Duomo Climb en Baptistry Museum Crypt Cathedral Entreetickets

I booked a Florence Dome Climb on Feb 21,2025 for us going on June 12, 2025. They emailed me today and said " they were over booked and I had to cancel". I called them and asked why since I had booked it over 3 months ago and they said " the price had went up". I even offered to pay the $8 more dollars a person and they said no they were still over booked and couldn't get anymore tickets. This is a terrible company! Cancelled my booking 16 days before I was suppose to go. DO NOT USE THEM THEY MAY CANCEL LAST MINUTE!!!

Unfortunately we paid in advance for tours and guides to Florence Cathedral, bell tower, baptistery and Brunelleschi's dome. The same morning we received a message informing us that the guide was not available. We were sent tickets for the climb to the dome and the entrance to the Duomo, without providing us with any substitute guide. We are still waiting for the refund for the missed tour. I asked for credit info. No response. Unfortunately agency NOT HIGHLY RECOMMENDED.

First we could not find the meeting of the tour guide to get the tickets. It was a lot of confusion. He just gave us our tickets and said go in. So we did. The people that worked there was not really inviting but that was fine. I would do it again but not with this type of tour.

The company called day of and sent tickets remotely which was fine as we were able to use them at correct time to enter the cupola line. The views going up and down were great but wow those 463 stairs were a lot! Worth the climb if you can physically manage the stairs well!

Fantastic views of the city and the inside of the dome, great workout climbing inside dome and Bell tower. Would recommend buying tickets online in advance direct rather than using 'skip the cue' agents, paid considerably more than ticket price to be sent e tickets so still had to queue for everything.

Spent an hour trying to find operator after he never showed up to meeting site. Sent him three messages through Viator that were never answered. Phone number for the operator that was provided was a fake. As we were leaving the area (very upset), passed by a different tour operator office that had a Viator logo. I showed them my confirmation and they knew the tour operator, called him, and was finally given my tix. Unfortunately, we were unable to experience the entire tour that I had paid for due to the lost time. In addition, we had to wait in a long line in scorching heat (we bought a “skip the line” ticket). DO NOT PURCHASE THROUGH THIS TOUR OPERATOR.

Quick and easy way to get emergency tickets for people who didn’t plan ahead and by the pass ahead of time. Tickets were emailed and WhatsApp’d 2 days before the Duomo Climb time. It’s a sight not to miss. Don’t worry about getting in the queue early. Everyone with your time slot gets allowed in on the start time. So just get there early, take a glass of wine in the piazza in eyesight of your line the (side Dome door not the main cathedral line) and relax!

We got tangled up with the tickets, because we were never clear about the schedules. We learned from the palace guards that only the Duomo has strict entry and exit times. The other entrances to the other palaces are for 3 days. I was never able to find the tour operator to explain what to do, even though we wandered around the place. Maybe they sent me the tickets through the application and we entered on our own, but we couldn't do everything. It is suggested that they better explain the entry times and the difference with the meeting time and be more explicit about the meeting place. Improve the information on how this package works for someone who is going for the first time!!!!! Climbing the Duomo was an incredible experience! Thank you Florence

I had a great experience with Viator for my Florence dome climb. I booked the tickets online and they were very easy to use. The climb was amazing. The views from the top were breathtaking, and I felt like I was in a different world. The dome is a masterpiece of architecture and art, and I'm so glad I got to see it up close. I highly recommend this booking for anyone who wants to climb the dome, especially since the tickets are often sold out. It was one of the highlights of my trip to Florence.

I had a wonderful time exploring the Duomo complex in Florence, thanks to the last-minute tickets I found online. The tickets gave me access to the cathedral, the dome climb, the baptistery, the underground crypt, the bell tower, and the museum. It was a great deal and a great way to see the amazing architecture and art of the Duomo. The highlight of the tour was the dome climb, which offered stunning views of the city and the surrounding countryside. The climb was challenging, but rewarding. I also enjoyed visiting the baptistery, which had beautiful mosaics and a famous bronze door. The underground crypt was fascinating, as it revealed the ancient history of the site. The bell tower was another great spot to admire the cityscape and the dome. The museum was very informative and had impressive artworks, such as the original statues of the façade and the famous Pieta by Michelangelo.. I highly recommend this tour to anyone who wants to experience the best of the Duomo complex in Florence. It was a memorable and enjoyable experience that I will never forget.