Amsterdam Airport Schiphol (AMS) Privétransfer naar Amsterdam
Beschrijving
Privévervoer met luxe auto of minibus van de luchthaven Schiphol naar elke gewenste locatie in Amsterdam, met inbegrip van de cruisehaven (PTA) of een andere haven in Amsterdam.
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Er zijn speciale kinderzitjes beschikbaar
- Hulpdieren toegestaan
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Rolstoeltoegankelijk
- Geschikt voor alle condities
- Elke reiziger mag maximaal 1 koffer en 1 handbagage meenemen. Overmaatse of overmatige bagage (bijvoorbeeld surfplanken, golfclubs of fietsen) kunnen bepaalde beperkingen hebben, informeer bij de exploitant voor vertrek om te bevestigen of uw overtollige bagage aanvaardbaar is
Beoordelingen(15)
Worked out great. Driver was right on time, clean and comfortable car for 5 with luggage. Complimentary bottles of water for all.
Thank you so much for your kind review. All the best, Rudy
Our plane landed at 9:07 am. it took us over a half hour to get off the plane. Then we had to go through customs and get baggage. We had a problem with one of our bags. Rudy’s called us, but called the travel agent in America at two in the morning, that sure was not helpful. Two people in our party went out to meet the driver around 10:30 and never saw anybody. They called Rudy’s at 10:47 am and Rudys said they were there at the airport to pick us up and we weren’t. Taxi service left. They would not come back nor did they offer us a refund. Poor customer service. you figure it out, honey? The prices were double two that’s the other thing.
Dear Michelle, I'm sorry to read this bad experience but it does not surprise me after our call at 10:47. We always ask for the customers phone number for our bookings. If a travel agent does not provide this number to us and is not reachable at the time of the transfer we wait till max. 90 minutes after landing for our clients. By the time you called us ( 2 hours after landing, touchdown was 8:52am) the driver left already for 20 minutes and we could not send a new driver without an additional fee. The mistake was made by your travel agent and not us. We have send the pictures to Viator incl. the text messages of the driver being available at the airport from 8:50am till 10:30am. (and he was at the meeting point at 10:30am) A refund should be made by your travel agent and not us since we where at the airport for your pick up as booked. Kind regards, Rudy
Excellent service. The driver kept in touch as our plane had two delays. He was there promptly when our plane did arrive.
Thank you so much for your kind review. All the best, Rudy
No stress. Our flight was 2 1/2 hrs delayed, I let them know and they contacted me as soon as we landed. We had a tour booked and wasn’t sure we were going to make it and our driver called the tour company and helped us find them.
Thank you so much for your kind review. All the best, Rudy
Had to wait for delayed luggage, which took maybe an additional 45 min. No problem, driver was very patient.
Thank you so much for your kind review. All the best, Rudy
Okan was great. His intructions for meeting were great. I would definately recommend. Our plane arrived late and he waited for us.
Thank you so much for your kind review. All the best, Rudy
Rob was the best !!! Excellent correspondence .. easy to find .. made pick up and drop off seamless and was extremely knowledgeable ! Safe driver
Thank you so much for your kind review. All the best, Rudy
Our driver was on time and contacted me as soon as we landed in Amsterdam. He transported us from the airport to our hotel on a very smooth ride. He was very nice & understood that we were on a long flight with hardly any sleep. I will book his company again if we go back to Amsterdam.
Dear Mirela, Thank you so much for your review. Always good to hear when people had a smooth ride from the airport. :) Kind regards, Rudy
Very comfortable ride. Very clean. Just a long walk from meeting place at airport to transportation in Amsterdam
Thank you so much for your kind review. All the best, Rudy
We waited for more than 30 minutes and the Driver never showed up. He told us he hadn’t seen the email reservation.
Dear Rita, I am so sorry that we missed your booking. That should not have happened! A refund was made directly after we discovered our mistake. It is a pity that you emailed us instead of calling Viator or us directly, because then we might have been able to solve it on the spot. We do not read emails always straight away, but we are always reachable by phone/text message. Kind regards, Rudy
