Lello Boekhandel Ticket met Zelfstandige Tour of Restaurants Gids
Beschrijving
Lello Bookstore, een van de meest iconische in Europa, valt op in Porto met zijn prachtige wenteltrap en levendige glas-in-loodramen. Beroemd om zijn verbinding met het Harry Potter-universum, is Lello een cultureel herkenningspunt dat bezoekers van over de hele wereld betovert.
Rondreisopties
Reisroute
Bezoekers van Livraria Lello genieten van meer dan een bezoek aan een boekhandel — het is een culturele en architectonische ervaring. Gasten bewonderen het neogotische interieur, de iconische rode wenteltrap, gesneden houten planken en het glas-in-loodplafond. Velen nemen foto's van de opmerkelijke ruimte, beschouwd als een van de mooiste boekhandels ter wereld. Bezoekers bladeren door een samengestelde selectie van Portugese en internationale literatuur, waaronder speciale edities en exclusieve titels. Ze leren ook over de geschiedenis van de boekhandel en de band met J.K. Rowling, die in de jaren negentig in Porto woonde. Het bezoek combineert erfgoed, fotografie en literaire ontdekking in het hart van Porto.
Hoogtepunten
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Beoordelingen van reizigers
Belangrijke informatie
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Beoordelingen(60)
Be sure to check your bag for all books purchased, the left one out & would not do anything to reconcile. I traveled from the US, bought my ticket 6 months in advance and told me I was lying about not getting a $17.00 book. Really frustrating.
We paid $83 U.S. to Trip advisor and had confirmation it was paid. I printed the tickets and when we got to the bookstore they would not accept the tickets. They said they have been having trouble with Trip Advisor tickets not being the correct QR code. Therefore they made us re-purchase directly with them for only 12 Euros for the same thing (not sure why Trip Advisor was so much more expensive for the same thing). Once we re-purchased they let us go inside with the tickets they provided us. I have requested a refund from Trip Advisor and waiting on a reply. However the bookstore was well worth going in to see how beautiful and glorious it is. There was a lot of people in there so didn't stay very long. Beware of buying tickets for this bookstore with Trip Advisor for both cost and accessibility.
Dear Guest, Thank you for taking the time to share your experience, and we are truly sorry for the inconvenience you encountered. We sincerely apologize for the issues you experienced with your ticket for Livraria Lello. We understand how frustrating it must have been to arrive with a confirmed booking and printed tickets, only to be told that they could not be accepted and that you needed to purchase new tickets on-site. We are particularly sorry for the confusion regarding the QR code and ticket validation process. This is certainly not the experience we want our guests to have, and we take reports like yours very seriously. We are continuously reviewing our procedures and coordination with our partners to help prevent similar situations from occurring in the future. We also understand your concerns regarding pricing differences. Third-party platforms may include service fees, commissions, customer support, and other booking-related costs, but we agree that transparency is essential and appreciate your feedback on this matter. At the same time, we are pleased to hear that you were still able to visit the bookstore and enjoy its beauty and unique atmosphere despite the difficulties encountered. Thank you again for your honest feedback. We sincerely regret the inconvenience caused and hope that your refund request is resolved promptly. Warm regards, Luka Destinations
I booked this experience months in advance as we only had two days in Porto and it was a “must see” for us. I received notice from the tour operator (Luka Destinations) the day before our booke and paid for tour that tickets were sold out and we would not be accommodated. A refund was offered (DUH) and we were informed they would book us in the following month…also duh….do they not realize that tourists may not be staying for months All in all I am very disappointed in Tripadvisor as they should have vetted this tour operator.It will definitely influence any future decision about travel bookings with them
Dear Guest, Thank you for taking the time to share your feedback, and we are truly sorry for the disappointment and frustration caused by this situation. We completely understand how upsetting it must have been to have your booking for Livraria Lello canceled on such short notice, especially after reserving months in advance and having limited time in Porto. We fully recognize that suggesting availability for a later date was not a practical solution for travelers already on a scheduled trip. Please know that this was never the experience we intended to provide. In rare cases, unexpected availability issues can occur beyond our direct control, but we acknowledge that this does not lessen the inconvenience and disappointment caused to you. We also sincerely regret the impact this had on your trust in both our company and the booking platform. Your feedback is taken very seriously, and we are actively reviewing our booking and availability procedures to help prevent situations like this from happening again. We truly apologize for the inconvenience caused and appreciate your honest feedback. Warm regards, Luka Destinations
This was overpriced, overcrowded and overrated. It has a most exquisite staircase and the ambiance is amazing but it is very badly run and organised There was an horrendous queue to get in. The books were all very expensive and out of copyright. The main problem is the payment system. I saw a man take 20 minutes to buy 4 books. The slow tills meant that there were enormous queues in the shop which made it unpleasantly full. If they had a quicker system of payment instead of trying to extract money from you at every turn then it would have been much better
Dear Fiona, Thank you for taking the time to share your feedback. We’re sorry to hear that your visit to Livraria Lello did not fully meet your expectations. We understand your frustration regarding the crowd levels, waiting times, and the overall flow inside the bookstore, especially during busy periods. At the same time, we’re pleased to know that you appreciated the atmosphere and the beauty of the iconic staircase, which continues to make the bookstore such a unique and admired place for many visitors. We also appreciate your detailed comments regarding the payment process and organization inside the shop. Feedback like yours is extremely valuable, as it helps highlight areas where the visitor experience can be improved, particularly in terms of efficiency and crowd management. Thank you again for your honest review. We truly value your perspective and hope you still enjoyed other aspects of your time in Porto. Warm regards, Luka Destinations
Do not book threw this app lello book store does not work dirrect with them and you will not recieve what you paid for when you arrive you will be told your ricket is not valid and will have to repurchase tickets and wait in the long line
Dear Jason, Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience. We want to clarify that our tickets for Livraria Lello are valid and accepted when properly issued and used according to the instructions provided. However, we understand from your message that something did not work as expected in your case, and we sincerely apologize for the inconvenience and frustration this caused. We also regret the confusion regarding ticket validity and the need to repurchase tickets on-site. This is certainly not the experience we aim to provide. Issues like this can sometimes arise from timing, communication, or incorrect ticket handling, but we fully acknowledge that the impact on your visit was very disappointing. Please contact us directly with your booking details so we can investigate what happened and work toward a fair resolution. Your feedback is extremely important to us, and we are actively working to improve clarity and coordination to prevent situations like this in the future. We truly regret the inconvenience caused and appreciate you bringing this to our attention. Warm regards, Luka Destinations
Such a beautiful and quaint bookstore. Spent an hour at the store. It has such a cool vibe. I can see how JK Rowlings got inspired.
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your time at Livraria Lello and were able to soak in its unique atmosphere. It truly is a special place, full of history and inspiration and it’s always rewarding to know it leaves a lasting impression on our visitors. We hope to welcome you back again soon for more memorable moments in Porto!
Too many people, the visit is expensive for the time spent. It is very difficult to circulate inside
Thank you for sharing your experience! We’re truly glad to hear that visiting Livraria Lello was a bucket list moment for you and that you enjoyed the beauty of the building as well as the support from our team they’ll be very happy to hear your kind words. We also appreciate your note regarding the stairs. Due to the popularity of the space, some areas can get busier at times, but we continuously work to ensure a smooth and enjoyable visit for everyone. We hope to welcome you again soon!
Viator We got canceled last minute, so I had to buy the tickets on site, and line up an hour
Thank you for sharing your feedback. We’re very sorry to hear about your experience with the ticket cancellation. We understand how frustrating it must have been to have your booking canceled at the last minute and then face a long wait on-site. As your reservation was made through Viator, cancellations and booking management are handled directly by their platform. Nevertheless, we truly regret the inconvenience caused and the impact it had on your visit. We appreciate your understanding and hope that, despite this situation, you were still able to enjoy the beauty of Livraria Lello. We would be pleased to welcome you again in the future under better circumstances.
Beautiful building for sure and some beautifully published classics. But just so busy and definitely not for a book lover. Overly commercialised. The ice cream two doors was required to recover.
Thank you for sharing your thoughts. We’re glad to hear that you appreciated the beauty of the building and the selection of classic editions. At the same time, we’re sorry that the overall experience felt too crowded and commercial for your expectations. Livraria Lello has become a very popular destination over the years, and while this allows us to share its history and heritage with visitors from around the world, we understand that it can impact the experience for those seeking a quieter, more traditional bookstore atmosphere. We truly value your feedback and are continuously working to improve the balance between preserving the essence of the space and welcoming all who wish to visit. We hope to have the opportunity to offer you a more enjoyable experience in the future.
This place is amaizing and the guide is very good, recomend
Thank you for your kind review! We’re delighted to hear that you had an amazing experience at Livraria Lello and that you enjoyed the guided visit. Your recommendation means a lot to us. We hope to welcome you again soon for another memorable visit!
