the company regarding this issue, but received no response. This experience was extremely disappointing. We paid for services that were not provided, and the lack of communication and customer support made the situation even worse. I would not recommend this company.

They cancelled our tour a week before it was to take place due to a “booking issue”. I emailed for them to rectify the situation and give us another option. Their only response was “Are you in Rome for just 1 day?” I responded to their email with details. That was 4 days ago and they have yet to respond. Went with another company who was amazing!

Couldn't really give a decent review because our taxi never showed up and we missed our tour. The taxis don't pick you up- you need to find a taxi stand!