Trasferimento aeroporto di Roma - Servizio di lusso privato con autista

Our driver did a wonderful job communicating with us before we even arrived. Let us know exactly where to meet and was very patient as we navigated customs. The driver was a wonderful navigator and made our first hour in Rome simple and easy!

I don’t have words to explain what a total scam these guys are. I officially confirmed, conversed with them multiple times, had about 3 confirmations particularly on time to pick up and exact size of children seats that were necessary for us. We land and 5 minutes after the exact time we had confirmed I see signs everywhere for picking up people. Not us! I get a text asking if I still want a vehicle and that I needed to reconfirm an agreed upon confirmation. “Do you still need picked up?”. Then I’m told the car is broken and they only have one car seat available. 30 minutes after pick up time we agreed upon I’m told we’d receive a discount vehicle 😆 then I’m asked why I’m leaving a bad review 😆. Meanwhile I’m stranded at the airport in a different country with a ten month old and a 4 year old.

Claudio was our driver and our flight was delayed 1.5 hours which caused a lot of stress as we had a tour scheduled at the Vatican that we didn’t want to miss. Claudio communicated with us and was right where he said he’d be, greeting us as we existed baggage claim. After a quick walk to his van, loading up all our bags, he deftly and quickly got us to our hotel so we could make our scheduled activity. Thanks Claudio!

Pick up from Rome Termini to an outer Rome address (around 50km away). Termini is not the greatest spot to meet but the driver did WhatsApp me 30 minutes before with a photo of his location and we spoke after I arrived. Transfer was easy. And I was satisfied with the pricing. A taxi would be less however this is a premium service and I wanted to get to my destination easily with no fuss or drama. Well recommend.

Definitely recommend. Company was easy to work with and made our transportation from the airport into Rome seamless.

Was on time. Helped with bags. Drove from airport in comfortable, clean vehicle. Just what we wanted.

Hands down Fattori Car Service is in my opinion the best! Communication from the time we booked the service to drop off was excellent. 1st time in Rome and did not realize how narrow the streets are in some places, especially where our hotel was, but drove us right to the front door. It would have been a challenge trying to roll 4 large suitcases over the cobblestone road. Fattori is a must!!!

Professional and courteous. Omar, it’s a very kind, professional and courteous. Greeted us with a smile was a very smooth driver and safe.

We were delayed plus took over 1 hr to get bags. Driver kept in touch via text. Didn’t have to worry he would leave. Exceptional service!!!

Great service , very friendly driver. showed up on time. I was using Viator for all my travel needs in Rome and it was GREAT:) Thank You!!!