Trasferimento privato di andata e ritorno dall'aeroporto di Puerto Vallarta all'hotel in un veicolo di lusso
Descrizione
Servizio di trasporto privato dall'aeroporto internazionale di Puerto Vallarta al tuo hotel situato a Puerto Vallarta o Nuevo Vallarta, ora Nuevo Nayarit! Offriamo il servizio di Aeroporto - Hotel e Aeroporto - Hotel - Aeroporto. Trova le migliori tariffe e viaggia in sicurezza!
Opzioni del tour
Punti salienti
Cosa è incluso
Valutazioni dei viaggiatori
Informazioni importanti
- Sono disponibili seggiolini specifici per neonati
- Adatto a tutti i livelli di forma fisica
Recensioni(19)
Great driver but wasn’t on the their scheduled list. Took an hour in the heat to find my name. No return car ever showed up no r return ticket. Phone number didn’t work either. Tried to call and it was disconnected. The Driver was awesome though. Extremely helpful and kind.
No one showed. No one answered my text messages, calls, or WhatsApp messages. Waited an hour. No effort to communicate to me, left me hanging, super unprofessional. Avoid at all costs.
⚠️ DO NOT BOOK: LUXURY TRANSFERS PUNTA MITA/GARFLO GRUPO ⚠️ Absolute scam-like behavior. We paid $115 for roundtrip airport/hotel transfers. Expensive for a trip to a Marina hotel but we wanted to feel secure. The arrival went fine - personable Driver, roomy, clean vehicle. No issues whatsoever. Fast forward to a few days prior to our return trip... Despite confirming details, at the time of booking, with a representative named Betsabe Medrano, from Garflo Grupo (I assume this is a call center associated with Luxury Transfers Punta Mita), the Company became unresponsive via the app, emails, and phone as our departure approached when I wanted to reconfirm our return trip as I never received a return transfer ticket. The Company completely ghosted us for the return trip. The Driver never showed up at the hotel for our 8:30AM pickup, forcing us to take a taxi to the airport. PLEASE save yourself the stress and avoid this shady operator at all costs! I strongly urge Viator to review their partnership with this supplier to protect future travelers from similar experiences.
Excellent ride and experience!
So annoying and disappointing😡 to arrive at Purta Vallarta airport no one to pick you up, no one calls and shows up after paying $185 two way airport transfers and calling several times to this company, scammers don’t fall for their trap I hope to get my full refund NEVER USE THEM!!!
Dear Guest, We are truly sorry to read about your experience and understand how frustrating it must have been to arrive at the airport and not find the expected assistance. At Luxury Transfer, we take situations like this very seriously, as reliability and punctuality are fundamental to our service standards. We would genuinely like the opportunity to investigate what may have happened. Since we are unable to identify your reservation based on this review alone, we kindly ask that you provide your booking reference number, full name under the reservation, travel date, and the email address used to make the booking. You may share these details by contacting us directly so we can review your case thoroughly and reach out to you as soon as possible. We are committed to clarifying this matter and assisting you appropriately. Kind regards, Management Luxury Transfer
What I liked is they communicating with me before I arrived in WhatsApp. They found me because there are many flights arriving at the same time. The driver was a young lady that spoke great English. Very good experience and they will take me back to the airport.
Great service. Communication and on time. Driver was great. Will definitely use the service again. .
Enterprise transfer from airport to hotel on time, clean and good Service. We arrived and were already waiting for us. For the return they were accurate. I recommend them.
Everything perfect, very punctual, friendly and attentive and good communication, impeccable staff, gave me confidence we would contact them again in the future.
Despite calling to confirm that they would pick us up at the hotel at 1 PM for a return to the airport, the driver never showed up. All of the phone numbers provided on the receipts were disconnected numbers. I was able to locate a number on their website. When I spoke to their representative, he initially claimed that he had no booking under my name. I then shared my booking Confirmation number and he assured me that the driver would be there in 10 minutes. 30 minutes later I had to book alternative transportation to the airport. Use this vendor at your own risk.
Dear Guest, We are sincerely sorry to read about your experience and understand how stressful it must have been, especially when traveling to the airport with time constraints. At Luxury Transfer, punctuality and clear communication are fundamental to our service standards, which is why we take your feedback very seriously. What you describe does not reflect the level of coordination we strive to maintain. We would truly appreciate the opportunity to review this situation in detail. Since we are unable to identify your reservation based solely on this review, we kindly ask that you contact us directly with your booking reference number, full name under the reservation, travel date, and the email address used for the booking. This will allow us to thoroughly investigate what may have occurred and provide you with a proper follow-up. We remain committed to transparency and to assisting every guest who travels with us. Kind regards, Management Luxury Transfer
