Trasferimento e assistenza di sola andata da/per l'aeroporto/hotel di Città del Messico
Descrizione
Prenota questo comodo trasferimento dall'aeroporto internazionale Benito Juarez all'hotel/Airbnb di Città del Messico o viceversa e lascia il traffico a un autista professionista. Questo comodo servizio di trasporto privato è disponibile 24 ore su 24, 7 giorni su 7. Quando arrivi all'aeroporto internazionale Benito Juarez, incontra il tuo autista professionista, che ti condurrà al tuo veicolo di trasferimento con aria condizionata e ti condurrà comodamente al tuo hotel a Città del Messico. Oppure dall'hotel all'aeroporto. Quando effettui una prenotazione, dovrai comunicare il tuo alloggio e i dettagli del volo. Il tuo trasferimento sarà confermato entro 24 ore e ti verrà fornito un voucher di viaggio da presentare all'autista.
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
L'operatore ti incontrerà fuori dalla dogana, o nella hall del tuo Hotel / Airbnb; porterà un segno con il tuo nome sopra. I dettagli del volo / le informazioni dell'hotel sono molto importanti, senza di essi non possiamo fornire l'orario di prelievo. Possiamo prendere / lasciare in qualsiasi hotel o Airbnb situato in Zona Rosa, Zocalo, Reforma, Roma, Condesa e Polanco área a Città del Messico.
Valutazioni dei viaggiatori
Informazioni importanti
- Sono disponibili trasporti pubblici nelle vicinanze
- Adatto a tutti i livelli di forma fisica
- I bambini devono essere accompagnati da un adulto.
- La durata dei trasferimenti è indicativa, la durata esatta dipenderà dall'ora del giorno e dalle condizioni del traffico.
- Ad ogni viaggiatore è consentito un massimo di 1 valigia normale e 1 bagaglio a mano. Se superi la capacità massima del bagaglio, ti verrà addebitato un costo aggiuntivo all'arrivo.
- I bagagli fuori misura o in eccesso (ad es. tavole da surf, mazze da golf o biciclette) potrebbero avere determinate restrizioni, si prega di informarsi con l'operatore prima del viaggio per confermare se il bagaglio in eccesso è accettabile.
- Le tue informazioni sul volo/informazioni sull'hotel sono molto importanti, senza di esse non possiamo fornire l'orario di ritiro.
- Si prega di specificare su requisiti speciali se è necessario il trasferimento in entrata o in uscita
Recensioni(43)
we scheduled a airport pickup service paid US $88. When we arrived at the airport no one showed up to pickup. After 45 minutes we contacted the customer service and they couldn’t help. Had to take Taxi which h was half the cost and right away. Trying to get refund, let see how it goes.
This was a private airport transfer that requires mandatory flight arrival details in order to coordinate the correct pickup. Despite multiple messages sent prior to your arrival via the booking platform and WhatsApp, we never received your flight information. Without those details, it is not possible to schedule or position the driver at the airport. A private unit was reserved exclusively for your booking, but the service could not be operated due to the missing required information.
My driver was there on time no waiting. He spoke very good English and advised me about a local taco shop around the corner from my hotel that was much less than dining at the hotel.
Hi Joann, thank you for your great review! We’re happy to hear your transfer went smoothly and that your driver was punctual and helpful. We love that he could also share a local tip with you — those little recommendations make a big difference when arriving in a new city. Thank you for choosing our service and we hope to assist you again on your next visit to Mexico City! 🚖🌮
We were glad that this night time service was available, since we needed to be picked up at 3:00am for our early morning flight. Upon receiving the confirmation on the app, I noticed that the drop off location was incorrect. Through the text service on the app, after some back and forth, the location was updated to the correct drop off which was the Mexico City International Airport. Our driver arrived 10 minutes early and called me to inform me of his arrival. He was very attentive and got us to the airport safely and on time.
Thank you very much for your review, Shirley! ✨ We’re so glad our team could assist with your early morning transfer and ensure you arrived safely and on time for your flight. We also appreciate you mentioning the communication process — it helps us continue improving our service coordination for future travelers. Thank you again for choosing us, and we hope to assist you on your next visit to Mexico City! Warm regards,
Driver was friendly and punctual. We were surprised at the condition of the vehicle. The car wasn’t very clean (car parts and dog hair) and smelled of wet dog which may not bother others but we have several pet allergies. It was a quick trip and we opened a window.
Thank you very much for your review. We’re happy to know your driver was friendly and punctual, but we’re truly sorry about the vehicle’s condition and the discomfort caused by the smell and cleanliness. This is certainly not the standard we aim to provide. We’ve shared your feedback with our transportation team to ensure vehicles are properly inspected and cleaned before every service. We appreciate your honesty and hope to offer you a much better experience next time. 🚗✨
This is a scam. You hook to be picked up at the airport and when the car does not arrive where you are to be picked up they claim somehow the airport you booked a pick up from is outside the service area and won’t refund. Do not use. This is either a scam or just incredibly poor customer service. Sad that Viator won’t offer better service
We’re very sorry to read your review and understand your frustration. However, we would like to kindly clarify that the details of this service, including the exclusive pickup from Mexico City’s Benito Juarez International Airport (AICM), were clearly stated in the product description at the time of booking, including in the Overview, Meeting Point, and What to Expect sections. Our team followed the confirmed booking information and was ready to receive you at the correct location. Unfortunately, your arrival at a different airport — which is not within the service area — resulted in a no-show, as the service could not be delivered outside the specified parameters. We are always transparent with our service details and strive to provide clear and reliable information to avoid misunderstandings. While we regret that this caused inconvenience, we respectfully maintain that the service was booked and handled according to the terms listed.
Easy and solid airport transfer. Post customs can be a little tricky. Doors 5-8 are up the escalator
Hello Brian, "Thank you for your feedback! We're glad the transfer was easy and appreciate your note about doors 5-8. We'll work on clearer guidance. Safe travel!"
car was clean and driver was on time. Service dog friendly. Driver helped me carry my suitcase on and off the car.
Hello Keren Thank you for your kind review! We're delighted to hear that our transportation service met your expectations. Our drivers strive to provide exceptional service, and we're proud to be service dog friendly. We appreciate your feedback and look forward to serving you again. Hope to see you again soon
Our driver was super courteous. We were stuck at custom for more than 40 mins at 330am but he still waited for us and greeted us very friendly. Spoke English and definitely felt welcomed and safe.
Thank you for your kind words! We're delighted to hear that our driver provided you with such a positive experience despite the unexpected delay at customs. We appreciate your feedback and hope to welcome you aboard again soon!
Very professional, prompt and kind. Provided us lots of information as our first time to Mexico City.
Thank you so much for sharing your experience with us! It was a pleasure to assist you during your first visit to Mexico City. We hope that you had a fantastic time in Mexico City and that we can welcome you back again in the future.
Excellent experience. Driver was experienced and on time. He was professional and courteous. We would utilize service again.
Thank you so much for leaving your experience with us! ♥️ We hope to see you again soon
