Privétransfer van Civitavecchia Port naar Rome
Beschrijving
Kom na uw cruise stressvrij aan in Rome. Uw privéchauffeur wacht op u in de haven van Civitavecchia met een naambord en brengt u rechtstreeks naar uw bestemming in Rome. - Ophalen direct bij Civitavecchia Cruise Port - Privé transfer – niet delen met andere passagiers - Chauffeur wachten met gepersonaliseerde naambord - Bagage bijstand inbegrepen - Geen taxi's, geen shuttles, geen verwarring
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Ophaallocaties en -tijden
Maak kennis met onze chauffeur bij het ontschepingspunt van het schip - haven van Civitavecchia
Beoordelingen van reizigers
Belangrijke informatie
- Rolstoeltoegankelijk
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Er zijn speciale kinderzitjes beschikbaar
- Geschikt voor alle condities
- Op het moment van boeking moeten passagiers van cruiseschepen de volgende informatie verstrekken: naam van het schip, aanmeertijd, ontschepingstijd
- Indien er geen specifiek tijdschema voor de overstap werd verstrekt, wordt verwezen naar het tijdstip van ontscheping.
- Geef tijdens het reserveren de gegevens van uw accommodatie op (naam, adres)
- Als er klanten met rolstoelen en/of geleidedieren zijn, geef deze informatie dan tijdens de boeking door
- Kinderzitjes op aanvraag beschikbaar
- Het is niet mogelijk om de ophaaltijd de dag vóór de dienst te wijzigen
- Geef het aantal en de afmetingen van de bagage door
Beoordelingen(325)
From the moment that gentleman, Daniel picked us up from the cruise port, it began with his perfect communication through texting to keep us informed of when he would pick us up! When he found us at the port, he came dressed in a beautiful suit and carried our suitcases to his clean, beautiful car with a fresh croissant, water, and snack snacks ready for us! What can we say? Five star service all the way! THANK YOU, GENTLEMEN, DANIEL!!!!!!!!
Booked a private transfer with tour for 7 people from cruiseport. I was clear about my mother being in a collapsible wheelchair as well. When he arrived it was not big enough for everyone. It wouldn’t have been big enough even without the wheelchair.They said that they were not told by Viator that we would have luggage. Had to split group and deal with no taxis, no WiFi and chaos when this should have been an easy transition. The other half never got a tour. He also did not speak English so a tour was not likely possible anyway.
We are sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few important points. The vehicle provided was a van Mercedes Extra Long, specifically selected to accommodate your group. The issue was not the collapsible wheelchair, which had been noted, but the significantly larger amount of luggage than what had been communicated in advance. Unfortunately, the total volume of luggage exceeded the vehicle's capacity. Rather than leaving your group without assistance, our driver immediately helped arrange an additional vehicle so that everyone could continue their journey as quickly as possible. We would also like to correct the statement regarding the driver's language skills. Our driver speaks fluent English, as English is his mother's native language, so communication with English-speaking guests is not an issue. We always strive to provide the best possible service and appreciate all feedback, as it helps us continue improving.
pur driver was fantastic. he was quiet and polite. my wife needed to use the restroom along the way. the driver found excellent stop. he was very helpful.
Thank you so much for your kind review! We're delighted to hear that you had a pleasant experience with your driver. Professionalism, courtesy, and attention to our guests' needs are very important to us, so we're especially happy that he was able to find a convenient stop when your wife needed a restroom and make your journey more comfortable. We truly appreciate your feedback and hope to welcome you again on one of our tours or transfers in Italy!
Great service our driver was very professional and helpful
Thank you for your kind review! We're delighted to hear that you were happy with the service and that your driver was professional and helpful throughout your transfer. Your feedback means a lot to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you again on your next visit to Italy!
Driver was waiting for us with a sign at the appropriate time and place. Got to our destination comfortable and at a good pace. She was friendly and we talked quite amicably en route. Thanks!
Thank you for your kind review! We are delighted to hear that your driver was waiting for you at the correct location and that you enjoyed a comfortable and smooth transfer. Providing reliable service and friendly drivers is something we take great pride in. Thank you for choosing RomaeTravel, and we hope to welcome you again on your next trip to Italy!
Good communication with excellent pick info and smooth drop off
Thank you very much for your kind review! We are delighted to hear that you appreciated the communication and found the pickup and drop-off process smooth and hassle-free. Providing clear information and reliable service is always our goal. We truly appreciate your feedback and hope to welcome you again on one of our transfers or tours during your next visit to Italy.
Great ride — driver on time, communicated through WhatsApp. Clean vehicle and plenty of room for luggage.
Thank you for your wonderful review! We're delighted to hear that everything went smoothly and that your driver was punctual, communicative, and professional. We always strive to provide comfortable, stress-free transfers, so we're glad you appreciated the clean vehicle and ample luggage space. Thank you for choosing RomaeTravel. We hope to welcome you back to Italy again soon!
Very pleasant drive from the port with Fabiana He communicated with me while I was still on the cruise informing me of his arrival . He was right on time and had a sign waiting for us when we arrived outside the port. The car was do clean and we felt very comfortable and safe with him as our driver . Grazie !
Thank you very much for your kind words! It was truly a pleasure assisting you from the port to Rome. We are very happy to hear that you felt comfortable and safe during the transfer and that everything went smoothly from the communication to the pickup service. Thank you again for choosing RomaeTravel, and we hope to welcome you again in Italy in the future. Grazie!
Great ride in luxury from the port to hotel in rome Safe and reliable Our driver was fantastic Grazie!!
Thank you so much for your kind words! We're delighted to hear that you enjoyed your transfer from the port to your hotel in Rome. Providing safe, reliable, and comfortable transportation is always our goal, and we're especially pleased that your driver made such a positive impression. We truly appreciate your feedback and hope to welcome you back to Italy for another great experience in the future!
Driver was 45 min late. And although the message back from the office came 1.5 hours later, stating an excuse hold up was at port security, 100 other private drivers had no problem. No excuse. At least we got here safely.
We understand your frustration with the delay, but we’d like to clarify a few important points. The driver informed you before the scheduled pickup time that there would be a delay due to a random security check at the port entrance, something that unfortunately is completely outside of our control. You were then updated multiple times directly by the driver while he was waiting to be cleared. Situations like these can happen unpredictably at ports, and while other drivers may have passed earlier, checks are not applied uniformly to every vehicle. After the service, our office also reached out to apologize for the inconvenience and to make sure that, despite the delay, you were able to travel comfortably and arrive safely, which is always our top priority. We regret that this external circumstance affected your experience, but we believe communication was clear and constant throughout the situation.
