Trasferimento di partenza privato: gli hotel di Big Island all'Aeroporto Internazionale di Kona
Descrizione
Termina la tua vacanza hawaiana con il piede giusto con un trasferimento privato di lusso dal tuo hotel Big Island all'Aeroporto Internazionale di Kona (KOA). Il tuo autista ti verrà a prendere al tuo hotel a Hualalai, Kona, Keauhou o Waikoloa e ti trasporterà all'aeroporto internazionale di Kona. Scegli tra una berlina Mercedes-Benz, un SUV Mercedes-Benz o una limousine stretch per il tuo trasporto. DEVI selezionare un hotel che coincide con l'area nella sezione itinerario di questo prodotto. In caso contrario, si verificherà una prenotazione cancellata.
Opzioni del tour
Punti salienti
Cosa è incluso
Valutazioni dei viaggiatori
Informazioni importanti
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Adatto a tutti i livelli di forma fisica
- Il tuo hotel e i dettagli del volo DEVONO essere comunicati al fornitore in modo che il trasferimento possa essere assegnato a te. Se non lo indichi al momento della prenotazione, ti sarà richiesto di chiamare e consigliare queste informazioni direttamente al fornitore almeno 1 giorno prima del viaggio. I dettagli di contatto saranno sul tuo voucher una volta che hai una prenotazione confermata
- Le auto private possono contenere un MASSIMO di 4 bagagli di grandi dimensioni. Se hai più di 4 pezzi, contatta direttamente il fornitore per prendere una disposizione alternativa
Recensioni(4)
Initially there was no communication as to what time we were going to be picked up. I had to reach out to them the day before and when I did I realized that it was going to be later than we wanted. After trying to change it, the operator was terse and rude. We decided to just use Uber. I would not recommend this service. Also when we were picked up by this service, they were 45 minutes late.
Aloha Cynthia, Thank you for your business and for taking the time to provide feedback regarding your experience. We are sorry to hear that your communication experience did not meet expectations. Reliable communication and timely service are extremely important to us, and we would like the opportunity to review the circumstances surrounding your reservation, including the pickup timing and interaction with our team. Please provide your reservation number so our management team may investigate the matter and follow up promptly.
For starters, they could keep better records of the bookings made, they should not cancel at the last minute and their personnel could stop being rude. They had our pick up information wrong in Honolulu and were unpleasant about it. In Kona, they twice cancelled bookings shortly before the scheduled times for airport pickup saying they didn't have drivers/equipment. They don't answer their phone promptly--waits of more than 30 minutes before being able to talk to anyone. Hotel personnel and other drivers told us this firm has a very bad reputation for reliability.
Sorry to hear about your experience. We have been in business for over 20 years and have a wonderful reputation. Please provide your reservation number and name so we can investigate.
Mahalo Speedi Shuttle for the great service!! You came thru for me again!!! With my tight schedule transporting my 3 cats back to Fort Collins, CO, I was highly dependent on Speedi Shuttle getting’s us to the airport without any glitches. The day before the pick-up, you called to advise you were short staffed. BUT, you had a plan to ensure we got to the airport, as scheduled. You coordination with your partner ensured everything went as planned. Mahalo nui loa!!!
<p>Great experience, really nice driver, everything was amazing. Highly recomend</p>
