Istanbul luchthaventransfer
Beschrijving
Fabulous Travel is officieel reisbureau en onze privéluchthaventransfer doet met nieuw model VIP-voertuig, maar deel gewoon uw vluchtgegevens met ons. Op het vliegveld kunt u uw opties vragen met onze VIP-voertuigen en wij bieden uw hotel op een veilige en comfortabele manier aan. Tijdens uw reis profiteert u van gratis internetdiensten in onze voertuigen en kunt u genieten van uw reis. Maak je geen zorgen over vroege of late aankomsten, deze service is 24/7 beschikbaar. Bij aankomst presenteer deze voucher aan je chauffeur en je bent op weg! Onze prijs is de totale prijs voor 1 tot 7 personen. we transfereren naar sultanahmet gebied, fatih gebied, aksaray gebied, yenikapi gebied, eminonu gebied, sirkeci gebied, laleli gebied, beyazit gebied, topkapi gebied alle hotels
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Ophaallocaties en -tijden
Met deze privétransfer wacht uw chauffeur speciaal voor u op het vliegveld. Daarna maakt u een ontspannen rit rechtstreeks naar uw hotel in Istanbul, waardoor u geen gedoe heeft. Beschikbaar vanaf beide luchthavens van Istanbul. Istanbul airport meeting details ; Na het ophalen van uw bagage, verlaat u gate 13, ons welkomstteam zal daar op u wachten Uw naam komt op het welkomstbord. Als u uw naam niet ziet, neem dan contact op met het SR 25-bestuur of bel het operatienummer.
Beoordelingen van reizigers
Belangrijke informatie
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Geschikt voor alle condities
Beoordelingen(43)
The drivers showed up right on time, actually a bit early, which was awesome. They messaged me when they were on the way, which I really appreciated. One of the vans was super nice, with brown leather seats and little stars on the roof. Really cool touch. The other vehicles were also clean and in great shape. All the drivers were friendly and polite. There was a bit of a language barrier, but Google Translate made it easy to figure things out. Overall, I’m really happy with the service and will definitely book with them again next time I’m in Istanbul.
They were on times and waiting for me outside when I arrived. They had videos where to looked for them when arriving which was very helpful as new comers to Istanbul for the first times.
Great experience with a knowledgeable and kind driver who got me safely to my hotel. I would highly recommend this transfer
The driver dropped us off an 8 minute walk from the hotel without warning due to traffic but pointed us in the wrong direction which was not helpful given we had large suitcases to navigate through traffic filled streets.
Dear guest, we would like to express our sincere regret for the bad experience you had and apologize for this situation. However, Istanbul is a historical city with narrow streets and unfortunately the hotel you were staying in was located on a street closed to vehicles. For this reason, no vehicles were allowed to enter, so our driver dropped you off at the closest point to your hotel and tried to help you reach the hotel. However, we would be happy to host you at a discounted rate next time to compensate for this situation. With our sincerest wishes
the driver was ok to wait for me when I was a bit late although when I was out of airport he did not want to pick me because he said I was a bit late and wanted to charge me again the same amount to pick me and drive me to the hotel. Very bad service and treatment. finally had to pay again to a taxi driver to take me to the hotel.
Dear guest, we are sorry for this situation you have experienced, but as the welcome procedure is clearly stated in viator, we are waiting for you at the specified meeting point for up to 2 hours after the plane landing time. But we couldn't reach you for 2 hours and you didn't come to the designated meeting point and your reservation went into no show status. If you had contacted us or come to the meeting point, we could have provided your transfer without any fee, but you went by taxi without informing us. We hope we can host you next time
Booked transfer on the day or arrival with no problems. All as described, just need to remember to get out through exit 14, where guys were already waiting for us, even though the fight was delayed. Good staff!
Driver was great but did not speak English at all. Long wait at the airport…. Not sure how the bookings are handled. Felt like my booking was sold to a private company or person…. Not a company car/ van.
Your reservation came directly to our company via viator and it was made with our vehicle and our driver who works for us. Your transfer was made exclusively for you. After meeting with our welcome team regarding the waiting issue, the time you get on your vehicle is 5 minutes in total and it is quite normal since Istanbul airport is very big.
When we arrived at airport exit, we were expecting to see a driver holding up a sign with our name, per the initial instructions we received. That did not happen. We texted the company and we were asked to walk to end of terminal to specific exit with all our bags and wait outside in the HEAT (it was about 38° or 40°) for about 20-25 minutes. We almost jumped in a taxi that was nearby because we had to wait so long. Then they escorted us to a different spot in the airport garage and waited another 10 minutes for our van. Once the van arrived, it was such a relief. The ride to our hotel was nice and relaxing after a long travel day, it was nice to finally sit in air conditioning.
We waited where they told us , and although there was guys sitting in vans none of them came out to see if we were their customers, they said they waited an hour ! So did we! And we took a taxi instead, it was cheaper, now they won’t refund, they are scammers do not use
dear guest It has been determined that we do not comply with the welcome protocol specified in the statement. This is entirely your fault. We state in our product description in viator that we have a welcoming team at the airport and that the guest should go to the board that says sr25 at the entrance 14. exit gate. and just tell our staff your name there. Then our welcoming staff will call the car from the parking lot to pick up the guest and the guest will get in the car. The welcome team and vehicle were ready at the flight landing time specified in the reservation details, but the guest number specified in the system could not be reached and did not come to the meeting point. Despite repeated calls, we could not reach the guest. also did not communicate with us through viator. If requested, we can provide our guest call records and GPS records of our vehicle as evidence.
Complicate to find them on our arrival I sent a lot of messages no reply is not indicate what exit will have to find them faulty that we ask a taxi to our managers or they have the drivers book by internet is once returned on site no sign with the name nothing we asked several people for them to find us the company concerned!!!
