Begeleide rondleiding door het Alcázar van de Christelijke Monarchen
Beschrijving
Wie dit fort voor het eerst ziet, is verrast door de constructie met de omvangrijke muren en de vier torens die de hoeken bepalen. Binnen zijn de verschillende kamers gerangschikt rondom binnenplaatsen met exotische en prachtige bloemen, aromatische kruiden en loofbomen. De kamers en gangen worden afgesloten door gotische stenen koepels. De uitgestrekte tuinen die het complex omringen, tonen de monumentaliteit en pracht van dit alcázar in Córdoba aan.
Rondreisopties
Reisroute
Dit fort en paleis met massieve muren omvat een groot deel van de architectonische ontwikkeling van Córdoba. Romeinse en Visigotische overblijfselen bestaan naast die van Arabische en christelijke oorsprong.
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Rolstoeltoegankelijk
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Kinderen moeten bij een volwassene op schoot zitten
- Vervoersopties zijn rolstoeltoegankelijk
- Geschikt voor alle condities
Beoordelingen(3)
1.641 Hello. Having time, I answer the question related to the tour inside the ALCAZAR in Cordoba. It is a fake and a theft. I paid 48 euros (2 people) to the VIATOR company, for a guided tour inside the ALCAZAR Cordoba, May 30, 2026. The day before the tour, I received a message informing me that the ALCAZAR palace was closed (in fact, it had been closed for a long time and will remain closed for renovations in June) and they propose a walk along the outer walls. My refusal was mentioned in the response "I am interested ONLY in this tour", meaning I am ONLY interested in the paid tour and not in another alternative. I did not receive any response to my refusal and on May 30 I showed up at the meeting point to confirm my refusal. The guide Montse from TourOmeya had a phone call at the company and told me that everything was fine and the payment of 48 euros would be refunded. In the afternoon of the same day, I received a message from TourOmeya announcing that I would NOT receive the payment because they interpreted my answer as an agreement for the walk by the walls. Obviously, I replied that "ONLY" in my answer means my lack of interest in the alternative, as long as I paid for a tour inside ALCAZAR. Therefore, do not hire visits etc with local companies in Cordoba, especially TourOmeya, who steal from you. I have tried several times to contact VIATOR, but it is impossible for me. I will continue to demand my rights, which are correct. It is about PRINCIPLE and SERIOUSNESS. For confirmation, my reservation had no. 1785414805.
MADAM I don’t need to write to you as much as you have, because quite simply, what you’re saying is a LIE. Best regards
The tour operator informed me of the cancellation of the visit to the Alcazar of Cordoba on May 30, shortly before the 24-hour deadline for cancellation, offering an alternative visit, which I declined. On the morning of May 30, I was informed that I had to handle the cancellation myself: of course, the Viator website did not accept the cancellation of the reservation before the scheduled time for the visit. The tour operator acted in its own interest, pocketing the cost of the reservation, but did not protect that of the customer.
Buongiorno Ha provato a annullare l'ordine? Oppure non ha fatto nulla? Può mostrarmi la procedura di annullamento con il rifiuto del rimborso? PERCHÉ CHI NON HA VOLUTO PARTECIPARE AL TOUR ALTERNATIVO HA ANNULLATO LA PRENOTAZIONE E HA RICEVUTO IL RIMBORSO. Stavamo parlando su WhatsApp. Mi stupisce moltissimo che lei abbia effettuato una cancellazione senza rimborso senza dirmi nulla su WhatsApp. Ma è davvero facile lasciare un commento senza che lei mi abbia detto assolutamente nulla prima.
Very positive experience. We advise them to contact us as they are close to their clients and available to help us.
