Porto Secrets, ambachtelijke bier & wijn door Food Lover Tour

Dear Joseph, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that our tour did not live up to your personal expectations. Our goal is to provide an authentic and educational gastronomic journey through Porto, and it is always disappointing to learn that a guest left feeling unsatisfied. To be honest, we were quite surprised to receive this review. According to the feedback from our guide, you appeared to be thoroughly enjoying the experience. It is disappointing to see such a discrepancy between your attitude during the event and this public comment. In the interest of transparency for our future guests, we must address several inaccuracies in your comment that do not reflect the reality of the experience we provide: * Regarding the price: You mentioned a cost of €90. Our official tour price is approximately €70 per person. If you were charged €90, it is likely because you booked through a third-party intermediary or an external platform that adds its own service fees. We sincerely regret if these external costs affected your perception of the tour's value. * The quality of beverages: We take great pride in our selection. You were served a local Craft Beer brewed right here in Porto, specifically chosen for its quality and local character. Furthermore, our tour includes a guided tasting of four distinct types of wine: a traditional Porto, a crisp Vinho Verde, a selected table wine, and a Moscatel (dessert wine). These are curated to provide a comprehensive introduction to Portuguese viticulture. * The "Real Food" and Value: This experience is designed as a culinary discovery tour. More than 50% of the tour price is dedicated strictly to the food budget at our partner establishments. When you account for the 30% commission taken by booking platforms, as well as taxes and the fair payment of our local guides, the remaining margin is very narrow. We choose to invest in high-quality, authentic local products rather than mass-produced tourist menus. Calling our team's hard work a "scam" is a heavy accusation that misrepresents our commitment to supporting Porto’s local artisans. We offer a deep dive into our city's culture, which is quite different from a standard sit-down restaurant meal. We remain available should you wish to discuss your experience further. Best regards, Benjamin Food Lover Tour Porto GM