Catamarantour Isla Mujeres met open bar, lunch en snorkelen

They over charge for everything. Dock fee was just $15 but they charge $45 per person. Also for golf cart rental, they charge $60 but the charges over there was only $40. Ride and service itself was good.

I had 12 in my group and I would say this is the first time I didn’t have a good time on a catamaran. The transportation to and from the destination was great! But the boat was way overpacked. We spent maybe 45 mins in Isla Mujeres and they took us to a beach club that had dirty daybeds and the water was murky and gross but warm. They ran out of food so fast that I didn’t even get chicken. The drinks on the boat tasted like juice and the only time I felt it was decent was at the very end when they played Follow the Leader. Overall, I wish I just went on the public ferry and saved money. The only thing is some of our family members did the snorkeling and they said they saw so many turtles and fish which was amazing to them.

Cost was high $90 at port and the first charge from this sight Two hours is too long on the south beach with no shops. Food was not very good.

Not very happy . To start it’s a scam you charge one fee on the app then charge $45 dollars at the marina plus the gulf carts another 60 dollars which that’s insane and none of this is disclosed on the app .We paid for transportation and they did not show up nor picked us up so I had to get Ubers .

Booked this trip again for my family as I had already done it as a solo traveller and rated it a 5. I read some other reviews prior to going with my family and it only dropped points because just as one reviewer had put it was true some of the crew deliberately ignore you and focus on certain groups. The whole trip overall was really good with visits to both sides of the isla mujeres. The boat had limited seating for over 30 passengers so sitting on the boat was a little uncomfortable for some passengers. I would do it again and it seems a little hit and miss for excellence but if you are lucky to get perfect service it's a 10/10

TLDR:This is loud booze cruise tipping/upsell chain with 300-600 other folks. If you have a family, you may want to rethink. Pretty for a while though if you’re not squeamish about boozin. I booked this trip last minute since we took too long to decide what hidden fees and stated prices would amount to. The morning of the reservation I received a call from a kid saying my booked and confirmed trip didn’t “go through” and that the new price is 4 times higher. The new price could be paid through “WhatsApp”, No. Absolutely not. If you are booked and ticketed through TripAdvisor then STAY THE COURSE. We showed up and had to pay 20$ for parking. Ready to go, we resisted the hard sell to upgrade to platinum with an uncomfortable walking of the family through a nude resort area(not that nice mental image your likely thinking of, much much worse) We were there for snorkeling. Turns out, there were at least 6 other boats there with the same idea. Our snorkeling effort looked like the Titanic evacuation there were so many people. It was pretty though. Could’ve spent more time but snorkeling was maybe 30mins in the water. Far too crowded. Back on the boat, the focus was jamming music and getting booze. Deck hands worked hard to distribute drinks and tend to the boat. Not “R” rated but not a great family scene. The ride was fantastic though. I’ll never forget the color of the water. Landed at Isla de Mujeres, we walked around and saw some little shops and strolled for an hour. Back on the boat more music more booze. You get the idea. The focus was really the booze cruise. We stopped and had lunch(1000 people) DJ was spinning at max volume. There was a golf cart event that we didn’t do as it cost extra so we hung back and listed to DJ work on his…craft. Off again, great ride. Beautiful water, loud music and more booze. Tip everyone and finally back at the dock.

The pickup guy did not informed me in advance , I was waiting for the hole night and in the morning around 8 am he massaged me and told me that I will be at your hotel around 8 .30 Am . Even in the catamaran the services was not good the washroom was very poor there was no water. Bar was ok and not much choices with the drinks.

From booking the trip to the end of the trip everything was amazing. Jose picked us up in a chilled car, with water and sweets at hand . Then we got to the catameran , and had perfect seats right by the captain. Drinks were flowing from start to finish and all the staff couldn't do enough for anyone. The island is amazing we did the golf buggy tour and saw some amazing views. Would definitely recommend this tour .

Pedro great skipper , despite weather being against us we really had a great day . Boat was old but clean , drinks were good and in plentiful supply. Being a private charter we put our own music on and set our own time table. At about 100 Sterling a head great value Thanks all for a great afternoon out

Liars ! No transparency! No transportation! Don’t get tricked like me!