Livorno Shore Excursion : Florence & Pisa met Accademia en Toren

It requires alot of walking. You can go off on your own it it is very difficult to find your way without Google maps. If you choose to do the Academia you will need to go on your own. The times that get assigned to you to do these options are not always possible to do. We chose to do the tower in Pisa but the time they gave us was only 15 minutes before we had to meet back up with the group. They would not allow us to enter earlier so we did not get to do it.

Very professional! We arrived in Livorno on a cruise ship. The meeting location for our tour was conveniently located and ready to find. The tour operators were on time and very pleasant. The trip left on time. It tour director was very knowledgeable and friendly. When the tour was over the bus took us back to the ship. I would highly recommend using Viator for your next trip excursion.

My tour guide and driver were amazing i had Alessandro and Andrea. They were very informative and helpful, i would highly recommend and if i had to suggest to a friend this would be the tour to go on, they are amazing. 10/10 experience

Wifi didn't work in the bus, and it wasn't possible to adjust the direction of the vents, so it felt a little warm even though the air conditioning was working. That aside, our guide, Frederico (or Kiko), was knowledgeable, friendly, and humorous - no small feat in the hellish heat of the day.

It was a very convenient transfer to Florence and Pisa for cruise ship passengers. A free shuttle bus at the port takes you directly to the meeting point for the tour and on the way back the tour takes you to your ship. We were given 3 hours in Florence and 1 hour in Pisa to explore. The coach was air conditioned and comfortable. The driver and guide were great. We were given a full description of the area on the way to each destination by the guide and clear instructions about timings and meeting points. The driver sold bottles of chilled water at each stop for 1 Euro. It was the perfect way to see Florence and Pisa in one day.

It’s best to do with a guide as you see more things and are informed about the history, our guide Lorenzo was amazing and gave us enough time to take pictures and sightsee alone also.

I hate leaving low rated reviews, but I would not want anyone I know booking this tour and having as bad an experience as my family did. The stops were all good, however most of the “included” items were not included as already stated in other reviews.The bus ac is inadequate and everyone in the bus was sweating and uncomfortable, it was actually cooler as soon as we stepped off the bus. To top it off our guide had everyone’s phone number and did not call us when we were 5 minutes late to the bus due to train crossing malfunction,could not cross street back to bus.We called both numbers on the provided map with no answer.when they did answer they gave us the guides number.He answered and told us they had departed 5 minutes after the agreed meeting time and could not return for us. Ended up having to walk to train station in sweltering heat with my family for 20 minutes and taking train back. Nearly missing all aboard for our cruise as a rideshare would have been over $100 euros. Not recommended.

Our tour guide Sara was great and tour was very good, if you can leave early (not 9.30-10) and not have a ship sailing that day. We did not have enough time to see Florence, barely missed going up Tower of Pisa or go into the Basilica even though we had tickets and luckily they arranged to drop us off at our ship 5 minutes before we had to be onboard.

Accademia Gallery ticket (if option selected) Access to the Leaning Tower (if selected) Air-conditioned vehicle Authentic Florence Walk with a local tour leader (if selected) Complimentary glass of wine in Florence Emergency contact number Expert Tour Leader Free Wi-Fi, Free Map, free wine tasting Free multilingual Walking Tour app (downloadable via Wi-Fi onboard) Priority boarding on the bus This excursion was extremely disappointing and did not match what was advertised. First, this was essentially just a bus ride from the meeting point to Florence. The coach was advertised as air-conditioned, but it was so hot inside that many of us had to use our own handheld fans just to stay comfortable. The excursion also failed to deliver several of the advertised highlights. We never stopped at many of the locations listed on the website, there was no complimentary glass of wine, and there was no wine tasting. Instead, the guide simply pointed us in the direction we were supposed to walk and gave us very little guidance. The schedule was so rushed that we barely had enough time to visit the Accademia Gallery to see Michelangelo’s David before we had to hurry back to the bus to leave for Pisa. There was no opportunity to enjoy Florence or experience any of its other famous sights. As someone with mobility limitations, the experience in Pisa was especially frustrating. I chose not to make the long walk to the Leaning Tower. The driver was supposed to show me a place where I could comfortably sit and wait while the rest of the group explored. Instead, he simply said “ciao” and walked about 20 feet ahead of me while talking on his phone, leaving me to figure things out on my own. I felt completely overlooked. I’ve visited Florence before on another excursion, and the difference was remarkable. On that tour, I was able to see beautiful landmarks like the Ponte Vecchio, enjoy the city’s atmosphere, and actually experience Florence. On this excursion, the bus drove straight to the bus station without providing any sightseeing at all. Overall, this tour was rushed, stressful, poorly organized, and did not provide the experience that was promised. I would not recommend it, especially for travelers with mobility challenges or anyone hoping to actually see and enjoy Florence.

Easy meeting points and knowledgeable about the areas we passed by. Only complaint is that we were to visit the museum to see the statue of David and never received our entry tickets. Eighteen of us traveling together and we all paid for the entry.