Privévisreis in de Zwitserse Alpen vanuit Bern
Beschrijving
De chauffeur haalt je op bij je hotel in de stad Bern voor een privétransfer naar een van de beste resorts in Aeschi Village in Zwitserland. Het is een van de fantastische resorts in het Berner Oberland. De locatie van Aeschi zelf zal indruk op u maken met het panoramische uitzicht op de Thunersee en majestueuze berglandschappen. We vervolgen onze verkenning naar Kandersteg om de gondellift te nemen terwijl we de schilderachtige uitzichten onderweg bewonderen. Bij aankomst een eenvoudige wandeling door het groene land van ongeveer een half uur om het bergmeer Oeschinen te bereiken. Hier heb je twee opties om deel te nemen aan de meest opwindende activiteit van deze tour: vissen op een boot of vanaf het meer. De temperatuur loopt in de zomer op tot 20 graden Celsius, dus je kunt hier zelfs zwemmen. Als we klaar zijn met vissen en lunchen, is het tijd om terug te keren naar Kandersteg en de Ricola Herb Garden te bezoeken. Al met al een privéterugkeer naar het eerste ontmoetingspunt in Bern.
Rondreisopties
Reisroute
Kandersteg, Zwitserland
Hoogtepunten
Wat is inbegrepen
Ophaallocaties en -tijden
Privé-ophaalservice vanaf elke gewenste plek of hotel in Bern City
Beoordelingen van reizigers
Belangrijke informatie
- Er zijn speciale kinderzitjes beschikbaar
- Geschikt voor alle condities
- Kinderen moeten worden begeleid door een volwassene
Beoordelingen(2)
We had a great day with our guide Peter. While the weather was poor he made sure we still had fun. Would definitely recommend.
Dear Audrey, Thank you for your positive feedback! We are thrilled to hear that you had such a fun experience on your fishing trip. Looking forward to welcoming you again in Switzerland in the future! Best regards, Customer Support / AlpExcursion.com
I hate writing bad reviews, but I wanted to warn everyone NOT to book this excursion. The tour company has very poor communication and they do not value customers. The trip itinerary was changed the day before and we were told it was due to the original lake not allowing fishing equipment rental. It doesn’t make sense to me how the company is running a fishing tour with absolutely no idea of whether the lake allows equipment rentals. And while we were happy to change the lake they did n it inform us that there would be no snacks, lunch, herb garden excursion, boat excursion, regardless of it being advertised on the website. I have tried requesting a partial refund as we paid 1520 Swiss francs and I have reached out 4 times with absolutely no response. I am more appalled by this behaviour of not addressing customer concerns more than anything else. In addition, we were given a tour guide that did not speak English the driver had to stay with us to help us out and he informed us when we asked about the lack of activities, that it was not his jurisdiction. Overall, 0/10 experience. Please spend your money with some other company. I will be filing a complaint with my credit card company for lack of providing services as promised.
Dear Traveler, Thank you for reaching out and for sharing your feedback regarding the recent fishing tour. First and foremost, I would like to apologise for the inconvenience and the last-minute changes that affected your experience. Please know that the situation arose unexpectedly and was beyond our control. The originally assigned fishing guide unfortunately did not have the necessary equipment, and this only became known to us the day before your scheduled tour. In order to still make the fishing experience possible for you, we promptly arranged an alternative solution: relocating the activity to another lake where equipment could be rented. To help minimise disruption and any additional cost or time, we also included a hotel meet-and-greet service in Zurich, so that your driver-guide could pick you up directly, instead of having you travel to Basel. Due to these urgent changes, it was unfortunately not possible to include all the originally planned activities. We focused on ensuring that you could still enjoy the fishing itself, which we understood to be the core purpose of the tour. While the fishing guide did not speak English, your driver-guide was present to assist and translate throughout, doing his best to ensure your comfort and understanding during the experience. We understand that you attempted to reach us via WhatsApp, and while that line is dedicated to urgent logistical matters, we recognise that it would have been more helpful if the issue had been directed to our main office email earlier. Nonetheless, we take your concerns seriously and do not wish you to feel overcharged or disappointed by our services. As a gesture of goodwill, and in recognition of the changes made to your tour, we will proceed with a partial refund. You will receive a confirmation of this transaction shortly. Once again, please accept our apologies, and thank you for your understanding. We hope to have the opportunity to welcome you again in the future under better circumstances.
