Quad-fietstocht op Black Lava Sands vanuit Mýrdalur





Beschrijving
BELANGRIJK: - Groepen met oneven nummers zijn verplicht om een enkele rit te boeken, alleen ter plaatse te betalen. Zorg altijd voor voldoende deelnemers met rijbewijs.
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Niet aanbevolen voor zwangere reizigers
- Geschikt voor alle condities
- Gelieve 30 minuten voor vertrek op locatie te zijn
- Werkt in koude weersomstandigheden, draag warme kleding
- Een geldig rijbewijs is vereist om de ATV te besturen
- Elke volwassene mag slechts één jeugd begeleiden. Extra jongeren moeten worden begeleid door een andere volwassene.
Beoordelingen(653)
Had an amazing time on this! Probably our favorite thing we did in Iceland. We did the buggy tour and it was spacious and easy to drive, the sights were beautiful, and Hinrik our guide was amazing and told a lot about the region that was super interesting. Highly recommend!
All in all very good. Support, team, and quad. The only thing to criticize was that the group was enormously large, which disrupted the flow a bit!
Hello, Thank you for your wonderful feedback! 😊 We’re delighted to hear you were happy with the care, our team, and the ATVs, and that you had a great experience overall. We also appreciate your note about the large group. We understand that a bigger group can sometimes affect the flow of the tour, and we’ll certainly keep your feedback in mind. We hope to welcome you again! Kind regards, Svava
We chose this ATV tour because it was advertised as suitable for beginners and had many positive reviews. Unfortunately, our experience was very different. Shortly after departure, we noticed that our ATV consistently pulled to the left. My companion drove first and experienced the issue, and after we switched drivers, I experienced the same behavior. We are both experienced drivers, and there was no collision, accident, or unsafe incident. We simply raised what we believed to be a legitimate handling concern. The guide briefly tested the ATV and concluded that nothing was wrong. However, no effort was made to let us try another ATV, compare it with a different vehicle, or explore any alternative solution. Instead, less than 10 minutes into the tour, we were removed from the excursion and transported back to the base while the rest of the group continued. We never reached either of the advertised highlights: Black Sand Beach or the DC-3 Plane Wreck. What disappointed us most was not the ATV itself, but how the situation was handled. We understand that issues can arise during any outdoor activity and that guides must make safety decisions. However, for a tour marketed as beginner-friendly, we expected some reasonable attempt to help us continue participating, whether through a vehicle swap, a passenger option, or another accommodation. After returning to the base, there was no staff available to assist us. We later requested a partial refund because we had received only a small portion of the advertised experience. Our request was denied twice by the shift manager, and no alternative compensation, future credit, or other remedy was offered. Looking through other reviews, it appears that most customers have a positive experience. However, our experience suggests that if you encounter a problem during the tour, the company may be quick to remove participants rather than work toward a reasonable solution. Paying the full price for a tour and receiving less than 10 minutes of participation, without reaching any of the advertised destinations, was extremely disappointing. For that reason, I cannot recommend this tour.
Hello Barry, Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear how disappointing this experience was, especially after you had chosen the tour expecting a beginner-friendly and enjoyable adventure. We understand your concerns regarding the ATV handling, the decision to end your participation so early, and the lack of an alternative solution. We’re also sorry that the follow-up regarding your refund request left you feeling that your concerns were not adequately addressed. This is certainly not the experience we want for our guests, and we appreciate you bringing these concerns to our attention. We will share your feedback with the relevant team so the situation can be reviewed carefully. Kind regards, Svava
Great tour and great service and attention from Bjarki, Jorby and Naiara
Dear Edy, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great time on the Black Sand ATV tour and appreciated the service and attention from Bjarki, Jorby, and Naiara. We’ll be sure to share your kind words with the team! We hope to welcome you back for another exciting Icelandic adventure in the future! Warm regards, Patricia
My son and I took an ATV tour, and we had an amazing time! We went to see the plane wreck on the famous black sand beach, and it was an incredible way to experience the landscape. We appreciate that taking the tour allowed us to enjoy the sights with much less crowding. Our guide, Miro, was fantastic. He was incredibly patient, knowledgeable, and kind, especially while helping some members of our group who needed a little extra guidance. He took the time to make sure everyone felt comfortable and understood how to operate the ATVs. The guides were friendly, attentive, and regularly checked in on everyone throughout the tour. Once we got going, we had an absolute blast ripping around on the ATVs! Such a fun and memorable adventure that we would definitely recommend!
Hello, Thank you for your amazing feedback! 🏍️✨ We’re delighted to hear you and your son had such a fantastic ATV adventure and enjoyed exploring the Black Sand Beach and plane wreck with fewer crowds. It’s wonderful to know Miro was so patient, knowledgeable, and kind, helping everyone feel comfortable and confident on the ATVs. We’ll be sure to share your kind words with him and the team! Thank you for the recommendation, and we hope to welcome you again! Kind regards, Svava
This was so much fun! We were a family of 4 with adult children and had a blast. Hinrik and Sindri gave great instructions and also gave us some really interesting information about volcanos and the crashed plane. The atvs were very capable and going through the water was a lot of fun. I highly recommend this tour and operator.
Dear Traveler, Thank you so much for your fantastic review! We’re thrilled to hear your family had such a fun adventure and enjoyed the ATV ride, especially the water crossings! It’s wonderful to know that Hinrik and Sindri made the experience both exciting and informative. Thank you for recommending us, and we hope to see you again in Iceland! 🏍️🇮🇸 Warm regards, Patricia Customer Service
Thank you Simba- amazing experience!!! -emily and Alexa
Dear Emily, Thank you so much for your wonderful review! We’re thrilled to hear you had an amazing time on the Quad Bike Tour on the Black Lava Sands. We’ll be sure to pass your kind words on to Simba! 🏍️🖤 We hope to see you again for another adventure in Iceland! Warm regards, Patricia Customer Service
This was by far my favorite thing I did while in Iceland this trip around. Jordy was a great guide and riding through rivers and black sand beaches and just through parts of South oceans was so fun. Our favorite stop was the area he called ‘Jurassic Park’. It was very well organized too which made it less stressful as this was a separate tour that we had to split off from our main tour group. But they made sure to get us back to our main group afterwards very smoothly.
Hello, Thank you for your amazing feedback! 🌟 We’re thrilled to hear the buggy adventure was your favorite experience in Iceland this time around! It’s fantastic to know Jordy made the ride through rivers, black sand beaches, and the South Coast so much fun. 🏔️ We’re also glad the split from and return to your main tour group went smoothly and kept everything stress-free. And “Jurassic Park” sounds like a memorable highlight! 🦖 We’ll be sure to share your kind words with Jordy! We hope to welcome you again! Kind regards, Svava
Great Experience; Jordy Vaesen was our guide, extraordinary!
Hello, Thank you for your wonderful feedback! 🌟 We’re delighted to hear you had a great experience and that Jordy Vaesen was such an extraordinary guide. It’s fantastic to know he helped make your adventure so memorable! We’ll be sure to share your kind words with Jordy! We hope to welcome you again! Kind regards, Svava
If you want to do a river crossing but don't want to brave the F roads this is the perfect activity, lol. It is a great way to see the plane wreck while learning more about Icelaclnd and exploring the beautiful landscapes and terrains. A lot of people say to skip the plane wreck but not only is the plane wreck worth seeing, especially is you have time, this tour make is even more of a must do. Our guide Henrik was great at answering sharing the history of the spot we were visiting and answering our questions.
Hello, Thank you for your wonderful feedback! 🌟 We’re delighted to hear you enjoyed the river crossings, plane wreck, and beautiful Icelandic landscapes. It’s great to know the experience gave you a fun way to explore the area without tackling the F-roads! 🏔️ We’re also glad Henrik’s knowledge and helpful answers added to the adventure. We’ll be sure to share your kind words with him! We hope to welcome you again! Kind regards, Svava



