Rio Secreto Skip-the-Line toegangsbewijs

Absolutely beautiful tour! This was our 2nd time here and we will be back again! Our tour guide was Diana and she is the absolute best!

The place is beautiful and the guide was spectacular, very pleasant and kind the whole time; we got the best guide, Ms. Giselle, she was fabulous.

Diego is an amazing guide and I felt guided and protected all time. Not an experience to get anywhere else.

Rio Secreto was breathtaking! Such an incredible experience and our guide Dany was the absolute best!!

We did the salty and sweet tour which includes first magnificent snorkeling in Puerto Morelos (although we had to wait 45 minutes for the boat to arrive) and then they take you to Río Secreto. There Gisell was our guide, who took us along the El Palacio route inside the cave (there are 5 different routes), which was magnificent. The water was cool but not as much as I expected (I am very sensitive to cold) although you definitely have to put on the wetsuit. The cave is spectacular and the explanations very good. The buffet food could be improved, to be honest, as there is very little variety. The staff is extremely friendly. My daughter left her mobile phone behind in one of the vans and the next day they were kind enough to bring it to us at the hotel. I am very grateful to them. Certainly, a tour to repeat.

The cave is interesting. The guide - Fernando- was knowledgeable and engaging. The overall experience is dissapointing because of the way they choose to treat the customers. The first thing the guide.will tell you is that you cannot take ANY photos. I can understand this approach to an extent and I think it should be communicated clearly on the booking page. However, not even a picture outside of the cave, is unreasonable. Then the unethical part reveals itself at the end of the tour when they ask $35 per photo or $140 for the "package". This is a total rip-off and in my opinion speaks volumes about how this company choses to operate : people = dollars so exploting them is their only value. The buffet they offer is a disgrace to Mexican food. The worst meal I had in 18 days in Quintana Roo. The service and presentation match the food quality.

The experience is really great! Gisele, our tour guide was great! She answered all of our questions in a friendly way. I recommend everyone to do this activity.

Impressive tour through the cave with a very nice and funny guide. We felt well taken care of and never felt unsafe at any time. The actual tour through the cave lasts a good 1.5-2 hours, and the path is absolutely manageable if you don't have any major physical limitations; the water is also not so deep in most places that you can't stand (plus you are wearing a life jacket), but I would still recommend the tour less to non-swimmers. All the equipment is provided; you only need your own swimwear. A wetsuit is optional; we didn't need one and weren't cold. Small, bland aftertaste: personally, I would have preferred a bit more narrated information about the cave rather than the countless, partly staged photos (someone walks along the whole time with a DSLR camera) that are taken during the entire tour. If you want to have these after the tour, you have to dig very deep into your pockets (35 USD/photo, or approx. 135 USD for all photos). In general, the whole tour is designed more as an event than a nature experience. You should be aware of that beforehand! The food was delicious, but unfortunately cold. All in all, the tour was a little bit too expensive for me.

Magical encounter with nature, it brings peace and tranquility to the mind, body, and heart

A must do activity in Mexico, the caves and rivers are amazing thing to see and learn about. Naomi our tour guide was fantastic and made the tour even more interesting and exciting