4 dagen Galápagos - Isabela-eilanden en Santa Cruz
Beschrijving
We zullen genieten van de charmes die ons geven, de prachtige Galapagos-eilanden. We zullen de kans krijgen om zo nauw te leven met de fascinerende soorten die deze betoverde eilanden verbergen. U kunt genieten van de meest essentiële en representatieve activiteiten van twee fascinerende en belangrijke eilanden: Santa Cruz en Isabela
Rondreisopties
Hoogtepunten
Wat is inbegrepen
Ophaallocaties en -tijden
Ophalen van de luchthaven aankomst deur, lobby van het hotel of / en docks gespecificeerd op de tour.
Beoordelingen van reizigers
Belangrijke informatie
- Niet aanbevolen voor reizigers met ruggengraatletsel
- Niet aanbevolen voor zwangere reizigers
- Niet aanbevolen voor reizigers met een slechte cardiovasculaire gezondheid
- Geschikt voor alle condities
- Zorg ervoor dat u op dag 1 (vóór 11.00 uur) een vroege vlucht boekt naar de luchthaven van Baltra om de volgorde van de getoonde route te volgen.
- Reisplan kan worden gewijzigd als gevolg van de voorschriften van het Galapagos National Park of omstandigheden waarover wij geen controle hebben (overmacht) - in deze gevallen worden geen restituties toegepast.
Beoordelingen(3)
This BM tours is terrible. Completely untrustable, & absolutely NO communication with us, the clients. None of our guides or drivers spoke Any English, only Spanish whilst all other tour groups had English speaking guides & drivers. Hotels were good, But set meals were average at 1 restaurant & terrible at the other. For our 1st lunch, we were dropped at the street & told to go for lunch. When asked that the lunch should be included, he said oh yes. Here's $10, go have lunch, that's all I got. That Lunch costs us $32, in total. In total we had to pay an extra approx $150, for expenses that should have been included, But were not. Pls DO NOT BOOK WITH THESE PEOPLE. AWEFULL.
We are deeply sorry to hear that your experience was not what you expected. We take our customers' feedback very seriously and are committed to providing quality service. We apologize for the lack of communication you mention and understand your frustration regarding the lack of English speaking guides and drivers. This is something we will review and take into consideration for future improvements in our services. Regarding the additional costs you mention, we regret that there was confusion as to what was included in the package. We will investigate what happened to avoid similar situations in the future. We appreciate your honesty and the opportunity to improve through your feedback. Thank you again for sharing your experience and we apologize for any inconvenience caused.
On the last day, I wasn't picked up from the hotel as scheduled. I had to take a private taxi to rush to the airport and eventually missed my flight that day. When I requested refund, the local tour company honored it and provided partial refund. This type of issue can be avoided if the tour operator provided customer with local tour agent on the island so that I could have contacted them directly.
Hi Travellers! This is Joel. I am finally at home! I am from New York and I spent last week in the Galápagos Islands for the holidays and I am so happy to start this year after this incredible trip. Ecuador is amazing, the nature, community, the landscapes are out of mind! I was there with my family and we enjoyed so many activities with a smart, funny and friendly tour guide! I recommend BM Tours to everyone who wants to enjoy this beautiful country. They provided to me all the information about what I should bring and do. Thank you BM TOURS
Hello Joel, Thanks for your comment. We understand the importance of experiences and emotions of our passengers and that is what we work for. We are very happy you enjoyed this beautiful destination with your family. Hope you come back soon!
