Privé Nights Of Lights-tour

Thank you for the great review. We are so happy to hear your Private Night of Lights tour was excellent and that Mark made it fun and informative. It is wonderful to know your family was comfortable and we truly appreciate the recommendation.

Thank you for taking the time to leave a review and for your kind words about our guide being friendly and knowledgeable. We do want to clarify a few points for future guests, as this review is attached to a small, locally owned company. Our directions clearly state that we meet in a public parking lot and that we do not have a storefront. This information is included in detail and was sent to you twice prior to your tour. During Nights of Lights, we do not offer hotel pickups due to extreme traffic congestion and city restrictions; however, as a courtesy, we were still able to drop you off at your hotel after the tour concluded. The pickup location is exactly as described in our confirmation emails and map links. While we understand that navigating downtown during Nights of Lights can be challenging and that not everyone is comfortable with directions, the meeting location itself was not inaccurate or changed from what was provided. Regarding the lights, we do not create or post social media reels, so we are unsure what videos you may have seen online. Our tour includes all major Nights of Lights displays as well as residential neighborhoods, which is consistent with how the event is presented citywide. We appreciate your feedback and are glad to hear you would still recommend our company. As a small local business, clarity and transparency are very important to us, and we strive to communicate expectations as clearly as possible for all guests.

Thank you for the kind review. We are glad you enjoyed learning about the city and its history and that the tour offered a comfortable way to see it all. We really appreciate you joining us.

Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations. While we do offer light commentary on the history of St. Augustine, our Nights of Lights tour is primarily focused on showcasing the beautiful holiday lights and the festive atmosphere, rather than being a full historical tour. We appreciate your input and will take it into account as we strive to enhance the overall experience. We hope you'll consider joining us again in the future to experience the magic of our holiday tours!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience and that our guide added to the fun. It's always great to know that the 3D glasses were a hit! We can’t wait to welcome you back for another amazing adventure.

Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had a great time together and felt comfortable being loud and rowdy—it's all about enjoying those special moments! We're glad to hear that Matt was outstanding as your driver. We appreciate your feedback regarding the narrative volume in the back of the vehicle. That's a great suggestion, and we'll definitely consider asking future groups whether they'd prefer to have the driver’s narrative on speaker instead of music. Your input helps us improve our services, and we want to ensure everyone has the best experience possible. We hope to see your family again soon for more fun adventures! Safe travels!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the lights and found Aaron’s knowledge to be valuable. Your appreciation means a lot to us, and we hope to welcome you back for another memorable experience soon!

Thank you so much for your kind words! We’re thrilled to hear that the guide made your experience enjoyable, even in the midst of heavy traffic. It's great to know that his historical insights and flexibility contributed to a memorable tour. We appreciate your understanding and hope to welcome you back for another adventure soon!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the private lights tour and found the historical insights to be a fantastic addition. Our team strives to provide excellent service, and we're glad we could assist you with the meeting location. Your recommendation means a lot to us, and we hope to welcome you back for another memorable experience!

Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the tour and appreciated the balance between commentary and allowing you to soak in the sights. We're glad the 3D glasses added an extra layer of excitement to your experience! We hope to welcome you back for another adventure soon!