Iguazu Falls Braziliaanse kant

This company took us to the Brazilian side of the Falls. They picked us up at 9:25 AM, which caused a considerable delay due to traffic. Out of the 9 (nine) hours of the excursion, 7 (seven) and a half hours were spent traveling!!!. We really enjoyed the remaining hour and a half at the Falls. On the way back, we crossed the border on foot due to the delay. They also didn't inform us that there was a comfortable food court 100 meters away, near the bus stop at the Falls; furthermore, they told us there was no time for lunch and we had to eat something at a kiosk that they did mention. We couldn't go to the bird park due to lack of time. A wasted day for a beautiful place. Guide Chelo.

NEVER HIRE THIS AGENCY!!!! Bad experience. I booked the tour 2 days earlier in carnival. Obviously I had 1 day left just to do it since after the holiday I return to Buenos Aires. I take out on the web and confirm everything after paying. The next day I get a whatsapp that is canceled my excursion despite being confirmed by the web. After insisting on whatsapp I ask you to confirm or cancel the excursion or to refund my money as soon as possible to be able to contract with another agency since it was noon and if or yes I had to leave the next day. THEY DON'T ANSWER FOR WHATSAPP OR RETURN MONEY. 14 hs : I phone and complain, they don't answer me, they get angry and cut me off. So 3 times. I'm taking a cab to the agency in my charge obviously. They won't let me complain, they won't give me any answers and for complaining they CALL THE POLICE to stop me for complaining. This is done by the two administrative offices that serve clients. I'm kicked out of the premises. I couldn't talk to any superiors since they wouldn't let me. In short, up to that point I had neither the answer nor the money. They send me a whatsapp at 10.35pm (I was sleeping, I see it the next day) saying that the excursion is done at 9am. I leave the side of the complaint to the driver and the guide who behaved excellently. But the owner and/or manager and the administrative are of the worst kind. I didn't know until the same day whether or not I did the excursion. NEVER THINK OF HIRING NORDIC TRAVEL !!!!!

waterfalls Iguazu Argentine side, to see absolutely, I from Foz de Iguazu it took almost two hours to get there and almost 6 hours to visit it all, there are 3 sites, all beautiful, bring drinks and food so 'do not waste time, spectacular waterfalls!

Kind of a weird event. You had to follow up several times until you finally got information about picking up. Then no cancellations were made. There were people on the bus with and without a bird park. The passports had to be surrendered for the border crossing, which felt totally strange, especially since nothing was explained. The tour also started really late, we were stuck in traffic for ages. You cannot rely on the specified schedule. We spontaneously went to the bird park, had to pay a lot for it, although it shouldn’t really make any difference for the organizer, as there was no guide in the park anyway. On the way back, everyone also got nervous because the bus was much late.

Was a great day, tour guide was really good, did most explanation in Spanish and English. My only real complaint was the office communication, I received one message 2 days before tour explaining i had to meet at a particular location and they would notify a time, the evening before the tour had no message till around 8pm and then I sent a message asking what time is pickup, that was received around 10pm when I told. The following morning I arrived at pickup location, sent a message confirming I was there, no response. 20mins later after supposed pickup time and becoming concerned they were not coming, a bus arrived. But as far as the tour is concerned was a great day.

Atmosphere: The Iguazu Falls from the Brazilian side are an impressive natural sight, and at first, our experience with Nordic Travel Iguazu promised a lot. The park is surrounded by lush greenery, creating a magical setting. Guide and Organization: Marcelo, our Guide, was a total genius. He clearly explained what the tour was going to be like and the activities we would be doing. However, everything changed dramatically after the falls. When we mentioned that we had a tour that included the falls and two hours on duty free, the situation became untenable. Views: The panoramas are spectacular, but that can't hide what came next. Once at duty free, the Guide instructed us to wait at a specific kiosk after clearing customs, ensuring that the transport would come to pick us up. What was promised as comfortable service turned into a nightmare. We spent an hour and a half abandoned in an unknown location, sending WhatsApp messages that got no response. Disorganization and Abandonment: It is unacceptable that, after paying for a service, we were left adrift like this. The lack of coordination and lack of support at a crucial time were extremely disappointing. We felt completely helpless and uninformed, which ruined the final part of our experience. This is something no one should experience when paying for a tour. Staff Attention: While Marcelo was a good Guide at first, customer service at this critical stage was nonexistent. Nordic Travel Iguazu needs to dramatically improve its organization and care for its customers. Closing Comment: In short, visiting Iguazu Falls from the Brazilian side with Nordic Travel Iguazu had the potential to be unforgettable, but the disorganization and abandonment in duty free made it a frustrating experience. If you decide to travel with Nordic, keep in mind that you may be left adrift. It is a situation that should not happen to those who have paid for a service that should be of quality.

Experience absolutely to avoid with Nordic Travel. Pick-up at the hotel at 10.00 am on Sunday, a day that is known to be crowded. We had to be back at the hotel by 5pm, which we asked the Guide to confirm, receiving confirmation. Arrival, after customs passage at 11 am. An hour and thirty queue to get on the bus that led to the area where the waterfall walk begins. The Guide dumps us there and tells us to meet an hour later, during which we also had lunch, for the bus back. No indication, no Guide. At the meeting, after eating with the funnel, having only one hour for visit and lunch, another 40 minutes of queue to catch the bus back. We also understood the visit to the aviopark. They dumped us at 4.30 p.m., closing time, telling us they were filming us at 5.30 p.m. Guide didn't even come in. We leave at 17.30 in a bit of a hurry, but there is no one to pick us up. We start writing to the agency telling us what bus is coming. Arrives at 6.05pm, with all of us definitely angry. We arrive at customs, we are made to fill out on the bus a sheet with our data, which they already had. The driver gets out and we wait. After half an hour he goes back asking us to add the date of birth on the paper he gave us earlier, which he said was unnecessary. Among the protests of all, he gets out, gets back in line, and we lose another half hour. Arrival at the hotel 19.30. Nine and a half hours out of the hotel for an hour and a half of activities. Scandalous organization for which we will seek partial reimbursement. Absolutely avoid excursions with Nordic Travel Iguazu

Excellent service, very punctual. No need to do the migration process, they take care of it! The guide Chelo is the most, super friendly perfectly accompanies the visit with a lot of interesting information that adds up. He gave us optimal tips to enjoy our experience. Thank you so much!

We loved it! We had seen someone on YouTube who advised visiting this side before the Argentine side so we did it! We left from the bus terminal in Puerto Iguazú on a bus line, we paid a round trip, a northern cruise that was cheaper than the Uruguay River, at the border you will have to get off to do migrations and then you get on again. It leaves you at the door of the falls on the Brazilian side. Everything is very organized when you arrive to get the ticket. The day was a little rainy but take a pilot and good shoes (not flip flops) and you won't have a problem. There are ramps and stairs all mixed up along the way. As we finished at noon we walked to the Parque das Aves (about two blocks away) and then we took the bus back in front of the Parque das Aves. It is the same bus that leaves you at the door of the freeshop so if you have energy you can take advantage of the trip and on the way back before crossing the border you go shopping 🙃

An unbelievable experience without a doubt. I have seen Victoria and Niagara falls, also impressive, but these are so different. They are a very extensive and a multi-level sequence of water falls that are very picturesque and you can get up close and personal by walking on the boardwalks. There are some extensive walks but a lift will take you right down to the boardwalks thus avoiding an arduous hike. Here you will have all the views that will impress even the most travelled explorer.