Kreta privétransfer van Heraklion naar Chersonissos
Beschrijving
Wij zijn een familiebedrijf dat is opgericht om de bezoekers en inwoners van Kreta betrouwbare, comfortabele en snelle transportdiensten van en naar luchthavens en havens te bieden. Maar we beperkten ons niet alleen daartoe. Wij zijn een erkend bedrijf dat professionele chauffeurs gebruikt voor uw veiligheid en comfort. We doen voornamelijk luchthaventransfers, maar we doen ook privéexcursies en vervoer voor bruiloften of andere evenementen. Als familiebedrijf streven wij ernaar een persoonlijke, professionele en betrouwbare service te bieden om uw vakantie naar Kreta zo stressvrij mogelijk te maken. Wij helpen u bij het regelen van uw transfers van of naar de luchthavens vanaf alle locaties op Kreta. Wij bieden u graag een complete boekingsservice aan, waarbij u realtime prijzen kunt ontvangen en rechtstreeks bij ons kunt boeken. Wij hopen u zorgeloos van dienst te kunnen zijn!
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Ophaallocaties en -tijden
De chauffeur houdt een bord vast met uw naam erop. Chauffeurs wachten tot 30 minuten na de geplande ophaaltijd. Het geldt niet als de vlucht of het schip vertraging heeft.
Beoordelingen van reizigers
Belangrijke informatie
- Er zijn speciale kinderzitjes beschikbaar
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Geschikt voor alle condities
Beoordelingen(5)
Very good car, safety, easy messaging and both drivers very helpful and very friendly!
Thank you for your wonderful feedback! We're glad you had a safe and pleasant experience. We look forward to seeing you again!
They advertised that a Mercedes would pick us up, but instead we got a white Skoda. There was also almost no customer service, and it was very difficult to get in contact with anyone. They never asked for our flight number — I had to contact them myself with the information, and they did not even respond. After we landed, we waited for the driver who never showed up. We had to call customer service several times before they finally managed to contact the driver. He called us 15–20 minutes later saying he was not even at the airport yet, so we had to wait even longer before being picked up. There was also no service regarding luggage handling or offering water, even though this was included as part of the transfer service. This was definitely the worst transfer experience I have had compared to the many others I have used before.
Dear Julie , Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the vehicle provided and the delay upon arrival. Due to operational circumstances and last-minute vehicle availability, a different car was assigned for your transfer, but we completely understand that this was not what was advertised or expected. We also sincerely apologize for the communication issues you experienced before and after your arrival. This is not the level of service we aim to provide, and we understand how frustrating it must have been to wait at the airport after a long flight. Regarding the luggage assistance and complimentary water, we regret that these services were not provided as promised. Your comments have been shared with our team so we can improve our coordination and customer experience moving forward. We truly value your feedback, as it helps us identify where we need to improve. We hope you might consider giving us another opportunity in the future to provide you with the level of service we strive for. Kind Regards Julia
Super! Very friendly driver and neat on time!! I definitely recommend this organization!!
Thank you very much for your lovely review! We are so happy you were satisfied with our punctual service and friendly driver. Your recommendation means a lot to us!
10/10 great service, very welcoming, complimentary bottles of water for the journey, kind and friendly driver, driver waited at the airport for us even though our flight was 1 hour later that expected. Would definitely use Rethymno easy travel again if I return to Crete some day.
Thank you for your preference in our company. We will be glad to see you again the next time you visit Crete !
Great service, great communication prior and arrived ahead of time and got us back to the airport with no issues. Provided great comfort and an ice cold bottle of water for our journey, highly recommended!
Thank you so much , hope to see you again next time !
