Privétransfer van of naar de luchthaven van Florence, station en hotel
Beschrijving
Service hoogtepunten : Premium luchthaven transfer service tegen concurrerende tarieven Deur-tot-deur service tussen luchthaven en stadslocaties Vluchtbewaking inbegrepen om tijdig op te halen Gratis functies : Ruime wachttijdvergoedingen : 60 minuten voor luchthaven pick-ups 15 minuten voor hotel / station pick-ups Voorzieningen in de auto: Gebotteld water Telefoon oplaadfaciliteiten Lokale tips en aanbevelingen van deskundige chauffeurs Flexibele boekingsvoorwaarden: Kosteloos annuleren tot 24 uur voor afhalen Reiswijzigingen zonder extra kosten (afhankelijk van beschikbaarheid) 24/7 klantenondersteuning Chauffeursdienst : Professionele, ervaren chauffeurs Bestemmingsbevestiging Geen wachtrijen nodig - sla de taxirijen over
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Ophaallocaties en -tijden
Ophalen van de luchthaven : Ophaalgebied voor passagiers van de luchthaven Amerigo Vespucci (FLR). Gelieve uw vluchtnummer bij aankomst en verwachte aankomsttijd door te geven, evenals het adres van bestemming of hotel. Ophalen van het station : Ophalen van passagiers van het station Santa Maria Novella. Gelieve uw aankomst Treinnummer en verwachte aankomsttijd door te geven, evenals het adres van bestemming of hotel. Hotel pick-up : Gelieve te wachten bij de lobby/receptie van het hotel vanaf 10 minuten voor uw geplande pick-up tijd. Gelieve het adres of hotel aan te geven om de chauffeur te ontmoeten bij vertrek, evenals uw ophaaltijd. Klantenservice: Als u uw chauffeur niet kunt bereiken voor uw transfer, neem dan contact op met onze hulplijn op + 44 1174714094 voor onmiddellijke hulp. 1. Kies uw reisdatum en het aantal passagiers. 2. Selecteer de optie die het beste bij uw behoeften past. 3. Ga door naar afrekenen en vul alle benodigde gegevens in. 4. Als u vragen heeft over uw boeking, neem dan gerust contact op.
Beoordelingen van reizigers
Belangrijke informatie
- Kinderen moeten bij een volwassene op schoot zitten
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Alle plaatsen en oppervlakken zijn rolstoeltoegankelijk
- Vervoersopties zijn rolstoeltoegankelijk
- Rolstoeltoegankelijk
- Geschikt voor alle condities
Beoordelingen(17)
The driver never showed up. The tour company told us they couldn’t reach the driver, and tried blaming cell service. Driver’s number didn’t work when I tried calling, tour operator hung up on us. 20 minutes after our pick up time, went had to find alternate transportation to not miss our flight. Terrible experience. Would not recommend.
Our driver Max was on time and got us to our destination in a timely manner.
Thank you for your 5-star review! We're delighted to hear that Max provided a punctual and smooth transfer to your destination. We truly appreciate your kind feedback and are pleased that your journey was comfortable and hassle-free. We look forward to serving you again on your next trip. Safe travels!
I arranged this private transfer for my family upon arrival in Florence, Italy. Excited about our family vacation to celebrate my father’s 90th birthday, I wanted to make sure we had top notch transportation arrangements after traveling all night from the US. Before leaving I made contact several times to make sure the driver had my arrival information and there wouldn’t be any issues. I also picked this company because of the advertising of English speaking drivers. After our arrival, there was no one there to pick us up at the airport. After contacting the company via What’s app, the dispatcher tells me the driver’s name and contact, which is different than originally sent, and that she is on the way. The driver assigned did not speak English and could only send her location via gps, after waiting over an hour she shows up on foot and requires us to walk around the block with our luggage and my 90 year old father in 97 degree heat. The van was old the AC did not reach the back and looked nothing like was advertised. I spent a lot of money for comfort for my family and would have been better off getting a taxi ! I expressed my dissatisfaction and asked for compensation and was ignored with no response via What’s app. Please do not patronize this company.
The driver was 20 minutes late. I tried to call and text, but didn’t get an answer. My daughters had to hire an Uber to get to the airport on time. When the driver finally showed up, I asked him to take my husband and I to the train station but he wouldn’t. I hope they refund my payment.
We’re truly sorry for the delay and the lack of response during your transfer. This is not the level of service we aim to provide. Please share your booking details at info@rydeu.com so we can investigate and assist with your refund request. Best regards, Rydeu Customer Support
Driver was on time and personable. Really nice ride! I always try to use a driver rather than Uber. Much nicer experience.
Thank you for your 5-star review! We're glad you enjoyed the ride and appreciated the timely and friendly service. It means a lot to hear you prefer us for a smoother experience. Looking forward to serving you again! Best regards, Rydeu Customer Support
Didn’t come to address, had to walk a few blocks to get to him. Which was highly inconvenient at 4am.
We apologize for the inconvenience caused during your pick-up, especially at such an early hour. Please share your booking details at info@rydeu.com so we can review this and work on improving our service. Thank you for your feedback. Best regards, Rydeu Customer Support
Outstanding service from Florence airport to hotel. We arrived to rainy weather. Driver was waiting with umbrellas, and brought the van to the exit door to pick us up. Then got out and walked with us to find the hotel entrance in an area where cars are not allowed. Would definitely use this service again.
BEWARE SCAM 0-5 a scam will take your deposit and you’ll have to dispute with bank BEWARE SCAM Do not use at all the company doesn’t even operate in Italy
That was my first trip abroad, and I struggled with the language. However, the services I booked through them made me feel at ease as they communicated with me in my native language, which was very helpful.
Loved it! Driver was waiting for us when we arrived Helped with our luggage. Very professional Highly recommend
