Trasferimenti aeroportuali PRIVATE di Victoria Falls
Descrizione
Finalmente non c'è più bisogno di perdere tempo prezioso all'aeroporto, in attesa che lo straniero condivida il tuo trasferimento con; o essere frettolosi attraverso l'immigrazione solo perché qualcuno è uscito per primo e sta aspettando. Basta prenotare i nostri trasferimenti aeroportuali PRIVATI e farla finita con questi fastidi e frustrazioni.
Opzioni del tour
Punti salienti
Cosa è incluso
Valutazioni dei viaggiatori
Informazioni importanti
- Accessibile in sedia a rotelle
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Animali di servizio ammessi
- I trasporti sono accessibili in sedia a rotelle
- Tutte le aree e le superfici sono accessibili in sedia a rotelle
- Adatto a tutti i livelli di forma fisica
- La tariffa per bambini si applica solo quando si condivide con 2 adulti paganti
- I bambini (da tre a undici anni) devono essere accompagnati da un adulto
- I neonati (da 0 a 2 anni) non pagano
- Si prega di notare che possiamo scegliere dall'aeroporto di Livingstone per i trasferimenti all'interno di Livingstone Town e dall'aeroporto internazionale di Victoria Falls per i trasferimenti a Victoia Falls, Zimbabwe. Tuttavia, tutti i TRASFERIMENTI TRANSFRONTALIERI attireranno un supplemento di US $ 15 a persona. Questo verrà pagato direttamente all'arrivo e verrà utilizzato per coprire tutte le spese di attraversamento del confine.
Recensioni(6)
Seamless transfers! This was well organised and smooth. The entire process from Zimbabwe to Zambia was just effortless.
Both Enock and Webster were friendly, helpful and ready to assist with transfers and other services where it was needed.
Thank you Webster for friendly and efficient service . I would recommend your services anytime to all.
As a return client (first ride was on April 14 and second ride was on April 23) , I am genuinely leaving a fairly review here. Regarding to the service itself, I would give this company 5 star- reliable and accurate. However, why I leave a 1 STAR ⭐ this time? When the driver, Webster, came for pickup on April 23, he accused that I intentionally cancelled the reservation of 4/14 therefore he didn't get paid for the previous service and requested me to pay in cash right away. As an educated and honest traveller, I sincerely and deliberately provided Webster the reservation record to the driver, as well as asked him to share his hotspot (I didn't have mobile data connection) for me to contact Viator directly in front of him, in order to eliminate his concern. The driver refused to provide internet (maybe he didn't have data?) nor checking the reservation history that i provided. The only thing he kept saying was I cancelled the reservations deliberately and implying I am cheating and taking advantage of him. In fact, I checked the reservation record he provided, he showed the cancelled reservation (cancelled by me due to duplicated bookings), but he didn't show the paid confirmed and reservation. The confirmed and completed reservation reference number was 984930995 and is verified by Viator customer service agent. I was very offended by the rudeness of the driver and extremely disappointed with the poor management of DK Tours & Safaris. Not recommend this company for anyone who sees this review.
Thank you for taking the time to share your feedback with us. We appreciate your honest and detailed review of your experience with our service. We are glad to hear that you found our service reliable and accurate, but we are very sorry to hear that you had a negative encounter with our driver, Webster. We apologize for any misunderstanding or inconvenience that this may have caused you. We value your loyalty as a return client and we want to assure you that we take customer satisfaction very seriously. We have investigated the issue with the reservation and payment and we have confirmed that there was no cancellation or error on your part. Webster was simply trying to confirm the payment with you, but he may have communicated it in a way that sounded accusatory or rude. This was not his intention and he regrets making you feel offended or cheated. We have addressed this issue with Webster and we have provided him with additional training on how to communicate with customers more politely and professionally. We have also updated our reservation and payment system to avoid any confusion or delays in the future. We hope that this incident will not deter you from using our service again. We would love to have another opportunity to serve you better and make up for this unpleasant experience. As a token of our appreciation and apology, we would like to offer you a 10% discount on your next booking with us. Thank you for choosing DK Tours & Safaris. We hope to see you again soon.
The driver waited for us for a while due to busy and low efficient airport immigration process. We appreciated that service. Pickup was smooth and accurate. This review also serves as a confirmation of service completion and payment.
Our whole stay was planned from the arrival at the airport to the drop-off after our stay. All arrangements was made for us and we were assisted the whole time we were at the Falls as well as with the day trip to Chobe. The personal assistance and care that was taken of us was amazing. Thank you for a good holiday and appreciation to the message to enquire if we arrived safely back home.
We are grateful for your review! DK Tours & Safaris takes pride in our attention to detail and personalised services and we are glad you loved your stay here. We are humbled by this and remember you are always welcome back!
