Clear Kayak Bioluminescentie Tour - Cocoa Beach
Beschrijving
Deze activiteit is anders dan alles wat je ooit eerder hebt meegemaakt. Het is niet alleen een ongelooflijke manier om dicht bij de natuur te komen en getuige te zijn van iets niet van deze wereld, maar het is ook een perfecte manier om te genieten van wat quality time met je vrienden en familie. Deze activiteit wordt gerund en beheerd door personeel dat echt houdt van wat ze doen. Ze doen er alles aan om je een ervaring te geven die een bucketlist-activiteit waardig is!
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Niet aanbevolen voor reizigers met ruggengraatletsel
- Niet aanbevolen voor reizigers met een slechte cardiovasculaire gezondheid
- Niet aanbevolen voor zwangere reizigers
- Geschikt voor alle condities
- Rolstoeltoegankelijk
- We bieden wel een andere bioluminescente activiteit aan met kajaks die een hogere gewichtstolerantie hebben. Zie onze lijst met activiteiten.
- Deze activiteit heeft een gewichtslimiet van 215 pond per passagier. Een totale gewichtslimiet van 430 lbs, MAX.
Beoordelingen(57)
It was an awesome experience. I went with my 8 year old nephew. I had to paddle because he was having a hard time. It was tiring but fun. We collected tons of jellyfish and saw the bioluminescence. I’d definitely recommend. My suggestion is to have an option for a guide to row especially with children. I was by myself with an 8 year old and though I kept up it was hard. Just a suggestion.
My experience was not what I expected, and I believe the tour conditions should be communicated much more clearly before booking. This tour requires at least an intermediate level of kayaking experience, as spending so much time on the water especially in strong wind conditions can be very difficult for beginners. The initial explanation was extremely basic and not enough to make someone feel properly prepared. I also expected the tour to be more closely guided, let us know about the ecosystem, especially since it is advertised as a guided experience. However, each person goes alone in their kayak (in our case in a tandem), and the guide stays quite far away without providing clear instructions or ongoing support during the activity. In my case, this created a sense of insecurity, particularly because there was strong wind and a nearby storm, making the kayak difficult to control and causing moments of panic. Regarding safety, the life jacket I was given was far too large, and there was no proper check to ensure the equipment fit correctly before starting. In addition, the sky was completely cloudy that night, so it was impossible to see the bioluminescence. I believe that if weather conditions make the main experience impossible, customers should be informed in advance and offered the option to reschedule or receive a refund, even if they need to take a %. It seemed clear that the guide already knew visibility would be poor. After taking tours all over the world, this was unfortunately one of the least organized experiences I have had. I am not trying to discredit the company, but there are several important areas that need improvement, especially customer service, safety measures, guidance, and expectation management. Perhaps because we were only two people, we did not receive the necessary attention, or the guide assigned to us lacked sufficient experience.
Did Not see any illuminescence at all, maybe it wasn't season, but we paid money to see water glowing which we didn't see, so make a long story short pretty much a waste of time and money. And got attacked by mosquitoes
We had a really good time. Our guide was awesome. It was my wife's first time in a kayak we definitely recommend. We'll definitely be back again.
We booked the Clear Kayak Bioluminescence Tour while visiting from out of town and were really looking forward to it. Unfortunately, the tour was canceled due to weather, which we completely understand and do not fault the company for. What was frustrating was the resolution. Instead of a refund, we were only offered a raincheck. Since we live over 1,000 miles away, that is not a practical option for us and effectively means we paid for an experience we never received. Weather cancellations happen, but a fair customer policy matters. For local customers, a raincheck may work. For travelers, especially those visiting from far away, a refund would be the reasonable solution. Very disappointing experience overall.
That you for taking the time to leave a review for us. It is unfortunate when severe weather interferes w/our operations. We understand this can be frustrating. Operation on the coast can be tricky as we can have showers or thunderstorms that roll through last minute, that is why the we,and our competitors all employ an all sales final sales policy, as it costs us all money to pay our guides to arrive, set up and be prepared for your arrival. While we understand a no refund policy can be frustrating, we offer rsinchecks that never expire, and can be gifted to anyone of your choosing. While we do understand that we have guests from out of state, that say they will never ever return to Florida, we wllow the rsinchevks to be transferable. As you can probably imagine, if we allowed refunds for out of state guests, we would only have out of state guests on every single one of our tours. The best consensus we have found, is transferable rainchecks that never expire. This is been our policy for over a decade and it seems to work well for 90% of our valued customers, while still keeping these companies in business. All this information can be viewed on our website prior to making your reservation, under the cancelation policy. We'd have preferred not to receive a 1 star review, but that is your choice and we respect it. Respectfully, Florida Adventurer
The water needs to be warm enough to see the bioluminescence. So we didn’t see any blue, but we still enjoyed the guide and the evening on the water. We saw some tree, crabs and fish.
Even though our guide was nice, I do not recommend going in February. Cold weather made it hard to see anything. Not at all worth the money spent. We did see a dolphin. That was cool but not what we expected to experience. Would do again in the summer time when water is warm.
Disappointed in the overall trip. Only seen a couple jellies and the guide barely talk to us. We really didn’t know what was going on just followed the guide.
This is the third bioluminescence tour I’ve been on, but the first with this company. It was by far the best experience. Josh and DJ were absolutely wonderful! They made the tour fun, educational, and comfortable. They made sure the whole group stayed where we needed to, so it felt safer than other tours too which made it possible to relax and enjoy. The bioluminescence was beautiful and we learned a ton. I cannot recommend launching from Kiwanis enough if you’re sensitive to mosquitos. The bugs were much better compared to other locations I’ve launched from in the past.
Wow . So this company has a MO for scamming. Please read other reveiws on Yelp. Made reservation at 8:30 for a 11pm tour . Was called and texted by Josh who said he needed to talk to me ASAP about the tour . When he finally called me back it was to say that the tour I booked wasn't going to happen but we could participate in the tour that was 45 minutes further away. Well considering the time of night we were not going to return home at 2am. I told Josh this - who responded to me that it was my responsibility to call the office the next day to track down the refund. This was annoying as a company that had to cancel a tour the day before (PTI Florida adventures) immediately refunded the price. When I finally checked my credit card statement I saw that Florida Adventurer did not make a refund . I emailed the company and received a call from Josh the next day . He told me that I was marked as a "no show" and I would not receive a refund . He denied everything I said and would not refund my money . I said would write a review and contact the credit card company . He was rude and hung up . Can't imagine how I would be treated in person . I go to Cocoa Beach several times a year, bring friends with me and go out with residents there . I'll be sure to let everyone know . I'll be contacting my credit card company , better business bureau and local consumer advocates in the area as well as contacts at scam podcasts . This is not a "he said- she said " this a full blown scam operation. Read the rest of the reviews .... I should have .
MO? Scamming? Do you suppose you were scammed too, or maybe in your haste to book, you neglected to read the cancelation policy? We do not offer refunds for weather cancelations n or wildlife visibility. We live in Florida, there are showers almost every afternoon. We offer rainchecks just like Disney, Seaworld, Busch Gardens etc. If every company offered refunds for rain, they would be out of buisness by the end of Hurricane season. So if we may, we would suggest doing some reading, specifically the weather and wildlife cancelation policy where it states "no refunds for weatheror lack of wildlife in the water", "All sales final", "Rainchecks that never expire" etc..This will get the word "Scam" out of your head , and hopefully replace it with words like "due diligence", "personal accountability", etc.. We hope this clears some things up for you. Your 1 star review is unwarranted, and unfair. You should take some "Personal accountabilty" for not doing your "due diligence" prior to booking w/a company that issues "rainchecks that never expire" , as "all sales final", as can be seen in bold print on the website prior to making a reservation w/us. Had you done your "Due Diligence", you would have never even mentioned the word "scam" in a review w/us. Thank you.
