Trasferimento di partenza: navetta aeroportuale Honolulu e Waikiki o Cruise Terminal
Descrizione
Questo operatore locale offre un ottimo servizio di navetta per l'aeroporto internazionale di Honolulu, con i loro autisti professionisti e nuovi veicoli modello. Prenotazioni pre-prenotate li aiutano a garantire che possano rendere la tua esperienza di viaggio alle Hawaii comoda e senza problemi, in modo da non dover combattere il traffico e l'inconveniente del parcheggio dell'aeroporto.
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
Si prega di notare che questo trasferimento è solo per l'aeroporto HNL, dall'area di Waikiki, dal terminal delle crociere e dal Kahala Resort. Questo trasferimento non serve l'Aulani Disney Resort e l'area di Ko'olina. I passeggeri vengono prelevati dall'area di prelievo delle navette designate dal loro hotel o resort* almeno 3 ore prima dell'orario di partenza del volo e lasciati alla loro compagnia aerea. * Si prega di confermare con la reception del proprio hotel o resort il luogo di prelievo.
Valutazioni dei viaggiatori
Informazioni importanti
- Sono disponibili trasporti pubblici nelle vicinanze
- Adatto a tutti i livelli di forma fisica
- Chiamare il fornitore per concordare un orario specifico per il trasferimento di partenza almeno 3 giorni prima della data di trasferimento.
- I bambini devono essere accompagnati da un adulto
- I veicoli pieghevoli sono accessibili su sedia a rotelle, su richiesta se comunicato al momento della prenotazione. Tuttavia l'autista non è in grado di assistere i passeggeri nell'imbarco e nello sbarco a causa delle normative assicurative
- Ad ogni passeggero sono ammessi 2 bagagli e 1 oggetto personale senza costi aggiuntivi
- I bambini sotto i 5 anni viaggiano gratis purché viaggino in grembo a un adulto.
- Il trasporto del seggiolino per auto prevede un costo aggiuntivo poiché è considerato un articolo speciale.
Recensioni(623)
Efficient on time helpful kind great customer service Great driver Service just what we needed Definitely recommend
Driver did not pick me up. My pick up time was scheduled for 1 pm so I went outside at 12:45. The van drove right pass me at 1:07 and never stopped. When I called they said the driver said I was a no show. Told them that was not true because I've been waiting for over 20 minutes at this point. However, the young lady fixed it by sending me a taxi.
Transportation driver was friendly and accommodating. The ride was smooth and the van was comfortable. Plenty of room for luggage and carry on bags.
It was easy to book, but little conversation when calling to see where to meet. The driver was nice. The lady on the phone was rude and hung up on me when asking where to meet the driver.
Avoid at all cost! I used this company since I have credits from past bookings. I have texted the company through Viator to he picked up at a specific time 2 weeks ahead of time and confirmed the day before through Viator. They do not respond. I even called the day before to confirm. Unfortunately that didn't happen. Contacted the Shuttle company and she was absolutely rude and condescending. She said since it was booked through a third party company I am out of luck. That it was a mistake booking through a 3rd party. My request of getting picked up at the time requested was denied and she hung up on me. I ended up taking UBER which was only $10 more and less of a headache getting to the Airport. Viator shouldn't even use them as a recommendation for a Shuttle. Zero customer service. There are other options.
Our shuttle was scheduled for a 10:30 pickup, I called the day before to confirm that we would be ready at 10:30 a.m. at our hotel (Hilton Village) as we had an 11:30 check in time on our cruise ship. We waited until 10:45 a.m., with no VIP shuttle in site, we got a taxi in front of our hotel which we discovered the taxi was cheaper by $10.00. As we were in the taxi leaving the Hotel at the main road the VIP shuttle drove by us at 10:47 a.m. and at 10:49 a.m. the VIP driver called my cell phone telling me she was there. I said we waited 15 minutes & took a taxi because we needed to be at the cruise ship terminal before 11:30 & couldn't wait any longer. The driver told me that she would let dispatch know. At that point I went onto trip advisor to request a refund. It was denied by Viator & VIP shuttle service. We were charged $35.00. Taxi from the hotel to cruise ship terminal 2 was $25.00. The driver told dispatch that they arrived at 10:35 a.m. & waited until 10:45 a.m. which was a complete lie. I sent the phone record of the call at 10:49 a.m. from the driver & that we watched the driver drive past us on the main road to Viator through trip advisor it's now pending a decision. If you plan on staying at the hotels in Honolulu, I was told by the hotel staff to utilize the taxis, Uber or Lyft as they are constantly available. VIP shuttle service is not reliable, they blamed the poor communication issue between Viator and me the customer.
Make sure to double check your arrival pick up. They dropped the ball on my pick up. I had to catch a cab to my hotel.
Our transportation was right on time. They provided air conditioning and customer service was superb!
The person that answered the phone was very rude and impatience. We called to confirm and she stated they do not text or email and confirmation and was very rude about it
Picked us up on time and knew exactly where to drop us off. I’d use them again. I did call the day before just to confirm
