Florence Duomo Complex rondleiding
Beschrijving
Verken het Duomo Complex met een Expert Gids. Ontdek de Kathedraal, het Baptisterium en het Museum terwijl je de verhalen leert achter de meest iconische bezienswaardigheid van Florence. Een complete en tijdbesparende ervaring, ideaal voor beginnende bezoekers.
Rondreisopties
Reisroute
Bewonder de kathedraal van buitenaf, de gevel en bezoek het interieur. Betreed de prachtige kathedraal van Florence, ook bekend als Santa Maria del Fiore, een prachtig meesterwerk van renaissancearchitectuur en een symbool van de culturele en artistieke rijkdom van de stad. In de kathedraal zie je: De klok van Paolo Uccello, de fresco's van Paolo Uccello en Andrea del Castagno, het ruiterstandbeeld van Niccolò da Tolentino van Andrea del Castagno, het ruiterstandbeeld van Giovanni Acuto van Paolo Acuto, Dante's fresco van Domenico di Michelino, Koepelfresco's van binnenuit de kathedraal van Giorgio Vasari en Federico Zuccari.
Bewonder de klokkentoren van Giotto en de constructie van Francesco Talenti van buitenaf. De klokkentoren is een 14e-eeuws gotisch meesterwerk van Giotto di Bondone, versierd met ingewikkeld marmer en sculpturen, en biedt een prachtig uitzicht over de stad. In de 14e eeuw droeg Talenti bij aan de uitbreiding van de kathedraal, waardoor de kerk in 1357 de grootste ooit in Europa werd gebouwd.
Bewonder de Arnolfo-toren van buitenaf. Een historische toren grenzend aan het Palazzo Vecchio, ontworpen door Arnolfo di Cambio in de 14e eeuw. Bekend om zijn middeleeuwse architectuur en biedt een kijkje in de rijke geschiedenis van Florence.
Toegang tot het museum met een lokale en professionele gids. Een van de hoogtepunten is de kamer gewijd aan de originele doopkapeldeuren van Lorenzo Ghiberti, bekend als de Poorten van het Paradijs. In het museum kun je bewonderen: De eerste gevel van de kathedraal, de afzetting van Michelangelo, beelden van de klokkentoren, de machines van Brunelleschi, originele poorten van het Baptisterium.
Uitzicht op het Baptisterium van Sint-Jan van buitenaf en bezoek het interieur. Ontdek het Baptisterium van Florence, met zijn glimmende bronzen deuren en sublieme marmeren façade, een tijdloos bewijs van de artistieke schittering van de stad, dat bezoekers boeit met eeuwenlange geschiedenis en goddelijk vakmanschap.
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Geschikt voor alle condities
- Minimaal 2 deelnemers vereist.
- Houd er rekening mee dat de tour elke eerste dinsdag van de maand niet beschikbaar is vanwege de sluiting van de Duomo.
- In de zomer is een hoed een echte aanrader.
- Houd er rekening mee dat rugzakken niet zijn toegestaan in de kathedraal.
- Niet beschikbaar op religieuze feestdagen en op de eerste dinsdag van elke maand.
Beoordelingen(34)
Poor service. We had Saturday, February 14th the guided tour of the Duomo complex and we showed up at the meeting place at 9:00 am as scheduled, because the visit was to start at 9:15 am. At the time of the appointment we called the reference phone of MyTour telling us to move to the queue of daily admissions because the intermediary of MyTour was there waiting for the guides. We showed our ticket to the My Tour operator who confirmed that we were in the right place. The Italian-language guide only showed up at 9:45, the time the tour started outside the Duomo. At the opening of the Duomo (10 am) we entered the church where the tour lasted an hour. Then the guide escorted us out and greeted us. Despite having a voucher that stated a duration of 2.5 hours with a visit to the Duomo, the Baptistery and the Opera Museum, we stayed in the rain for a long time before and after the tour carried out, in a vain attempt to figure out what to do. We're still waiting for a refund of what we paid.
The operator change date 24 horas prior the date and I need to cancel. I wouldn’t be in Florence at the date they ask.
Dear Customer, Thank you for sharing your feedback with us! We informed you a day before that the tour could not be confirmed due to technical issues and offered an alternative. As this was not accepted, we have processed a full refund.We have acted fairly and correctly. Best regards, My Tour In Italy.
Incorrect description on how to find tour guide at the Duomo so took us very long before we finally located her. We were told she will be wearing white with a “my tour” logo on it and have some sort of green fabric with her. She had none of those. Found out that 2 others couples in our group also had the same issue. We purchased the English tour, her English was hard to understand and her facts were inaccurate and not succinct. She did not keep it interesting for everyone. And we had other issues during the tour which delayed the tour as well.
Dear Customer, Thank you for sharing your feedback with us! We sincerely apologize for the confusion in locating the tour guide and the issues you encountered during the tour. We understand how important clear communication and an engaging experience are, and we regret that we did not meet your expectations. Your comments are valuable to us, and we will work to improve the process to ensure a better experience for future guests. Best regards, My Tour In Italy.
The guide was very professional, kind and prepared. He started the tour with great enthusiasm, explaining everything in detail and engaging. However, due to the long lines, it was not possible to complete the entire planned itinerary. I specify that it was not the fault of the guide, but of the organization, which should guarantee its collaborators the time necessary to complete the tour as described in the offer, regardless of expectations. I do not find it correct to pay for an experience that did not end as promised. I therefore ask for a full refund, because the service received does not correspond to what was purchased. The organization must plan better and comply with what is advertised.
Dear Customer, Thank you for sharing your feedback with us! We're glad to hear you appreciated the guide's efforts, and we're very sorry the tour couldn’t be comleted as expected due to long lines. We understand your disappointment and are reviewing your request. We'll follow up with you shortly regarding the next steps. Thank you for your patience and for sharing your experience with us. Best regards, My Tour In Italy.
It was cancelled with no notice. We have not been contacted for a reschedule or a refund. Horrible customer service.
Well this was a complete disappointment for our group. First could not find our guide. No flag no special sign of the company. Had to speak with the control center that patched me through to the guide to find our check in location. Glad it was only the three of us. Very hard to understand. It was for a tour of the complete duomo including baptistery. She excused herself at the end of the duomo and we never got to see the baptistery at all . We tried to enter and was told that our guide need to be with us to enter. I will be asking for a refund on this tour. Maybe with a better guide this would have been great.
Tour? What a joke. Booked this several months ago. Tour company didn’t show up and we never received a cancellation or change notification. Had to purchase individual tickets for each attraction, wait in long lines, change our afternoon plans, and now seek a refund. I’d rate this zero stars if that was an option. Also, two of my other bookings with Viator had issues on this trip too. Now I’ll be nervous for remaining tours.
Dear Customer, Thank you for sharing your feedback and letting us know about your experience. We are sorry to hear that you were not satisfied from this tour with our team. Accept our apology for the inconvenience and what happened. The time slot of the tour was changed. We emailed you regarding that, but due to an error on our system, the notification of the time change hasn't arrived to you. This has never happened before, as we always notify our clients for every change of the tour's itinerary. Sorry for this issue disturbing you, we will make sure this mistake won't happen again to any other customer. We already confirmed the full refund to Viator, as you didn't take place on the tour and in this case this is the least we can do for you. At this point, if you want to reconsider your review, we would be happy to keep in touch with you. For any other concern or anything else regarding the tour, please feel free to contact us at our email address customercare@mytours.it Best regards, My Tour in Italy team.
The guide did not have a flag only information we received was that she was blonde and had a green lanyard. There were thousands of people there and the phone operator was extremely unhelpful. We walked past the guide several times before finding her just before the tour started. Other guides had flags or lollipop signs.
Dear Customer, Thank you for taking your time and sharing the feedback with us. Sorry to know that you didn't have the experience you expected on the tour with our team. As per the guide, she had the green lanyard and shirt as a sign, and she always stays near the Column of San Zanobi, as we assisted you by the phone call too. Our staff and phone operators gave you assistance and helped you in finding the guide, also we transferred the call to the guide in order you could meet up with her easier. Each travel company has its own signs like flags or lollipops, it depends on their choices, and in this case we have chosen our guide to wear clothes with an exact color (green), so our customers can find the guide easily. Thank you for your understanding, and we are sorry to hear about your dissatisfaction. For any further concerns or anything about the tour, please do not hesitate to reach us out at our email address customercare@mytours.it Best regards, My Tour in Italy team.
Thorough full of information. Answered all questions completely. Went play our pace. Stopped when we needed to sit and rest. A great experience
Dear Customer, Thank you for sharing your feedback. Our customers are our priority, and we are happy to know that you enjoyed everything about this tour. Hope to have you again in our upcoming tours in the near future, in order to give you more experiences like this one. Best regards, My Tour in Italy team.
Worst experience ever. Viator tickets and directions said to meet our guide at 10:15. We were in the meeting place at 10:00. We called the tour guide to ask where the guide was and were told that the tour started at 9:45. Viator refuses to refund our money as the tour happened at 9:45 as the tour company scheduled. Viator’s fault completely but they refuse to honor the commitment.
