Las Vegas : Privétransfer van Las Vegas Stripe naar LAS Airport

The driver was very pushy, trying to pick us up earlier. Kept changing pick up locations. Was very rude. At drop off at the airport he pushed for a tip and wouldn’t give us our bags

Driver contacted me via text to confirm passengers and bags. I respond 2 adults with one carry-on each for a 7:00 am pick-up to the airport. He advised he could not pick us up three hours early and he would pick us up at 10:00 am…our flights departure time. Simple to fix? Nope. Driver ghosted his company (Elife), and Viator, the company that subcontracted with Elife. No refund because we’re within the 24 hours, no refund policy. So we’re going to Uber and we’re out the money that they charged my PayPal account four days before the trip. Nice racket.

Should have asked him to turn on air conditioner. It was very warm. Blah blah blah blah blah blah blah

Terrible Service and Customer Service! The day before the transportation I noticed that their system as showing incorrect pickup time and I tried to correct their error and they didn't change it thus I had to take a taxi to go to the airport, on top of that the driver contacted me at the incorrect pickup time that was waiting for me at the hotel, thus the provider didn't alert the driver making him/her to pickp me up... Terrible Experience.

Elite company driver provider great service. He was on time and very cordial. The company support team responded promptly to my text messages, even during the middle of the night. I would definitely recommend this company and use them again.

If you require transportation to the airport, hotel, or any other destination, I would advise against utilizing Viator. I booked transportation to the Las Vegas airport two days in advance and confirmed the pickup location with a phone call the night before. The representative verified the address, which I had also double-checked for accuracy. However, five hours later, I woke up to find no text message from the driver. Upon checking my email, I discovered a message stating that my booking had been refunded. There was no prior notification via phone call or text message from Viator. I subsequently contacted their customer service and, after a wait of five to ten minutes, was informed that there was no designated pickup destination. I had provided the destination in the driver's message and verified the address the previous night. Fortunately, I had woken up early and was able to secure a Lyft driver for transportation. Viator's handling of this situation was unprofessional, and I would not recommend their services.

Tiago communicated with us days before, reassuring us of when and where to meet. He was prompt and helpful.

Driver got stuck in traffic and didn’t show. Contacted aviator for a refund and now still trying to receive one.

Great communication during the lead up to the experience. Driver was late, went to the wrong location, twice, but finally picked us up at the predetermined location. Arrived on schedule to airport

Great experience. Driver stayed in touch with us, pick up details were easy and it was a good experience.